Serving rural vr clients through remote video technology
This presentation is the property of its rightful owner.
Sponsored Links
1 / 45

Serving Rural VR Clients through Remote Video Technology PowerPoint PPT Presentation


  • 83 Views
  • Uploaded on
  • Presentation posted in: General

Serving Rural VR Clients through Remote Video Technology. September 26 th , 2012 4-6PM CST Facilitators: Arlyn Anderson, MA, CPCC, CI & CT Marty Barnum, MA, CSC. This Project. This project is funded through the National Consortium of Interpreter Education (NCIEC) via the CATIE Center. .

Download Presentation

Serving Rural VR Clients through Remote Video Technology

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Serving rural vr clients through remote video technology

Serving Rural VR Clients through Remote Video Technology

September 26th, 2012 4-6PM CST

Facilitators: Arlyn Anderson, MA, CPCC, CI & CT

Marty Barnum, MA, CSC


This project

This Project

This project is funded through the National Consortium of Interpreter Education (NCIEC) via the CATIE Center.

This project is supported by the CATIE Center at St. Catherine University, which is a member of the National Consortium of Interpreter Education Centers funded from 2010 to 2015 by the U.S. Department of Education RSA CFDA #84.160A and B, Training of Interpreters for Individuals Who Are Deaf and Individuals Who Are Deaf-Blind. 


Serving rural vr clients through remote video technology

This curriculum project is based on the work of many people: especially the NCIEC Video Interpreting Work Team


Serving rural vr clients through remote video technology

This curriculum project is based on the work of many people: especially the NCIEC Video Interpreting Work Team

  • This Work Team is leading a national conversation about issues in Video Relay Service (VRS) and Video Remote Interpreting service (VRI)


Our presenters

Our Presenters

Arlyn Anderson MA, CPCC, CI & CT

Marty Barnum, MA, CSC


Why are we here

Why Are We Here?

To inspire interest in and ability to deliver quality remote interpreting services for consumers, providers and clients of vocational rehabilitation who live in rural and remote locations


Our other agenda

Our OTHER Agenda

Seize the opportunity!

  • Prevent VRI from becoming VRS under a different banner

  • Revisit and reinvest in effective practices from 3-D interpreting

  • Empower a new generation of interpreters to use a fuller range of skill and self in the process of interpreting via video


Resources a preview

ResourcesA Preview

  • RID Standard Practice Paper - Interpreting Via Video (2010)

  • Standard Practice Paper – Video Relay Service Interpreting (2007)

  • Steps Toward Identifying Effective Practice – NCIEC (2010)

  • Video Interpreting White Paper – (2007)

  • Vocational Rehabilitation Interpreter Practitioner Interview Findings (2010)


Tonight s learning

Tonight’s Learning

  • Starting where we are: Brief Self Assessment

  • Vocational Rehabilitation – the Context

  • Adapting Traditional interpreting approaches and VRI Protocol to this population

  • Wrap up and Re-Assessment

  • Evaluations and ideas


Making it personal

Making it Personal


Converging competencies

Converging Competencies


Where are you coming from a self assessment questionnaire

Where are you coming from?A Self-Assessment Questionnaire


Vocational rehabilitation what s in a name

Vocational RehabilitationWhat’s in a Name?


Serving rural vr clients through remote video technology

Good to Know or Need to Know?

  • Order of Selection (OOS)

  • Eligibility: Serious functional limitations

  • Significant barriers to employment

    • Mobility

    • Self Direction

    • Self-Care

    • Interpersonal Skills

    • Communication

    • Work Tolerance

    • Work Skills


Serving rural vr clients through remote video technology

“Video interpreting should now be considered as the mechanism that can and will provide a larger and more effective array of services for Deaf and Hard of Hearing consumers, while quite possibly saving money.”

White Paper on Video Interpreting, Council of State Administrators of Vocational Rehabilitation (2007)


Services for deafblind clients

Services for Deafblind Clients

  • Deafblind clients are served in one of two possible state structures

    • Specialized services

      • for clients who are blind or visual impairments

        • State Services for the Blind, or SSB

    • Combined services

      • Counselors serve clients will all disabilities


Rural remote and deaf

Rural, Remote and Deaf

Q: What are some of the factors that could impact the lives of Deaf or Hard of Hearing people who live in rural or remote

locations?


Serving rural vr clients through remote video technology

Work

  • What challenges to finding meaningful work may be more present in rural locations for Deaf and Hard of Hearing people?


