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Training, Public Speaking and Professional Electronic Presentations National Council of University Research Administrators Region IV Workshop 2008 Sarah E. Starr Director, Office of Funding and Research Development The Ohio State University Research Foundation

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Training public speaking and professional electronic presentations l.jpg

Training, Public Speaking and Professional Electronic Presentations

National Council of University Research Administrators

Region IV Workshop 2008


Faculty l.jpg

Sarah E. Starr Presentations

Director, Office of Funding and Research Development

The Ohio State University Research Foundation

Jeffrey RitchieGrants Management AnalystAurora Health Care

Faculty


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Ice Breaker Presentations

Creating and Structuring a Presentation

Interactive Activity

Effective Public Speaking Instruction

Break

How to Train the Trainers Instruction

Developing Confidence and Handling Nervousness

Questions and Discussion

Workshop Agenda



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Introductory Activity Presentations


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Creating the Presentation Presentations

Features of any Presentation:

  • Specific Purpose

  • Structure

  • Supporting Materials


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Creating Specific Purpose Presentations

Key Questions to Ask:

  • Who is my Audience?

  • What do they bring to the Presentation?

  • What should they bring from the Presentation?


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Structuring Your Presentation Presentations

Every presentation has the following:

  • Introduction

  • Main Points

  • Conclusion


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Creating an Introduction Presentations

The Introduction consists of three objectives:

  • Get the attention and interest of the audience

  • Reveal the topic of the presentation

  • Establish the credibility of the speaker


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State the importance of the topic Presentations

Question the audience

Begin with a quotation

Tell a story

Get Their Attention


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Reveal The Topic Presentations

  • Listeners need help in sorting out a speaker’s ideas

  • Helps the audience know what to listen for

  • Allows you to define complicated terms clearly


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Establish Your Credibility Presentations

The 60-Second Job Interview

  • Tell about yourself

  • Explain your relevant experience

  • Convey your interest in the topic


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Creating Main Points Presentations

  • Presentations typically have 2-3 Main Points

  • If more than that, your audience may be confused

  • Not all Main Points are created equal!

  • “Cluster” similar or related sub-points


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Creating Main Points Presentations

  • Keep Main Points separate

  • Use the same pattern of wording

  • Balance time devoted to each point

  • Time spent on each Main Point depends on the amount of supporting materials


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Structuring Main Points Presentations

  • Order is extremely important for both clarity and persuasiveness

  • There are different kinds of order:

    • Chronological: time pattern

    • Spatial: directional pattern

    • Causal: cause-effect relationship

    • Topical: divided into subtopics


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The Conclusion Presentations

  • Closing remarks reinforce the Main Points

  • The conclusion always has two major functions:

    • Lets the audience know the presentation is ending

    • Reinforces the understanding of the central idea

  • Do not be abrupt


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Reinforce the Central Idea Presentations

  • Summarize by restating the Main Points

  • End with a quotation

  • Make a dramatic statement

  • Refer back to the introduction


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Methods to Signal the End Presentations

  • Simple statements

    • “In conclusion . . .” or “Before we wrap up…”

  • Ask for questions

    • “Is there anything that I haven’t covered?”

  • Thank your audience

    • “You’ve been great”

  • Leave

    • Don’t have multiple conclusions!


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Creating Supporting Materials Presentations

  • Alone, main points are only assertions

  • Supporting materials give meaning

  • Supporting materials relate to critical thinking

  • Research to find supporting materials


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“Most people are more deeply influenced by one clear, vivid, personal example than by an abundance of statistical data.”

Eliot Aronson, Social Psychologist


Creating examples l.jpg
Creating Examples vivid, personal example than by an abundance of statistical data.”

  • Illustrate a point

    • Use brief examples or specific instances

  • Pull listeners into the presentation

    • Tell a story vividly and dramatically

  • Explain hypothetical examples

    • Create a “real world” situation


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Using Statistics vivid, personal example than by an abundance of statistical data.”

