CANADIAN PARKS AND RECREATION. ASSOCIATION. Performance Measurement Project PRO Conference, Niagara Falls, April 2003 Presented by Doris Haas and Jennifer Reynolds. BACKGROUND… CPRA RESOLUTION AUGUST 2001, TORONTO.
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CANADIAN PARKS AND RECREATION
Performance Measurement Project
PRO Conference, Niagara Falls, April 2003
Presented by Doris Haas and Jennifer Reynolds
BACKGROUND… CPRA RESOLUTION AUGUST 2001, TORONTO
“…that CPRA coordinate a process to build on the work done by Parks and Recreation Ontario to develop a performance measurement system for parks and recreation in Canada.”
THINK TANK OUTCOME!
THINK TANK FOLLOW UP!
HARNESSING THE POWER OF PERFORMANCE MEASUREMENT FOR CANADIAN PARKS AND RECREATION:
PERFORMANCE MANAGEMENT CYCLE
(where do we
want to go?)
(how will we
implement the plan?)
(what will we do
(how close did we get
to our plan?)
WHAT’S IN THIS FOR THE PARKS AND RECREATION COMMUNITY?
SUPPORT WHICH PRODUCE WHICH CONTRIBUTE TO
Actions- developing programs- maintaining facilities
Resources- budget- equipment- staff- facilities
Product/Service- classes- clean floors- walls painted- trimmed trees
Intended Results- value added- individual- community- broad social goals
FOCUSING ON THE BENEFITS WE CONTRIBUTE – THE LOGIC MODEL PROCESS
LOGIC MODEL - EXAMPLE
Operational Planning and Control
CATEGORIZING OUTCOMES –IMPORTANT STEP IN DEVELOPING PERFORMANCE MEASURES
POTENTIAL COMMON MEASURES FOR PARKS AND RECREATION DEPARTMENTS
PROVINCIAL / TERRITORIAL PARTNERS
ROLE OF CPRA
WHERE TO NEXT?
GROUP DISCUSSION TASKS