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Central Government Strategy Forum. June 24-25 2014. How TCS is Transforming Citizen Services in UK. Kerry Chapman – Public Sector Marketing Director Adrian Smart – Business Development Manager Graeme Hill – Business Development Manager. Who are We?. Tetley is p art of Tata

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slide1

Central Government Strategy Forum

  • June 24-25 2014
  • How TCS is Transforming Citizen Services in UK

Kerry Chapman – Public Sector Marketing Director

Adrian Smart – Business Development Manager

Graeme Hill – Business Development Manager

who are we
Who are We?

Tetley is

part of Tata

Global Beverages,

the 2nd largest

tea company

in the

world

The world’s most

economic car

the Tata Nano

produced by

Tata Motors

Tata

Communications

is the no. 1 global

international

wholesale

operator

Tata chemicals is

the world’s 2nd

largest producer

of soda ash

  • Over 100 operating companies across 7 industry sectors and in over 100 countries
  • Europe generates 30% of group revenue $100 billion (FY2013)
  • Over 540,000 employees worldwide
  • One of the largest foreign investor in UK industry including:
    • Diligenta
    • Tata Steel
    • Tetley Tea
    • Jaguar Land Rover

Jaguar Land Rover

is part of

Tata Motors

The World’s

Thinnest

Watch

Tata Steel is the

world’s 9th largest

Steel company

Titan Edge

tata consultancy services in europe
Tata Consultancy Services in Europe
  • Helping European businesses since 1975
  • European team of over 50,000 consultants
  • More than 350 customers across the continent
  • Including 44 of the FT Europe top 100 companies.
      • Top Employer in Europe Award
  • UK Operations
  • Over 9,000 staff across more than 60 sites
  • Approximately 50% local employees
  • UK customers include 24 of the FTSE 100
      • Top Employer in UK Award
      • Investor in People Gold Award
      • Business in the Community Platinum Tick
tcs uk young people and technology programme
TCS UK “Young people and technology” programme
  • Why is it important?
  • Computing and telecoms related higher education courses in the UK have declined by 44% since 2001
  • Computing A-levels have declined by 60% since 2003
  • IT-related GCSE courses have declined by 57% since 2005
  • Approximately 17% of the IT workforce is female
  • A potential talent pipeline challenge for TCS in the UK
  • Young people and employability is a burning public policy issue and likely to remain so for the next five to 10 years.

IT Academy

University partnerships, job opportunities, internship, research projects , apprenticeship, and work placements

Involve

IT Futures

Community engagement

with schools, colleges and

Universities.

Engage

Sponsorship & Support

High profile support to inspire young people in to engineering and technology

Inspire

from legacy to digital
From Legacy to Digital
  • 300,000 employees with 80% delivery focus
  • Large scale technology enabled transformation
  • Consulting
  • Application Development, Rationalisation and Maintenance
  • IT Infrastructure Services
  • Mainframe Transformations
  • Digital Services
    • (Social, Big Data, Mobile, Cloud)
global tcs public sector footprint
Global TCS Public Sector Footprint
  • New York’s Department of Probation

Ministry of Education, Saudi Arabia

Canada

United Kingdom

Passport SEVA, India

Hungary

European Union

United States

Saudi Arabia

China

Bahrain

India

Mexico

Singapore

Kenya

Colombia

Malaysia

Uganda

Australia

Tax Platform Transformation, Kenya

eHealth, Guangdong Province

Revenue & Taxation

Social Development

Public Infrastructure

Citizen Services

Justice and Security

Public Health

ongoing uk public sector engagements
Ongoing UK Public Sector engagements

"Tata has played a transformative role in the UK and I’m delighted that their consultancy service is now opening a delivery centre in Liverpool creating 300 jobs. This will make a real difference to the local economy and further strengthen the company’s ties to the UK.”

Prime Minister David Cameron (18th February 2013)

Scottish Government

Improvement Service – myaccount

Liverpool

TCS Public Sector Delivery Centre

Home Office

Disclosure & Barring Service (DBS)

Dept of Work & Pensions

Child Maintenance Group (CMG)

Peterborough

TCS Public Sector Delivery Center

Dept of Work & Pensions

National Employment Savings Trust (NEST)

Cardiff City Council

balancing efficiency reform and growth
Balancing Efficiency, Reform and Growth

Digital

by

Default

Continued

Austerity

Experience in delivering digital transformation to reduce costs whilst enhancing the citizen experience

balancing efficiency reform and growth1
Balancing Efficiency, Reform and Growth

Continued

Austerity

Digital

by

Default

Experience in delivering digital transformation to reduce costs whilst enhancing the citizen experience

Supplier

Base

Broadening

Dependency

on Legacy

Capability and capacity to deliver large scale programmes within a highly complex multi-vendor environment

balancing efficiency reform and growth2
Balancing Efficiency, Reform and Growth

Continued

Austerity

Digital

by

Default

Experience in delivering digital transformation to reduce costs whilst enhancing the citizen experience

Dependency

on Legacy

Supplier

Base

Broadening

Capability and capacity to deliver large scale programmes within a highly complex multi-vendor environment

New

Service

Delivery/

Commercial

Models

Aversion

to Risk

Investment and commercial flexibility to manage and deliver outcome based contracts

transformation and innovation experience1
Transformation and Innovation Experience
  • Business Delivery Model Innovation
transformation and innovation experience5
Transformation and Innovation Experience

IT Service Delivery Innovation

engaging early and adding value
Engaging early and adding value

Application

Modernisation

  • Tata is a long term investor in UK across a number of business sectors
  • TCS is one of the largest global IT organisations
  • Strong delivery history in Europe
  • Investing in UK skills
  • Global innovation
  • Building on success with HMG
  • Broad range of ICT and BPS services
  • Become a long term transformation partner to HMG

Business Process Services

Platform and Software as a Service

Application

Development

IT Infrastructure Services

Application

Maintenance and Support

Transformation Consultancy Services

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THANK YOU

Kerry Chapman – Public Sector Marketing Director

[email protected]

Adrian Smart – Business Development Manager

[email protected]

Graeme Hill – Business Development Manager

[email protected]

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