  • Quantify subjective material

    • Give ideas numerical precision

  • Add credibility to the presentation

    • Identify sources of statistical data


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Misusing Statistics vivid, personal example than by an abundance of statistical data.”

  • Use statistics sparingly

    • Too many bore and confuse

  • Explain statistics

    • Interpret data for the listeners


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Visual Examples vivid, personal example than by an abundance of statistical data.”

  • Round off complicated statistics

  • Use visual aids to clarify statistical trends


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Activity Time! vivid, personal example than by an abundance of statistical data.”


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Creating an Electronic Presentation vivid, personal example than by an abundance of statistical data.”


Electronic presentations l.jpg
Electronic Presentations vivid, personal example than by an abundance of statistical data.”

Benefits of Electronic Presentations

  • Simple

  • Portable

  • Impressive

  • Creative


Preparing electronic presentations l.jpg
Preparing Electronic Presentations vivid, personal example than by an abundance of statistical data.”

Fonts and Text

  • Use textual cues consistently

  • (Keep font changes to a MIMIMUM)

  • Use bullets and other non-text as cues

  • Don’t let the technology be distracting


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Preparing Electronic Presentations vivid, personal example than by an abundance of statistical data.”

Backgrounds and Graphics

  • Backgrounds should be consistent

  • Graphics should be small, unobtrusive

  • Both should enhance the presentation


Preparing electronic presentations30 l.jpg
Preparing Electronic Presentations vivid, personal example than by an abundance of statistical data.”

Using Special Effects

  • Transitions

  • Sound/Visual Effects

  • Video


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Preparing Electronic Presentations vivid, personal example than by an abundance of statistical data.”

Things Gone Wrong!

  • Bad Color Schemes (Can you read me now?)

  • Indecipherable Graphs & Charts

  • Reading vs. Speaking


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Delivering Electronic Presentations vivid, personal example than by an abundance of statistical data.”

Before Your Presentation:

  • Read and Spell Check (twice)

  • Run through it in front of a practice audience

  • The presentation doesn’t deliver itself!

  • Have back-up options. Why!?


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Delivering Electronic Presentations vivid, personal example than by an abundance of statistical data.”

Things gone horribly wrong…

  • Power Failure

  • Equipment Failure

  • I thought you brought the hand-outs!


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Fundamentals of Public Speaking vivid, personal example than by an abundance of statistical data.”


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Goals of the Presentation vivid, personal example than by an abundance of statistical data.”

Reasons for public speaking:

  • Information

  • Persuasion

  • Training


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The Informative Presentation vivid, personal example than by an abundance of statistical data.”

Judged by three general criteria:

  • Is the information communicated accurately?

  • Is the information communicated clearly?

  • Is the information made meaningful and interesting to the audience?


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Subjects of Informative Presentations vivid, personal example than by an abundance of statistical data.”

  • About objects

    • Tangible, visible, and stable

  • About processes

    • How to

  • About events

    • Occurrence or happening

  • About concepts

    • Beliefs, theories, ideas, principles, etc.


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Guidelines for Informative Presentations vivid, personal example than by an abundance of statistical data.”

  • Do not overestimate what the audience knows

  • Relate the subject directly to the audience

  • Do not be too technical

  • Avoid abstractions


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The Persuasive Presentation vivid, personal example than by an abundance of statistical data.”

Goals of the persuasive presentation

  • Defending an idea

  • Selling a program

  • Refuting an opponent

  • Inspiring people


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Subjects of Persuasive Presentations vivid, personal example than by an abundance of statistical data.”

  • Questions of fact

    • Persuading the audience to accept a view of the facts

  • Questions of value

    • Justifying the speaker’s opinion on value judgments

  • Questions of policy

    • Persuading people to a specific course of action


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The Target Audience vivid, personal example than by an abundance of statistical data.”

  • A speaker will seldom be able to persuade all members of the audience

  • The message must be tailored to the audience

  • A speaker must decide which portion of the audience that is most desirable to reach

  • Persuasion is complex


Methods of persuasion l.jpg
Methods of Persuasion vivid, personal example than by an abundance of statistical data.”

