Oracle Telecom Solutions for the 21st Century
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Oracle Telecom Solutions for the 21st Century. Robert Brown – Senior Director Telecom & Media. Oracle Telecom Solutions for the 21st Century. Oracle in Telecoms Vision for the Industry Industry Solutions Number Portability Solution Questions. Oracle in Telecommunications.

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Oracle telecom solutions for the 21st century

Oracle Telecom Solutions for the 21st Century

Robert Brown – Senior Director Telecom & Media


Oracle telecom solutions for the 21st century

Oracle Telecom Solutions for the 21st Century

  • Oracle in Telecoms

  • Vision for the Industry

  • Industry Solutions

  • Number Portability Solution

  • Questions


Oracle in telecommunications

Oracle in Telecommunications

  • Oracle has been supplying technology and applications to the Telecommunications industry since the mid-1980s

  • 85% of telecommunications companies worldwide use Oracle technology and/or applications

    • This represents a significant proposition of Oracle's core business;

  • Oracle has developed extensive experience and understanding of the needs of Telecommunications Operators

    • Through Deployment of:

      • Technology

      • Packaged Business Applications

      • Custom Development


Commitment and success in telecoms

Commitment and Success in Telecoms

  • Oracle “Goes-To-Market” by Industry

    • EMEA Telecommunications Group is core team of Industry and Solution Specialists

    • Regional Teams (e.g. Spain) lead engagement with Strategic Customers

    • EMEA Consulting (Professional Services) Practice dedicated to Telecommunications Industry

  • Oracle Applications Development support for Industry

    • Dedicated Team for Telecommunications

      • Drive Industry Analysis, Requirements Capture and Design

      • Supported by Customer Advisory Board

    • Solution Engineering Teams implement Industry Requirements

  • Industry Commitment

    • Customer Board for Telecommunications Business Processes

    • Membership of Industry Institutions - e.g. TMF

    • Executive Sponsorships – Development & EMEA


A few international customers

A few International Customers


Oracle telecom solutions for the 21st century1

Oracle Telecom Solutions for the 21st Century

  • Oracle in Telecoms

  • Vision for the Industry

  • Industry Solutions

  • Number Portability Solution

  • Questions


Maturity cycle in software

  • Standard Software Phase

    • Few large software vendors

    • Large footprint of application suites

    • Low TCO

  • Specialised Packages Phase

    • Niche Software vendors

    • Industry-specific applications

    • Heavy integration expenditure

  • Custom Development Phase

    • Custom built

    • Proprietary Software

    • Closed Interfaces

Maturity Cycle in Software

Maturity

Time


Driving the cycle in telecoms

NP

Realise the

benefits!

Driving the Cycle in Telecoms

OSS

BSS

Create the

Build and

Vision!

Integrate!

Database

ERP

Keep

Complete the

innovating!

capabilities!


Oracle s telecoms mission statement

Oracle’s Telecoms Mission Statement

  • The BSS/OSS Applications Market

    • Oracle will actively foster the drive to maturity in BSS by continually increasing the scope of our suite of applications and delivering components to meet “best-of-breed” requirements

    • Oracle is also actively engaged in the evolution of the OSS into an open, modular, software-based stack

  • The Database Technology Market

    • Continue our leadership in TCO

    • Enable the lean real-time enterprise with database support for real-time BSS/OSS applications

  • Our goal is to become the leading supplier for technology and applications in Telecoms


Oracle s strategy for telecoms

BusinessManagement

Established

Apps Base

Established

Technology

Base

ServiceManagement

Fostering

maturity

in BSS

applications

BSS

OSS

Driving

an open,

software-based

OSS

Network Management

Network Elements

PSTN

Mobile

Broadband

Data

Oracle’s Strategy for Telecoms

ITU Levels of Telco Management


Oracle telecom solutions for the 21st century2

Oracle Telecom Solutions for the 21st Century

  • Oracle in Telecoms

  • Vision for the Industry

  • Industry Solutions

  • Number Portability Solution

  • Questions


Industry solution sets

Industry Solution Sets

  • Applications

    • Product Catalogue for Telecom

    • Customer Data Hub

    • Order to Fulfilment

    • Asset Management

    • Convergent Charging

    • Number Portability

  • Database

    • Service Delivery Platform

    • Customer Insight

    • Carrier Grade Framework


Oracle telecom solutions for the 21st century3

Oracle Telecom Solutions for the 21st Century

  • Oracle in Telecoms

  • Vision for the Industry

  • Industry Solutions

  • Number Portability Solution

  • Questions


Number portability option 1

Telco A

NP Database

Telco E

???

Telco C

NP Database

Telco D

NP Database

Number Portability - Option 1

De-centralised Bi-lateral Agreements

Telco B

NP Database

No Standard Communication Protocols


Number portability option 2

Number Portability - Option 2

Centralised Reference Database

Telco A

NP Database

Telco B

NP Database

CRD

NP Database

and Clearing House

Telco C

NP Database

Telco D

NP Database

Standard Communications


Np business scenario customer porting request

Carrier B

Donor

“I want to join!”

NRC

“Is this num-

ber portable?”

“Is this num-

ber portable?”

“Yes!”

“Yes!”

