Discover Healthcare! Start Here, Go Anywhere!

1. Discover Healthcare! Start Here, Go Anywhere! Presenter: -Alice Chegia Boston Reed College

2. Pharmacy Technician Training • Classes held Saturdays 9am-4.30pm • Classes DO NOT meet: • November 13, 2010 - Veterans Day Weekend November 27, 2010 - Thanksgiving Break December 25, 2010 - Winter Break January 1, 2011 - Winter Break January 15, 2011 - MLK Weekend February 19, 2011 - Presidents Day Weekend April 16, 2011 - No Class April 23, 2011 - Good Friday Weekend May 28, 2011 - Memorial Day Weekend • $2695 includes textbooks, classroom materials, externships and certificate of completion.

3. What We’ll Cover in this Presentation • About Boston Reed College • A Bit About Healthcare • Career Pathways • Course Specifics • What to know before, during and after • Program Summaries • Clinical Medical Assistant, Pharmacy Technician, Phlebotomy Certification • Typical workplaces • Registrations/Certifications • Costs Outside of Tuition • Payment Options

4. How to Find Us Onlinewww.BostonReed.com • Detailed Course Information • Registration • Refund Policies • Payment methods/plans • Student Resources Call to Speak to a Representative 800-201-1141 – hit 0 to speak to a live operator.

5. Boston Reed CollegeFounded in 1991 • Graduated– 70,000 + (sum total of all programs) • Enrollment- An average of 5000 students actively enrolled in our programs every year. • Locations- Boston Reed is currently teaching in 123 cities throughout California and in 16 other states. • Faculty- Boston Reed has 1200 faculty members. • Pass rate – 83% of students who begin a program successfully complete the program.

6. Boston Reed College • Externship Partners- Boston Reed has built partnerships with 5200 healthcare providers and pharmacies so students can complete the externship portion of the program. • Externship Outcomes- 98% of students complete the externship portion of the program successfully. Of those completing, 50 % received an outstanding rating and 44% received an above average rating. • Job Placement– While we do not offer a formal job placement program, 85% of those graduates self- reporting are using the skills they learned in a job or another educational setting.

7. Wanted – Health Care Professionals! An increasing life expectancy is positioning the health care industry as the key employer in the coming decade.

8. The Healthcare Team MD- Physicians RN- Nurses Pharmacists Allied Health Providers Administrative Clinical Support identification, evaluation and prevention of diseases and disorders; rehabilitation and health management. Systems management including records, health administration, scheduling, billing and correspondence.

9. Guidelines for Being a Professional Healthcare Provider • Safety First! • Listen and communicate effectively. • Work as a professional and in teams. • Protect patients’ privacy! • Provide excellent customer service. • Please practice kindergarten rules! • Wash your hands!

10. Why is there an increased demand? Any guesses? • Older population – need for specialized and skilled healthcare workforce. • Baby boomers’ increasing need for medical assistance, more services and medications. • More need for specialized billing as the reimbursement climate for providers tightens.

11. Influences on Medicine • Maximizing time and reimbursement • Healthcare reform • Health Information Technology (HIT) • Federal subsidies for physicians/practices who adopt electronic record systems • “Meaningful Use” – Requires physicians to meet specified measures pertaining to EMR usage and quality of care practices.

12. Sample of Objectives and Measures • Record • patient demographics/vitals/BMI, BP, etc. • Medication and allergies • Maintain • Active medication/allergy list • Provide • Patient with clinical summary lists • Electronic Rx’s • Provider sharing of key clinical info

13. Demand for Health Career Training

14. Not Just a Nursing Shortage….Why We’re Seeing A Need for Allied Healthcare Professionals • As population ages, we need a larger healthcare workforce to produce and deliver more glasses, more medications, more diagnostic tests, and more pre- and post- treatment of patients. • More nurses and skilled healthcare professionals leaving the workforce due to retirement. • Increase in duties for allied health professionals as the high-degree healthcare professionals (MD’s, RN’s, OD’s, Pharmacists) focus scope of practice to serve patients/deliver care.