How are audiences persuaded?

  • They perceived the speaker as being credible

  • They are won over by the speaker’s evidence

  • They are convinced by the speaker’s reasoning

  • Their emotions are touched by the speaker’s ideas or language


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“Talk is cheap.” vivid, personal example than by an abundance of statistical data.”


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Public Speaking and Conversation vivid, personal example than by an abundance of statistical data.”

  • The average adult spends 30% of waking time in conversation

  • Conversation and public speaking both require clear communication

  • You spend much of your life practicing the art of conversation

  • Conversation and public speaking require similar skills


Skills gained by conversation l.jpg
Skills Gained by Conversation vivid, personal example than by an abundance of statistical data.”

  • Logical organization of thoughts

  • Tailoring the message to the audience

  • Telling a story for maximum impact

  • Adapting to listener feedback


Differences from conversation l.jpg
Differences from Conversation vivid, personal example than by an abundance of statistical data.”

  • Public speaking is more highly structured

  • Public speaking requires more formal language

  • Public speaking requires different methods of delivery


Critical thinking and public speaking l.jpg
Critical Thinking and Public Speaking vivid, personal example than by an abundance of statistical data.”

Public speaking requires

  • Sound logic

  • Organized ideas

  • Effective thinking

  • Clear expression

  • Accurate language


The process of public speaking l.jpg

Speaker vivid, personal example than by an abundance of statistical data.”

Message

Channel

Listener

Feedback

Interference

Situation

The Process of Public Speaking


The speaker l.jpg

Knowledge of subject vivid, personal example than by an abundance of statistical data.”

Preparation of material

Personal credibility

Sensitivity to audience

Manner of speaking

Enthusiasm for speaking

The Speaker


The message l.jpg
The Message vivid, personal example than by an abundance of statistical data.”

  • The Message belongs to the Presenter

  • The goal is to deliver the intended Message

  • Messages must be organized so listeners can follow


The message51 l.jpg
The Message vivid, personal example than by an abundance of statistical data.”

A presenter is sending multiple messages:

  • Presentation

  • Body language

  • Appearance

  • Tone of voice

  • Gestures

  • Facial expression

  • Eye contact


The channel l.jpg
The Channel vivid, personal example than by an abundance of statistical data.”

  • The channel is the means by which a message is communicated.

  • One-on-one conversation is the most direct channel for an individual.

  • Public speaking is the most direct channel for groups of individuals.


The listener l.jpg
The Listener vivid, personal example than by an abundance of statistical data.”

Everything a speaker says is filtered through the listener’s frame of reference:

  • Knowledge

  • Experience

  • Goals

  • Values

  • Attitudes


An audience of listeners l.jpg
An Audience of Listeners vivid, personal example than by an abundance of statistical data.”

Each listener has a different frame of reference

  • The speaker must be audience-centered

  • The speaker must speak with the audience constantly in mind

  • A presenter must make the audience feel that their ideas and thoughts are important


Feedback l.jpg
Feedback vivid, personal example than by an abundance of statistical data.”

  • Public speaking involves two-way communication

  • Listeners send back messages to the speaker

  • Feedback is an important element in for both the speaker and the listeners


Interference l.jpg
Interference vivid, personal example than by an abundance of statistical data.”

  • Interference is anything that impedes the communication of a message

  • Interference can come from any source

  • The solution to dealing with interference is to find many ways to hold the attention of the listeners


The situation l.jpg
The Situation vivid, personal example than by an abundance of statistical data.”

  • The situation is the time and place in which the presentation occurs

  • Certain occasions require certain kinds of presentations

  • Physical setting is very important

  • Adjusting the situation of a presentation is simply doing conversation on a larger scale


Analyzing the audience l.jpg
Analyzing the Audience vivid, personal example than by an abundance of statistical data.”

The goal of the presentation is to gain a desired response from the listeners

  • What does the speaker want them to know, believe or do as a result of the presentation?

  • What is the most effective way to compose and present the presentation to accomplish the goals?


