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Supporting & Motivating Students: Dynamic Orientation to Online Learning Suzanne Kissel, Academic Practices Consultant (SunGard Higher Education) Eric Fudge, Manager of Academic Technology (State Fair Community College ) March 29, 2010 ENTERING THE GAME Why online orientation?

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Supporting motivating students dynamic orientation to online learning l.jpg
Supporting & Motivating Students:Dynamic Orientation to Online Learning

Suzanne Kissel, Academic Practices Consultant (SunGard Higher Education)Eric Fudge, Manager of Academic Technology (State Fair Community College)

March 29, 2010


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ENTERING THE GAME

Why online orientation?


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Orientation Success

In-Class Orientation for Online Learners:

Participation in recommended in-class orientation and incoming GPA are significantly related to student success in online undergraduate business courses.

Online Orientation for Online Learners:

  • GPA and orientation grade are the most significant predictor of student grade in course.

  • Orientation grade is more strongly correlated than orientation participation.

Required Online Orientation: A Predictor of Success in Online Classes? Presented by Linda DeFelice and Karen Durkin at ITC eLearning 2009 Conference. http://www.slideshare.net/ldefelice/required-online-orientation-a-predictor-of-success-1061474


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Why Orient Online Students?

Concerns of the distance learner:

  • Becoming familiar with online course environment

  • Recognizing online resources available at the institution

  • Importance of balancing work, family, and school

  • Potential of “feeling isolated”


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Online Student Orientations

  • Enrolled Student

  • Orientation materials not public

  • Effective practices for online learning

  • Student and Faculty expectations

  • Institutional Services

  • Student Services

  • LMS and other technologies training

  • Materials available on ongoing basis

  • Tracking and assessments available

Prospective Student

  • Orientation materials public

  • Readiness for online learning

  • Emphasis on learning styles

  • Technical requirements

  • Some technical activities

  • Institutional services

  • Student services

  • Some campus orientation

  • Program specific information


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PRE-SEASON

Initiating


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Stakeholders: Internal and External

  • 14 county service area

  • Agriculture-based economy (rural)

  • 26 is the average age of students

  • 4,263 students enrolled

    • 4,152 students located in Missouri

    • 91 out of state students

    • 20 international students

  • 261 faculty members

    • 65 full-time faculty

    • part-time faculty

  • Military students

  • Single parent families

7



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A common team goal

  • Meet strategic planning goals and objectives

  • Provide equal support and services to both online and on-ground users

  • Utilize surveys

    • 8 hours of lost instruction during first week (actual)

    • Technical problems “greatest issue” (perceived)

  • Analyze “online related” work orders

    • 520 work orders

    • 54% related to “how-to” and informational questions

    • 40% related to technical problems including logon

    • 4% unknown


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Coming up with the best game plan

  • Define what you can and can’t do long term

  • Prospective Student vs. Enrolled Learner

  • Asynchronous vs. synchronous

  • ADA requirements

  • Budget availability

  • Fiscal year

  • Timelines

  • Project leaders

  • Actively involving proper players


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THE SEASON

Planning, executing and managing






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THE PLAYOFFS

Evaluation


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Team stats

  • 4 months from inception to go-live

  • Students accessing a portion of the course

    • 3,683 students

  • Student completing course (all exams and content)

    • 1,226 students

  • Student logon

    • 24,361 total logons (January 2009 – March 2010)

    • 10,822 logons during first month (January 2009)

  • Faculty have access to a “development course”

  • Affect on work orders

    • “How to” questions dropped from 54% to 20%

    • LMS related work orders dropped


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Game statistics: January 2009 – March 2010

  • Introduction to Online Learning

    • 2,327 students have completed the exam

    • Average score of 85% (time needed in class weakest area)

  • Navigation and Content

    • 2,008 students have completed the exam

    • Average score of 80% (calendar weakest area)

  • Communication

    • 1,739 students have completed the exam

    • Average score of 76% (mail preferences weakest area)

  • Assessment

    • 1,764 students have completed the exam

    • Average score of 78% (dropbox submissions weakest area)


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NEXT SEASON

The next phase


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Thinking ahead: the “Next Phase”

  • Synchronous activities with web conferencing

  • Student Services: on-ground -> hybrid -> online

    • advising

    • tutoring

    • orientation

  • Upgrades = Updates

  • Virtual campus tour

  • Graduation

  • Building communities


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Thinking ahead: the “Next Phase”

http://mchabib.com/2006/10/05/digital-library-as-third-place


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Possibilities for the Future

Parent Orientation

Pegasus Parent – University of Central Florida: http://parents.sdes.ucf.edu/index.php


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Possibilities for the Future

Parent Orientation

University of Dayton – Virtual Orientation Parents: http://vo.udayton.edu/


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Orientation Resources

  • National Orientation Directors Association (NODA)

    • http://www.nodaweb.org/default.htmNODA is the professional organization dedicated to college orientation and provides resources regarding orientation programs.

  • National Resource Center for the First-Year Experience and Students in Transition

    • http://www.sc.edu/fye/

      The National Resource Center is a leader in research and programs related to first year students.


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Questions and Comments

Suzanne Kissel

Email: [email protected]

Eric FudgeEmail: [email protected]


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