Prepare

porting

Prepare

porting

NP Business Scenario Customer Porting Request

Carrier A

Recipient


Np business scenario porting order in progress

Carrier B

Donor

NRC

“Order to port”

“Order to port”

“Acknowledge”

“Acknowledge”

NP Business ScenarioPorting Order in Progress

Carrier A

Recipient


Np business scenario porting order activation

Institution A

Carrier C

Carrier D

Carrier A

Recipient

Carrier B

Donor

“Notification”

NRC

“Port activation”

Validation

“Notification”

“Notification”

Activation

Activation

Record

Notify/ProvisionInternal Systems

NP Business ScenarioPorting Order Activation


Number portability business scenario affected systems

Reference

Database

Reference

Database

Order Entry

Administrative

Interface

Administrative

Database

Customer Care

Oracle

NP-SDP

Administrative

Database

Network Management

Administrative

Interfaces

Operational

Database

Operational

Database

Billing

Network

Interface

System ...

Exchange

Exchange

Number Portability Business Scenario- Affected Systems

Oracles Focus Area

Support the administrative part of Number Portability

Used for Routing of calls


Oracle number portability solution

Oracle Number Portability Solution

End to End Number Portability support


Oracle number portability solution support for the main processes

Administrative Process

ProvisioningProcess

Routing Process

Oracle Number Portability SolutionSupport for the main processes

Operator(s)

NPAC

CRM

CRM

Network

Billing

...

RoutingDB


Covered np scenarios in oracle np

Covered NP scenarios in Oracle NP

  • Mobile & Fixed numbers

  • Geographical number portability

  • Centralized and Decentralized process implementation

  • Can act as Operator & NPAC


Functionality summary of the oracle number portability solution

Functionality Summary of the Oracle Number Portability Solution

  • Porting Order Engine

    • Open interfaces for capturing of incoming porting orders from multiple sources

  • Porting Process Engine

    • Tools to design, build, maintain and execute the porting processes in a graphical form

  • Communication Engine

    • UI tool to create and maintain the required incoming and outgoing messages including support for validation and verification of the content


Oracle np process support

Oracle NP

Porting Order

Portings

Service

Provider

Number Range

BusinessRules

Out

In

XML

Adapter(s)

Operators, NPAC, Network..

Oracle NP – Process support

Number Portability Order


Built on proven technologies

Built on proven technologies

Standard Technologies

  • Based on Oracle Data Base technology

    • The underlying technology provides a highly stable and performant application including support for clustering, fail over etc.

  • Based on Oracle Application foundation

    • The Application part adds a proven solution for handling of users, responsibility, roles and security.

  • Using standard– not propriety - technologies

    • Oracle DB

    • Java

    • XML

    • PL/SQL

Insert diagram figure to support the text.

Oracle Applications

Oracle DB


Workflow driven execution of porting processes

Workflow driven execution of Porting Processes

  • Graphical Business Processes

  • The business logic (activation order etc) is mainly defined in the Service Fulfillment Manager as workflows.

  • The workflow consists of multiple parts:

    • One graphical design tool where the processes are build

    • One runtime engine where the processes are executed

    • One business flow monitor where the executed processes can be tracked

  • The execution rules can dynamically change during the fulfillment and the output from one step in a process can act as input in an other step.

  • The SFM workflow engine lets you create main and sub processes that can be reused in any different use case.

  • Oracle NP Workflows contains 100 NP specific nodes and functions that speeds up the implementation

Insert diagram figure to support the text.


Complete data models for number portability

Service Providers

Number Ranges

Portings

Complete Data Models for Number Portability

  • Service Provider

    • Number ranges assigned

    • Routing Number

    • Contact details

  • Number Ranges

    • Type of number range (fixed, mobile, ...)

    • Blocked numbers

  • Porting

    • Information about ongoing Porting

    • Information about historical Portings


Number porting overview

Number Porting Overview

  • Business View

    • All portings can be tracked from a business view in order to respond to inquires about a porting (active or historical)

    • The information to be found here covers

      • Who is porting to who

      • Stratus of the porting including all date and time stamps

  • Network View

    • For each porting it is also possible to see the actication view of it; every call to an affected system is being stored including the status of the call (notify billing etc.)

    • Information to be found here covers.

      • The services ported (fax,data,sms)

      • Activation map showing which systems have been updated and when


Process tracking

Process tracking

  • Order Follow up is supported via the Graphical interfaces that provides full drill down access from order level until the lowest command level. The same GUI provides all information about the order such as all incoming data, all outgoing data, timestamps for each step.

  • In case of problems all notifcations/errors generated by the order can be found in one place.

  • During the execution of an order external systems can be notified about the status of the order at regular interval.

  • This screen is used by the back office team in order to track and resolve problems during a porting


Summary

Summary

  • Number portability will happen

    • The questions is how and what business/technical impact

  • The experience from Sweden (and other countries) can be learnt from

  • Oracle has a tried and trusted solution

    • We are committed to the industry from HLR/HSS through to GL

  • Oracle has the practical experience and knowledge

  • We will ensure a smooth, successful implementation with as little impact on existing systems as possible


Oracle telecom solutions for the 21st century

Q

&

Q U E S T I O N S

A N S W E R S

A


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