Psychology of an audience l.jpg
Psychology of an Audience vivid, personal example than by an abundance of statistical data.”

  • Why are you here?

  • Why is this important to you?

  • Why is this important, in general?

  • Listeners hear and judge everything based on what they think is important

  • Relate the message to show how it is important to them


Adapting to the audience l.jpg
Adapting to the Audience vivid, personal example than by an abundance of statistical data.”

  • Identify the major characteristics of the audience

  • Adapting the ideas to the audience

  • Keep the audience constantly in mind in preparinga presentation

  • Anticipate the needs of the audience


Delivery l.jpg
Delivery vivid, personal example than by an abundance of statistical data.”

Good delivery

  • Does not call attention to itself

  • Conveys the speaker’s ideas clearly, interestingly and without distraction

  • Combines formality with the best attributes of conversation


Speaker s voice characteristics l.jpg

Volume vivid, personal example than by an abundance of statistical data.”

Pitch

Rate

Vocal variety

Pronunciation

Articulation

Speaker’s Voice Characteristics


Volume l.jpg

Too loud = Overbearing vivid, personal example than by an abundance of statistical data.”

Too soft = Huh?

Pitch is the highness and lowness of one’s voice

Variations in pitch reveal questions, statements and keep speaker from being monotone

Volume


Slide64 l.jpg
Rate vivid, personal example than by an abundance of statistical data.”

  • Too slow = Boring

  • Too fast = Huh?

  • Don’t be afraid to pause (without “um” and “er”)

  • Practice before a friendly audience


Vocal variety l.jpg
Vocal Variety vivid, personal example than by an abundance of statistical data.”

  • Flat, unchanging voice leads to a flat presentation

  • Follow instincts in changing rate, pitch, volume to reflect feelings

  • Variety is the spice of life!


Pronunciation l.jpg
Pronunciation vivid, personal example than by an abundance of statistical data.”

  • Every word has three aspects: read, written, and spoken

  • The problem lies when a speaker does not know the correct pronunciation of a word

  • Rehearse prior to delivery


Articulation l.jpg
Articulation vivid, personal example than by an abundance of statistical data.”

  • Articulation and pronunciation are not identical

  • Sloppy articulation fails to form sounds distinctly

  • Often a result of rushing through a presentation

  • Rehearse before delivery to detect articulation problems in a presentation


Nonverbal communication l.jpg
Nonverbal Communication vivid, personal example than by an abundance of statistical data.”

  • Personal appearance

  • Bodily action

  • Gestures

  • Eye contact


Summary l.jpg
Summary vivid, personal example than by an abundance of statistical data.”

  • Public speaking experience begins with conversation

  • Public speaking requires critical thinking

  • A good speaker is audience-centered

  • There are different goals of a presentation and each should be focused on the goal


The training presentation training the trainers l.jpg

The Training Presentation: Training the Trainers vivid, personal example than by an abundance of statistical data.”


Slide71 l.jpg

Climate vivid, personal example than by an abundance of statistical data.”


Rapport l.jpg
Rapport vivid, personal example than by an abundance of statistical data.”

  • Before the course

  • Phone or meet learners individually

  • Send out a pre-course survey to find out what issues they wish to address

  • Send a welcoming letter to each participant and to their supervisor

  • Make a list of things you would like the learners to say about you after a course

Source: Langevin Learning Services


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Rapport vivid, personal example than by an abundance of statistical data.”

During the course, make the learners feel:

  • Welcome

  • Safe

  • Comfortable

  • Important

  • Competent

  • Understood

  • Responsible

Source: Langevin Learning Services


Slide74 l.jpg

Your age. vivid, personal example than by an abundance of statistical data.”

Multiply by 2.

Add five.

Multiply by 50.

Subtract 365.

Add any loose change in your pocket or purse under $1.00.

Add 115.

The result: Your Age + Your Loose Change!

Activity Time


If you love working with people you could become a trainer or a mortician l.jpg
“If you love working with people you could become a trainer – or a mortician.”