15. Medical Assistants 35.4% increase Pharmacy Technicians 32% increase Registered Nurses 23.5% increase

16. BE A NURSE! • California lags behind much of the country in the number of nurses per capita, according to the California Labor and Workforce Development Agency, which released its third annual report for the California Nurse Education Initiative.6/2/09 Sac Bee • The state now has 647 RNs for every 100,000 people – up from 589 RNs – but that's far behind the national average of 825 registered nurses per 100,000. • California now has 131 RN programs, 23 of those opening in the past four years. • Check with community colleges and private schools/universities as to their ‘fast track’ programs. • Visit www.HealthJobsStartHere.com great website for exploring career paths and options! • Visit www.ChooseNursing.com

17. How the Nursing Career Ladder Works RN VN CNA / CMA Minimum AS Degree required ultimately

18. Online resources for finding out more about community colleges or universities that offer programs in various health careers: • www.californiacolleges.edu • www.knowhow2goCalifornia.org For more information about careers in health: • www.HealthJobsStartHere.com ---- Great Site! CA specific! • www.healthoccupations.org • www.choosenursing.com

19. Course Pre-Requisites • Basic English and Math Prescreening • 18 years of age by externship placement • High school diploma or equivalent (GED) The program at the college may offer classes in basic Math and English as well as GED preparation. Ask for a brochure about courses to enhance your education and training… computer skills…customer service… resume writing….etc. Excellent Math Site: www.KhanAcademy.org

20. Before Registering ENGLISH LANGUAGE & MATH SCREENING ASSESSMENT • In order to succeed in the course you must have a basic mastery of the English language as well as knowledge of basic mathematical calculations. • Sample Prescreening tests in resource section of Boston Reed College website: • www.BostonReed.com • Click on Students • No login needed, click on program resources

21. Course Content • Methods of Evaluation (80% completion required) • Pre-assessment Math and English • Quizzes • Workbook Assignments • Competency Check-off • Midterm Exams (2 for Pharmacy Tech) • Final Exam • Externship • Equipment and supplies provided

22. During Course • Access to the Internet, an email account and access to a printer are required. • Required weekly handouts for the course are available online and must be printed out and brought to each class session. • Print out the first week’s materials and BRC Student Handbook prior to the first class session.

23. Pharmacy Technician • Does most of the work in preparing and selling prescriptions (Pharmacists focus on patient care) (Pharmacists check every prescription that technicians prepare before it is given to a patient) • Techs retrieve, count, pour, weigh, measure, and mix medication • Prepare labels and select prescription containers • 66% in retail environment “In the world of pharmacy, it’s increasingly the technicians who are minding the store.” Occupational Outlook Quarterly

24. Where Do Pharmacy Technicians Work? Other than retail pharmacies, Pharmacy Technicians also work in these types of employment venues: • Long term care facilities that have pharmacies in house • Outpatient clinic pharmacies (such as hospital pharmacies that serve their clients which are different from inpatient or retail) • Home health care facilities including infusion and hospice • Closed door pharmacies, which are those that prepare, mix or package special types of compounded drugs or those that are mail order processing only • Research labs or biotech companies • Managed health care organizations (HMO’s) • Sherriff’s and Coroner’s Departments • Instructors or program coordinators at colleges/schools

25. Pharmacy Technician Program Summary • Course designed to prepare students for eligibility to become a Registered Pharmacy Technician in the State of California. • 27 weeks plus Externship • 182 hours of classroom instruction • 120 hours pharmacy externship • Boston Reed College provides • Externship Placement • Guidance with State Registration Process • Student Records Management

26. After Completing Course Before Externship • Prior to externship, proof of completion provided to Boston Reed College of: • CPR For the Healthcare Provider • Computer Proficiency • Current Physical Examination, • Tuberculosis screening (TB test) • Resume –work on this throughout the course!

