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IMPROVEMENT & ACCOUNTABILITY QUALITY ASSESSMENT IN DUTCH UNIVERSITIES

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IMPROVEMENT & ACCOUNTABILITY QUALITY ASSESSMENT IN DUTCH UNIVERSITIES. Ton Vroeijenstijn Association of Universities in the Netherlands. VSNU. CHARACTERISTICS ‘DUTCH MODEL ’. Universities responsible for quality and QA VSNU acts on behalf of the universities

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improvement accountability quality assessment in dutch universities

IMPROVEMENT & ACCOUNTABILITY QUALITY ASSESSMENT IN DUTCH UNIVERSITIES

Ton Vroeijenstijn

Association of Universities in the Netherlands

VSNU

characteristics dutch model
CHARACTERISTICS ‘DUTCH MODEL’
  • Universities responsible for quality and QA
  • VSNU acts on behalf of the universities
  • external legitimization by role inspectorate
  • nation wide
  • comparative
  • programme oriented
  • covers all programmes
  • cyclical
  • self evaluation + external assessment
  • public report
  • no direct link with funding

VSNU

players in the game
PLAYERS IN THE GAME
  • Universities and the VSNU
  • inspectorate
  • Minister of Education, Culture & Science
  • parliament
  • employers
  • students

VSNU

division of responsibilities quality assessment
DIVISION OF RESPONSIBILITIESQUALITY ASSESSMENT

Inspectorate

Minister

Meta-

evaluation

Evaluation

follow up

VSNU

Departments

Universities

purpose of assessment
Purpose of assessment

Internal function: Quality assurance

  • Improvement
  • bench marking
  • self regulation

External function: Accountability

  • insight into quality
  • insight into diversity
  • hall mark for quality

VSNU

basic elements
BASIC ELEMENTS
  • self assessment
  • external review
  • public report
  • check on assessment by inspectorate
  • check on follow up by inspectorate

VSNU

quality indicators 1
Quality indicators 1
  • Goals and aims
  • the program
  • the organization of the teaching/learning process
  • final thesis/research assignment
  • pass rates / dropout
  • Student counseling and advise

VSNU

quality indicators 2
Quality indicators 2
  • Feasibility of the program
  • Qualifications of the staff
  • Facilities
  • external contacts
  • Internal quality assurance
  • international dimension
  • the graduate

VSNU

the process
THE PROCESS
  • Formal announcement
  • self assessment by the department
  • site visit expert committee
  • public report
  • meta-evaluation by inspectorate
  • eventually “yellow cards”
  • check on follow up after 2 years

VSNU

the self evaluation
THE SELF EVALUATION
  • is not only descriptive
  • but analytical and critical
  • looks for how to solve problems
  • it is never a PR document

VSNU

composition of the review committee
COMPOSITION OF THE REVIEW COMMITTEE
  • Experts in the field
  • labour market
  • foreigners
  • educationalist
  • student

VSNU

functions of the review committee
FUNCTIONS OF THE REVIEW COMMITTEE

Consultant

  • quality improvement
  • feedback to the faculty
  • dialogue with the faculty
  • incentive for internal quality management

Accountant/controller

  • legitimisation internal quality management
  • accountability

VSNU

the system of eqa in the year 2000
THE SYSTEM OF EQA IN THE YEAR 2000
  • Improvement & accountability
  • Diversity instead of uniformity
  • How to make quality more visible?
  • Accreditation or not?
  • More flexibility and tailor made assessments
  • The international dimension of EQA
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