Source: Langevin Learning Services


Cohesiveness l.jpg
Cohesiveness trainer – or a mortician.”

  • Set people up in close physical proximity without overcrowding

    Use separate tables so small groups are in clusters

  • Have a card on the table with suggestions about how to conduct themselves

    Basic “etiquette” for being a good participant

Source: Langevin Learning Services


No no s for powerpoint presentations l.jpg
NO NO’s for PowerPoint Presentations trainer – or a mortician.”

http://www.youtube.com/watch?v=HLpjrHzgSRM


Cohesiveness78 l.jpg
Cohesiveness trainer – or a mortician.”

  • Point out that training is the time to ask questions, make mistakes, experiment, and try out new skills

  • Use an icebreaker that brings out shared experiences (e.g., give them five minutes to list things they all have in common)

Source: Langevin Learning Services


Cohesiveness79 l.jpg
Cohesiveness trainer – or a mortician.”

  • Set up exercises so that the team is successful

  • Focus on team achievement rather than individual achievement by giving feedback to the group about their progress

Source: Langevin Learning Services


We ve been through so much together and most of it was your fault l.jpg
trainer – or a mortician.”We’ve been through so much together and most of it was your fault.”

Source: Langevin Learning Services


Learner confidence and self esteem l.jpg
Learner Confidence and trainer – or a mortician.”Self-Esteem

  • Ask learners to discuss each objective briefly to clarify meaning

  • Point out that their learning is in their own hands

  • Find value in peoples’ comments

  • Don’t intervene too quickly if learners are struggling

  • It is better to have too few than too many interventions

Source: Langevin Learning Services


Never do for the learners what they can do for themselves l.jpg
trainer – or a mortician.”Never do for the learners what they can do for themselves.”

Source: Langevin Learning Services


Participation involvement l.jpg
Participation & Involvement trainer – or a mortician.”

  • Arrange frequent small group sessions

  • Move away from the center of the room, sit rather than stand, move to the back of the room to take emphasis off yourself

  • Relay questions back to learners

  • Be quiet when you want participation (the learners will fill the silence)

Source: Langevin Learning Services


Participation involvement84 l.jpg
Participation & Involvement trainer – or a mortician.”

  • Give participants ten minutes at the beginning to ask questions about the course or the instructor

  • Get small groups to create questions together

  • Pause occasionally and ask for questions

Source: Langevin Learning Services


During training the learners should work harder than the leader l.jpg
trainer – or a mortician.”During training, the learners should work harder than the leader.”

Source: Langevin Learning Services


Classroom layout l.jpg
Classroom Layout trainer – or a mortician.”

  • To maximize interaction, use layouts that allow the most eye-contact (e.g., a circle) and move people closer together

  • To minimize interaction, reduce eye-contact and spread learners apart in a larger room

  • Move learners’ locations to provide stimulation

Source: Langevin Learning Services


There is no substitute for genuine lack of preparation l.jpg
trainer – or a mortician.”There is no substitute for genuine lack of preparation.”

Source: Langevin Learning Services


Efficient use of instructional time l.jpg
Efficient Use of trainer – or a mortician.”Instructional Time

  • Develop visuals (they speed learning)

  • Minimize time on Presentation and maximize time for Application and Feedback

  • Always start on time and ask learners to be on time

  • During exercises, circulate to help with blockages and spur the groups on

Source: Langevin Learning Services


Time is nature s way of keeping everything from happening at once l.jpg
trainer – or a mortician.”Time is nature’s way of keeping everything from happening at once.”

Source: Langevin Learning Services


Traits of a good leader l.jpg

Listens carefully trainer – or a mortician.”

Open to other ideas

Warm and friendly

Enjoys being with people

Tolerant of others

Supportive of others

Trusts others

Sense of humor

Decisiveness

Flexible

Traits of a Good Leader

Source: Langevin Learning Services


What gets across most is what we are rather than what we teach l.jpg
trainer – or a mortician.”What gets across most is what we are rather than what we teach.”