27. Externships • Externship placement coordinated by Boston Reed College staff. • Boston Reed has contracts with national retail pharmacies & outpatient clinics and physicians’ offices. • Hours range from 8-40 hours/week. • Make sure you have time to complete your externship. Be available to fulfill your required hours. • You can’t start State registration (for pharmacy technician) process until you’re done with your externship. • Students are not paid during externship.

28. After Completing the Externship • Students turn in Externship Booklet to Boston Reed and receive Certificate of Completion. Pharmacy Technician Graduates: Start state registration process including fingerprint and background check, await approval from state of registration. • Consider Optional Certification • Get a job!

29. State Registration Processfor Pharmacy Technician After Your Pharmacy Technician Externship: • Graduates are required to submit to the California Board of Pharmacy to document your qualifications for licensing. • Complete the application online: http://www.pharmacy.ca.gov • Applicants will have to answer questions regarding current/past illegal use of controlled substances, significant/limiting medical conditions and any misdemeanor/felony violations of the law. • The Board of Pharmacy will require you to submit: • Live Scan fingerprints & DOJ (FBI and State) Background Check • A recent photograph • A check or money order for your registration fee • Any missing details on background issues at a minimum delay the process of registration. The Board of Pharmacy, in its duty to protect the public health and safety, can deny a license to any person deemed to be unfit to practice as a pharmacy technician.

30. National Certification • National Certification of Pharmacy Technicians     A Certified Pharmacy Technician (CPhT) has successfully passed the national Pharmacy Technician Certification Board (PTCB) exam.  This exam tests the knowledge and skills required of a Pharmacy Technician.  • Certification is voluntary in most states, including California. In other states, the PTCB exam is required. • PTCB - A person is not eligible to sit for the PTCE, or to recertify for the CPhT credential, if convicted of a felony that occurred within the last five (5) years, and/or if the conviction was drug or pharmacy-related. • Whether the exam is required or not, most states, including California, require that Pharmacy Technicians must be registered with the State and then can pursue employment.

31. Other Costs to Prepare/Budget for Courses with Externships During the Course Printouts from www.bostonreed.com/students About 100 pgs @ 10 cents/pg $10 At the discretion of the instructor and externship preceptor students may be required to obtain: • Scrubs and/or a lab coat: $20 – $60 • Closed toe, comfortable work shoes: $20 – $60 • Resume $0 time Don’t forget to think about other costs….. Childcare Use your network, family/friends Transportation Consider carpooling with classmates Parking If fees apply

32. Other Costs to Prepare/Budget for (con’t) All Students Need to Have Prior to Externship • Proof of CPR for healthcare provider: $40 – $80 • Physician’s/Physical exam & TB screening $0 – $100 • Students can use their existing medical coverage to obtain these. Any physical and/or TB screening completed in the last year will qualify. • Prior to being placed in some externship settings students may be asked to undergo • Drug testing: $45 • Background check: $41

33. Costs Not Included Incurred After Training For Pharmacy Technician Graduates Registration with the State Board of Pharmacy • application fee: $50 • a 2” x 2” photo: $0 - $15 • Live Scan: $40 - $80 • Optional PTCB Exam $129.00

34. Financial Assistance • Despite the financial market tightening for loans, there are loans available for ‘career training’. • Inquire at your bank or credit union or large financial institutions, (Wells Fargo, BofA, etc.) • Ask your employer about ‘tuition reimbursement’ for continuing ed (usually for healthcare or retail employers) • Some financing may be available through scholarships from the state. Check: • www.HealthJobsStartHere.com

35. Questions? Boston Reed College 800-201-1141 • Financial Assistance options • Externship placement • Student Records Gavilan College Community Education • **NEW PHONE NUMBER: 408-852-2801 • **NEW FAX NUMBER: 408-852-2805 • Community Education Office Hours:Monday-Friday: 8:00am-4:00pmOffice Closed Saturday & Sunday & Holidays • http://gavilan.augusoft.net for registration information