Clackamas industrial area business outreach initiative june 2005
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CLACKAMAS INDUSTRIAL AREA: BUSINESS OUTREACH INITIATIVE June 2005 Team Effort Purpose Business retention/assistance/expansion Face-to-face with issues and opportunities Enhance/provide good service Seek opportunities to ‘tell Clackamas stories’ Most (24) are manufacturers Distribution (17)

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CLACKAMAS INDUSTRIAL AREA:BUSINESS OUTREACH INITIATIVEJune 2005



Purpose l.jpg
Purpose

  • Business retention/assistance/expansion

  • Face-to-face with issues and opportunities

  • Enhance/provide good service

  • Seek opportunities to ‘tell Clackamas stories’


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Most (24) are manufacturers

Distribution (17)

Commercial (12)

Transportation/Logistics (10)

55 Companies Interviewed





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Key influences?

Industry consolidation

Consumer preferences

Fuel costs

Defense spending

Technology


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China

  • Some businesses ship to China

  • Some avoid any contact with China



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Major Issues/Barriers to Success

The top five issues identified by businesses are:

1. General operating costs, 46%

2. Availability of employees, 37%

3. Competition, 35%

4. Transportation/traffic, 29%

5. Property/space constraints, 25%


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Aha’s location and whether or not it comes—is a huge factor in our decision making.”

  • “It’s not easy finding young people out of college who want to work in our industry.” (Food packaging, disposable supplies company)

  • “We need employees who are: Drug free, Reliable and have some Skill.”


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“Manual labor is a derogatory term in the public school system. But the jobs pay a living wage.”


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Let the education system know… system. But the jobs pay a living wage.”

  • “Today’s young people are not given the exposure to trade services and opportunities for training. Education needs to start at a young age—jobs like plumbers and electricians pay very well and are in demand.”


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Where’s the next generation of employees? system. But the jobs pay a living wage.”

  • “We need to let today’s youth know that manufacturing is clean and often high tech.”


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Meth Crisis system. But the jobs pay a living wage.”

  • Indirect effects—

  • Labor recruitment and retention

  • On-site theft

  • Quality of life


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Issues & Opportunities system. But the jobs pay a living wage.”


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How’s the C.I.A.? system. But the jobs pay a living wage.”


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How are we doing overall? system. But the jobs pay a living wage.”


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Important Strategies for Improvement system. But the jobs pay a living wage.”

  • Contain business costs as a critical way to improve the economic climate of the area (37 - very important)


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Enhance transportation/reduced congestion (21 – system. But the jobs pay a living wage.”very important)

In most cases rail is not an issue….


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What’s the message to BCCC? system. But the jobs pay a living wage.”

  • “County actions, regulations and delays have a direct impact on how our business performs and whether we continue to grow.”

  • “Whatever Portland is doing, do the opposite. Keep our taxes down. Be sensitive to the needs of business.”


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Interest in Business Assistance? system. But the jobs pay a living wage.”

  • Lukewarm…

  • Job training and Finance

  • ‘Self sufficiency’ is the rule


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Business Forum Interest system. But the jobs pay a living wage.”

  • #1-Sunrise

  • Regulations, utility costs

  • Damascus

It’s about moving goods…


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Key Messages system. But the jobs pay a living wage.”

  • “Don’t restrict us in trying to make a buck. We need a convenient location and good working atmosphere.”

  • “We thrive on being left alone!”


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Concurrency (in the past!) Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

Permitting process

15% Landscaping Requirements

Inflexibility in requirements

Most prominent concerns


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Accolades, too Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

  • “Clackamas has been conducive to doing business for a long time; we hope it stays that way.”

  • “We are very happy with Clackamas County. A good county to be in. Would locate here again.”


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Customized / job training, 4 Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

ESL program assistance, 2

Utility and railroad contacts, 4

Employment Department contact information, 3

Financing programs, 5

Lean manufacturing, 4

Info/clarification on county regulations—sign ordinance, landscaping requirements, stormwater fees, 9

Special needs: Brownfield’s assistance/ info, 2

30 asked for info/helpOutcomes, to date…


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Removal of concurrency Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

  • Enabled 7 local business to expand!


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Recommendations Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

  • Policy

    Education

    Tax structure

    Lands/land use

    Utility costs

    Minimize regs


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Recommendations Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

  • County Service to Business

    “1 Door, 1 Form, 1 Stop, 1 Person”

    Business Ombudsman

    Customer service surveys

    Performance measures—turnaround time, responsiveness, etc. Track, measure, promote


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Recommendations Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

  • Business to Business-Limited interest

    Bidding and contracts

    Supplier directory

    “We’re very self sufficient. We know where to find what we need.”


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Recommendations Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

  • Communications and Outreach

  • Forums: Sunrise, Employee Recruitment, Biz Incentives, County Legislative Agenda

  • Regular contact—quarterly…

  • Annual interviews—top 10 to 20

  • Continue promoting linkages


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Communication Recs Cont’d Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

Tell the Clackamas stories….

  • Many entrepreneurs!

  • Many multi-generational businesses

  • Brand Oregon Models

  • Industry Leaders….


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