Source: Langevin Learning Services


Slide92 l.jpg

Motivation trainer – or a mortician.”

Source: Langevin Learning Services


Four key factors in motivation l.jpg
Four Key Factors in Motivation trainer – or a mortician.”

  • The belief that the content is important

  • The learners want to learn

  • The course is set up for success

  • The learning is enjoyable

Source: Langevin Learning Services


Mnemonics for trainers l.jpg
Mnemonics for Trainers trainer – or a mortician.”

M A F I A

H E I D I

Source: Langevin Learning Services


One person s simple is another person s huh l.jpg
trainer – or a mortician.”One person’s simple is another person’s ‘huh?’”

Source: Langevin Learning Services


Motivational techniques l.jpg
Motivational Techniques trainer – or a mortician.”

  • Be sure the content is relevant to their jobs

  • Point out how the content to be learned fits into the job

  • Find out what needs and expectations the learners have

  • Discuss what can and cannot be met

  • Modify your plans if feasible

Source: Langevin Learning Services


Motivational techniques97 l.jpg
Motivational Techniques trainer – or a mortician.”

  • Your first words should focus on the single biggest concern of your learners

  • Address their problems as soon as you begin speaking

  • Ask why they chose to attend

  • Frequently ask how things can be applied back on the job

  • Discuss the transfer of new skills to the workplace

Source: Langevin Learning Services


A yawn is at least an honest opinion l.jpg
trainer – or a mortician.”A yawn is at least an honest opinion.”

Source: Langevin Learning Services


Feedback as motivation l.jpg
Feedback as Motivation trainer – or a mortician.”

  • Focus on the performance rather than personal qualities

  • Describe what you actually observed or felt rather than judging

  • Make sure the learner wants feedback

Source: Langevin Learning Services


Feedback as motivation100 l.jpg
Feedback as Motivation trainer – or a mortician.”

  • Give feedback as soon as possible

  • Give feedback only on things that learners can improve and control

  • Comment only on important items; ignore trivial points

Source: Langevin Learning Services


Honest criticism is hard to take especially from a relative a friend an acquaintance or a stranger l.jpg
trainer – or a mortician.”Honest criticism is hard to take, especially from a relative, a friend, an acquaintance or a stranger.”

Franklin Jones

Source: Langevin Learning Services


Slide102 l.jpg

Group Dynamics trainer – or a mortician.”

Source: Langevin Learning Services


Characteristics of a healthy group l.jpg
Characteristics of a Healthy Group trainer – or a mortician.”

  • The atmosphere is informal, comfortable, relaxed

  • There is a lot of discussion in which everyone participates

  • The task of the group is well understood and accepted

Source: Langevin Learning Services


Characteristics of a healthy group104 l.jpg
Characteristics of a Healthy Group trainer – or a mortician.”

  • People listen to each other

  • Every idea is given a hearing

  • People are not afraid to put forth ideas

  • People are free in expressing feelings as well as their ideas

  • There is disagreement; this is not suppressed or overridden

Source: Langevin Learning Services


Characteristics of a healthy group105 l.jpg
Characteristics of a Healthy Group trainer – or a mortician.”

  • Issues are examined and the group seeks to resolve them together

  • Most decisions are reached by a kind of consensus in which there is general agreement and willingness to go along

  • Formal voting is at a minimum

Source: Langevin Learning Services


Characteristics of a healthy group106 l.jpg
Characteristics of a Healthy Group trainer – or a mortician.”

  • No one dominates; in fact, leadership shifts depending on circumstances

  • There is little evidence of power struggles

  • The main issue is how to get the job done

  • The group is conscious about how it operates


Verbal behavior l.jpg
Verbal Behavior trainer – or a mortician.”

  • Task-Directed

    Functions required in carrying out a group task.

  • Group Maintenance

    Functions required to maintain good health of group.

  • Self-Oriented

    Behaviors which contribute nothing to the group and may harm it.

Source: Langevin Learning Services


Positive non verbal communication l.jpg

Smiling trainer – or a mortician.”

