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Generic SMS Gateway

Generic SMS Gateway. for AtLink EVI. CSCI 6838 Capstone Projects, Spring 2007, Team 6 Dang Nguyen – Huy Do – Tan Nguyen – Thang Nguyen Instructor: Dr. K. Yue, UH Clear Lake Mentor: Dilhar De Silva, AtLink Communication Inc. Table of Contents. About AtLink Communication Inc.

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Generic SMS Gateway

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  1. Generic SMS Gateway for AtLink EVI CSCI 6838 Capstone Projects, Spring 2007, Team 6Dang Nguyen – Huy Do – Tan Nguyen – Thang NguyenInstructor: Dr. K. Yue, UH Clear LakeMentor: Dilhar De Silva, AtLink Communication Inc.

  2. Table of Contents • About AtLink Communication Inc. • Introduction on SMS system • Project Information • Application Design Specification • Conclusion • Project Demo • References • Questions and Answers

  3. About AtLink Communication Inc. • AtLink Communications is the leading provider of Voice Process Automation technology in Houston, Texas. • AtLink product: EVI – Enterprise Voice Integration • Is a voice oriented Process Management Environment • Combines classic Process Management with VOIP, IVR and IP-PBX functions to manage and optimize communication processes • Handles all voice and data connections for all mediums: Web, email, phone, SMS, IM • Support the definition and use of automated rules in communication and business activities • Provides most of the basic Process Management functionalities: Grouped Organization modelling, Roles & Custom Behavior • Provided as Web Services • Website: http://www.atlinkcom.com

  4. The benefit for AtLink from the Project • The modern user uses many different modes of communications (phone, email. SMS, IM...) • AtLink's EVI that automates communication process has the need to support all these communication modes and give the power to the user to choose the preferred communication medium depending on personal needs. • AtLink's EVI currently has no support for SMS. Building and SMS module will add tremendous value to it's current offering to unostentatiously communicate between it's users. • The SMS module architectured as Web Services will allow AtLink to easily integrate the module into EVI. In addition the SMS module built to support any SMS gateway will provide AtLink the flexibility to pick the best SMS provider that make best business sense.

  5. Project Goals • Support the latest protocols in SMS and adhere to best software development processes/practices when developing the module • Create a SMS application that will provide productive services that are based on SMS to AtLink's EVI. • Architecture the application to be able to integrate into AtLink's EVI easily.

  6. Project Scope & Requirements • This project requires building a prototype SMS client that can integrate with EVI Communication profile and a number of hosted SMS gateway. • The prototype is built in form of Web Services. The project also require developing a Web application that use the prototype. Those Web services will later be used for EVI SMS integration. • The prototype SMS client must meet the following requirements: • Support the capability to bind with any open SMS gateway by customizing required parameters. • Be able to connect to any SMTP, HTTP and SMPP SMS gateways • Be able to dynamically change the binding to any gateway during run-time • Support Two-Way SMS capabilities. • Cover all SMS network in US and EU • Be able to integrate with EVI Communication profiles

  7. Project team members

  8. Project Schedule

  9. How SMS system works (SMSC) is responsible for handling the SMS operations of a wireless network Send SMS messages Provide SMS applications that can send SMS messages to cell phones from different carriers using HTTP, SMTP or SMPP protocols SMS gateway can be set up to handle the connections to the SMSCs with different protocols

  10. Underlying Protocols • SMS • HTTP • SMTP • SMPP • Is a telecommunications industry protocol for exchanging SMS messages between SMS peer entities • Based on pairs of request/response PDUs (protocol data units, or packets) exchanged over OSI layer 4 • SMPP PDU format • More Detail:http://opensmpp.logica.com/CommonPart/Documentation/Documentation.htm • SMS is a telecommunications protocol • that allows the sending of short text • message • SMS protocol uses the following PDU • types • - SMS-DELIVER • - SMS-DELIVER-REPORT • - SMS-SUBMIT • - SMS-SUBMIT-REPORT • - SMS-STATUS-REPORT • - SMS-COMMAND • More detail: • http://www.activexperts.com/activsms • /sms/technical/

  11. How we chose SMS gateway providers? • Cost for sending SMS messages • Network coverage • Protocols or interfaces supported • API documents • Number of free SMS messages or credits • 2-way SMS messaging • Support service

  12. Chosen SMS gateway providers • Clickatell (http://www.clickatell.com) Clickatell is the world's leading provider of bulk SMS messaging services and SMS Gateway connectivity with reliable coverage to 578 networks in 192 countries worldwide. • SMS2Email (http://www.sms2email.com) Offer services include bulk messaging through a number of routes offering high reliability along with different pricing options. • MXTelecom (http://www.mxtelecom.com) MX Telecom offers an easily accessed Gateway to voice and data messaging services, including 2-Way SMS and Premium SMS, Services and Internet and TV related solutions. • Logica (http://opensmpp.logica.com) The Simulator is an application for near-to-live testing of your SMPP applications without need of access to real SMSC. The application behaves as a real SMSC with SMPP interface, your application can bind to it, send messages, unbind etc., however nothing will get delivered anywhere as all the responses are only made-up by the Simulator.

  13. Application Architecture Provide the service for gateway and SMS application to send and receive SMS messages under JAXWS Running in the server-side, it handles requests from SMS users for sending and receiving SMS message Provide SMTP service to send SMS messages to the mail system Contain the information of customers

  14. Use Case SMS Application

  15. Database Design

  16. Source Code Functions • Store the connection parameters • Get the connection parameters • Call the connection methods with these parameters

  17. User Interfaces Home page Login page Registration page Inbox page Group page Sending page Reading page Group detail page Help page

  18. Project Demo • Test Case 1: • User registration • User authentication • Test Case 2: • Personal profile creation • Personal profile management • Test Case 3: • SMS services (sending or receiving SMS) • Protocol switching demo

  19. Conclusions • The application meets all the requirements required by AtLink Communication Inc. • The SMS Spot application has been developed to allow users to send and receive SMS messages. • The application uses two SMS gateways which are Clickatell SMS Gateway for SMTP and HTTP/HTTPS protocols and Logica simulation gateway for SMPP protocol. It has successfully sent and received the messages to and from mobile phone. • However, to deploy application, AtLink Communication Inc. needs to buy enough credit to use SMPP protocol so that the application can run with real SMPP gateway providers.

  20. References • http://www.developershome.com/sms/ • http://www.clickatell.com • http://www.sms2email.com • http://www.mxtelecom.com • http://www.smsforum.net • http://www.wikipedia.org • http://www.atlinkcom.com • http://www.protocols.com/pbook/tcpip9.htm • http://opensmpp.logica.com/CommonPart/Documentation/Documentation.htm • http://emctone.tripod.com/html/smspdu.html • http://www.activexperts.com/activsms/sms/technical/

  21. Questions and Answers Thank you !

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