Opportunities

Opportunities

Video Remote Interpreting

  • Access to services that would otherwise not be available

  • Access to a wider and potentially more diverse pool of interpreters

  • Meeting the mission: Ultimately VRI has the potential to impact opportunities for employment and increased self-sufficiency and fulfillment

  • What else?


Definitions

Definitions

  • Video remote interpreting (VRI) is a fee-based interpreting service conveyed via videoconferencing

    where at least one person, typically the interpreter, is at a separate location. Identifying Effective Practices in Video Interpreting NCIEC Study (2010)


Oversight

Oversight

  • No oversight - not governed by FCC or any federal agency


Brief overview of basic vri approaches

Brief overview of basic VRI approaches

  • Software based or hardware - laptop/webcam

  • VP

  • Specialized video equip

  • Handheld technology

  • Webcam with software stand-alone videophone

  • Videoconferencing equipment

  • Shared desktop is optional


Factors impacting remote work nciec interpreting via video work team 2010

Factors impacting remote workNCIEC Interpreting Via Video Work Team (2010)

  • Background and familiarity with consumers

  • Background and familiarity with subject matter

  • Clarity of audio/visual connection

  • Competence & effectiveness of interpreting team

  • Interpreter’s cultural competence

  • Interpreter’s linguistic competence

  • Prior access to pertinent materials


Overview of the vocational rehabilitation process vri possibilities

Overview of the Vocational Rehabilitation ProcessVRI Possibilities


Application counselor rc applicant getting acquainted

APPLICATION: Counselor (RC) & Applicant Getting Acquainted


Eligibility deaf rcd with hearing co worker

ELIGIBILITY: Deaf RCD with Hearing Co-worker

Applications for Employment


Intake deaf client applying for vr services

INTAKE: Deaf Client Applying for VR Services


Eligibility determination vco client interview

Eligibility Determination: VCO Client Interview


Planning individual plan for employment ipe meeting

PLANNING: Individual Plan for Employment (IPE) meeting


Serving rural vr clients through remote video technology

JOB SEARCH: On-site Interpreter with Remote Employer


Job search trial work experience

JOB SEARCH: TRIAL WORK EXPERIENCE


Post employment on the job training ojt

POST EMPLOYMENT: On the Job Training (OJT)


Education group training

EDUCATION: Group Training


Job seeking skills training cdi interpreting for deafblind client and rcd

JOB SEEKING SKILLS TRAINING: CDI Interpreting for Deafblind Client and RCD


Post employment virtual on site counselor visit

POST EMPLOYMENT: Virtual On-site Counselor Visit

Recently became more remote


Adapting vr practices to video remote interpreting

Adapting VR Practices to Video Remote Interpreting


Preserving the lost skills

Preserving the “Lost” Skills


Successful vr interpreting

Successful VR Interpreting

Before (On-Site)

Adaptations to VRI

  • Initial Contact

  • Preparation “Briefing”

  • Big picture

  • Access to work and individual culture and status cues

  • Natural, interactive language assessment

  • Development of rapport

  • Access to materials


Successful vr interpreting1

Successful VR Interpreting

During (On-Site)

Adaptations to VRI

  • Access to auditory and visual information

  • Logistics

  • Nuances of communication

  • Maintained rapport

  • Asking for clarification


Successful vr interpreting2

Successful VR Interpreting

After (On-Site)

After (VRI)

  • Appointment Closure

  • Return of proprietary information

  • Debriefing and feedback

  • Sense of how it went and how your services were received

  • Follow up appointments

  • Natural close

  • Leave taking


Challenges

Challenges

Increase our ability to recognize, manage and minimize the challengespresent when using VRI for VR clients.


Once more around the wheel

Once More Around the Wheel


Wrap up review

Wrap Up & Review

  • Constellation of Skills, Knowledge, Qualities, Experience and Attitude

  • What’s at stake?

  • What’s important?


Resources

Resources

  • Video Interpreting White Paper – (2007)

  • RID Standard Practice Paper – Video Relay Service Interpreting (2007)

  • In Person and Remote Video Interpreting – Spillane (2008)

  • RID Standard Practice Paper - Interpreting Via Video (2010)

  • Steps Toward Identifying Effective Practice – NCIEC (2010)

  • Vocational Rehabilitation Interpreter Practitioner Interview Findings (2010)

  • Interpreting in Vocational Rehabilitation Settings: An Annotated Bibliography – NCIEC (2011)

  • About the VR Interpreter - NCIEC (nd)

What else?


  • Login