Nodding

Eye Contact

Relaxed Posture

Facing you directly

Unbuttoned jackets

Leaning forward

Sitting on edge of chair

Hands in open position

Legs and arms uncrossed

Positive Non-Verbal Communication


Negative non verbal communication l.jpg

Dead expression trainer – or a mortician.”

Tight lips

Frowning

Avoiding eye contact

Squirming

Doodling

Fidgeting

Hands clenched or wringing

Turning away

Stiff or slumping posture

Sitting or leaning back

Crossed legs or arms

Negative Non-Verbal Communication


Blessed is the trainer who has nothing to say and cannot be persuaded to say it l.jpg
trainer – or a mortician.”Blessed is the trainer who has nothing to say and cannot be persuaded to say it.”

Source: Langevin Learning Services


Slide111 l.jpg

Consequences trainer – or a mortician.”

Source: Langevin Learning Services


Maintain modify behavior l.jpg
Maintain/Modify Behavior trainer – or a mortician.”

  • Is there enough participation?

  • Is participation well-balanced?

  • Do people listen to each other?

  • Are people having fun?

  • Who seems positive?

  • Who seems negative?

Source: Langevin Learning Services


Discussion l.jpg

Does the leader. . . trainer – or a mortician.”

State the objective or purpose clearly?

State the time available?

Maintain subtle control?

Keep discussion on track?

Stay neutral during disagreements?

Express opinions only after the group has spoken?

Discussion

Source: Langevin Learning Services


If some instructors have a choice between listening and talking guess which they ll choose l.jpg
trainer – or a mortician.”If some instructors have a choice between listening and talking, guess which they’ll choose?”

Source: Langevin Learning Services


After the course l.jpg
After the Course trainer – or a mortician.”

  • Phone or meet learners individually

  • Send out an evaluation form

  • Send a letter to each participant and their supervisor

  • Send a certificate to each participant

Source: Langevin Learning Services


Continued development l.jpg
Continued Development trainer – or a mortician.”

  • Use evaluation forms at end of sessions

  • Stay in touch with people from this course

  • Read books from the bibliography that interest you

  • Evaluate yourself regularly

  • Videotape your sessions and look for strengths and weaknesses

Source: Langevin Learning Services


What s new in training l.jpg

What’s New in Training trainer – or a mortician.”


Shift from training to performance l.jpg

Shift from Training to Performance trainer – or a mortician.”

Value of Training is Determined by how much Performance Improved Because of the Training


Training is where you come to practice your job l.jpg
trainer – or a mortician.”Training is where you come to practice your job.”

Source: Langevin Learning Services


Job performance l.jpg
Job Performance trainer – or a mortician.”


Preparing for a presentation l.jpg

Preparing for a Presentation trainer – or a mortician.”

Putting All This Information To Work


Preparing for a presentation122 l.jpg
Preparing for a Presentation trainer – or a mortician.”

  • Get Started

  • Determine Partners

  • Develop a Timeline

  • Fine Tune

  • Practice


Practice is the best of all instruction l.jpg

Practice is the best of all instruction.” trainer – or a mortician.”

Maxim 439, Publilues Syrus, First Century B.C.


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Handling Leader Anxiety trainer – or a mortician.”

  • Check everything

  • Dress well

  • Meet people when they arrive. Introduce yourself, shake hands, be friendly

  • Use icebreakers

  • Remind yourself that you are the most “expert” person in the room

Source: Langevin Learning Services


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Handling Leader Burnout trainer – or a mortician.”

Causes:

  • Repetition and boredom

  • Plateaus of stagnation

  • Lack of success

  • Stress

  • Loss of purpose

Source: Langevin Learning Services


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“One of the symptoms of an approaching nervous breakdown is the belief that one’s work is terribly important.”


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Dealing with Nervousness is the belief that one’s work is terribly important.”

  • Speechmaking is a common “greatest fear”

  • Fear is normal, acknowledge it!

  • Accept that you are not alone

  • Preparation and rehearsal reduce fear by 75%

  • Proper breathing reduces fear by 15%

  • Mental state accounts for only 10% of anxiety


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“There are two types of speakers: those that are nervous and those that are liars.”

Mark Twain


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Ten Tips to Reduce Anxiety and those that are liars.”

1. Know the room: become familiar with space, equipment, location

2. Know the audience: greet them as they enter, present to friends (no longer strangers)

3. Know your material: practice!

4. Learn how to relax: breathe slowly and do relaxation exercises

Lenny Laskowsi, LJL Seminars


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Ten Tips to Reduce Anxiety and those that are liars.”

5. Visualize yourself speaking: imagine a successful presentation

6. Realize people want you to succeed: the audience wants a successful presentation

7. Don’t apologize for being nervous: it may not show, so don’t point it out!

Lenny Laskowsi, LJL Seminars


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Ten Tips to Reduce Anxiety and those that are liars.”

8. Concentrate on the message, not the medium: focus on material and message; distract your attention off of nervousness

9. Turn nervousness into positive energy: fear is energy, use it to benefit your performance

10. Gain experience: do it, learn from it, and keep doing it!

Lenny Laskowsi, LJL Seminars


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“Practice is everything.” and those that are liars.”

Pereandes Diogenes Laertius, c 200 AD, Periander 6


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Relaxation Exercises and those that are liars.”

  • Techniques for reducing trainers’ anxiety can be used with learners:

    • Tense all muscles for a count of three, then relax. Repeat three or four times.

    • Breathe in deeply for a count of three, hold your breath for a count of twelve, breathe out for a count of six. Repeat three times.

  • The goal is to be “relaxed but alert.”

Source: Langevin Learning Services


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Review of Public Speaking and those that are liars.”

  • Public speaking skills begin through conversational experience

  • A speaker must be audience-centered

  • A speaker must be organized and well-prepared


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Review of Preparing a Presentation and those that are liars.”

  • Use an outline format for both the presentation and the speaker’s notes

  • Keep the audience in mind

  • Reinforce the central idea

  • A good speaker is well-prepared


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Review of Creating and those that are liars.” an Electronic Presentation

  • Assess the audience

  • Use the presentation outline

  • Rehearse, rehearse, rehearse

  • Do not expect the presentation to speak for the speaker

  • A good speaker is well-prepared


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Review of Training and those that are liars.”

  • Climate

  • Rapport

  • Leader

  • Motivation

  • Group Dynamics

  • Verbal and Non-Verbal Communication

  • What’s New in Training


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Final words of advice: and those that are liars.”

Practice

makes

perfect!


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Questions?? and those that are liars.”


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“Talking and eloquence are not the same thing: to speak, and to speak well are two things. A fool may talk, but a wise man speaks.”

Ben Johnson


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Thank you! and to speak well are two things. A fool may talk, but a wise man speaks.”


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Bibliography and to speak well are two things. A fool may talk, but a wise man speaks.”

R.R.H. Anholt, Dazzle “Em With Style, New York, W.H. Freeman and Co., 1994

Jerry Wircenski, Technical Presentation Workbook: Winning Strategies for Effective Public Speaking, New York, American Society of Mechanical Engineers Press, 1996.

Michael Shortland and Jane Gregory, Communicating Science: A Handbook, New York, John Wiley and Sons, 1991.

Edward R. Tufte, The Visual Display of Quantitative Information, Cheshire, Conn., Graphics Press, 1983.

R. Finn, “The Art of Poster Presentation”, The Scientist, Jan. 25, 1993, p.20.


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Bibliography (cont.) and to speak well are two things. A fool may talk, but a wise man speaks.”

Stephen E. Lucas, The Art of Public Speaking , New York: McGraw-Hill, 1997.

David Black, The Magic of Theater: Behind the Scenes with Today’s Leading Actors, New York: Collier, 1993.

Kathleen Kelley Reardon, Persuasion in Practice, Newbury Park: Sage, 1991.

Langevin Learning Services, Manotick, Ontario Canada


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