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Central Government Strategy Forum. June 24-25 2014. How TCS is Transforming Citizen Services in UK. Kerry Chapman – Public Sector Marketing Director Adrian Smart – Business Development Manager Graeme Hill – Business Development Manager. Who are We?. Tetley is p art of Tata

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Central government strategy forum

Central Government Strategy Forum

  • June 24-25 2014

  • How TCS is Transforming Citizen Services in UK

Kerry Chapman – Public Sector Marketing Director

Adrian Smart – Business Development Manager

Graeme Hill – Business Development Manager


Who are we

Who are We?

Tetley is

part of Tata

Global Beverages,

the 2nd largest

tea company

in the

world

The world’s most

economic car

the Tata Nano

produced by

Tata Motors

Tata

Communications

is the no. 1 global

international

wholesale

operator

Tata chemicals is

the world’s 2nd

largest producer

of soda ash

  • Over 100 operating companies across 7 industry sectors and in over 100 countries

  • Europe generates 30% of group revenue $100 billion (FY2013)

  • Over 540,000 employees worldwide

  • One of the largest foreign investor in UK industry including:

    • Diligenta

    • Tata Steel

    • Tetley Tea

    • Jaguar Land Rover

Jaguar Land Rover

is part of

Tata Motors

The World’s

Thinnest

Watch

Tata Steel is the

world’s 9th largest

Steel company

Titan Edge


Tata consultancy services in europe

Tata Consultancy Services in Europe

  • Helping European businesses since 1975

  • European team of over 50,000 consultants

  • More than 350 customers across the continent

  • Including 44 of the FT Europe top 100 companies.

    • Top Employer in Europe Award

  • UK Operations

  • Over 9,000 staff across more than 60 sites

  • Approximately 50% local employees

  • UK customers include 24 of the FTSE 100

    • Top Employer in UK Award

    • Investor in People Gold Award

    • Business in the Community Platinum Tick


  • Tcs uk young people and technology programme

    TCS UK “Young people and technology” programme

    • Why is it important?

    • Computing and telecoms related higher education courses in the UK have declined by 44% since 2001

    • Computing A-levels have declined by 60% since 2003

    • IT-related GCSE courses have declined by 57% since 2005

    • Approximately 17% of the IT workforce is female

    • A potential talent pipeline challenge for TCS in the UK

    • Young people and employability is a burning public policy issue and likely to remain so for the next five to 10 years.

    IT Academy

    University partnerships, job opportunities, internship, research projects , apprenticeship, and work placements

    Involve

    IT Futures

    Community engagement

    with schools, colleges and

    Universities.

    Engage

    Sponsorship & Support

    High profile support to inspire young people in to engineering and technology

    Inspire


    From legacy to digital

    From Legacy to Digital

    • 300,000 employees with 80% delivery focus

    • Large scale technology enabled transformation

    • Consulting

    • Application Development, Rationalisation and Maintenance

    • IT Infrastructure Services

    • Mainframe Transformations

    • Digital Services

      • (Social, Big Data, Mobile, Cloud)


    Global tcs public sector footprint

    Global TCS Public Sector Footprint

    • New York’s Department of Probation

    Ministry of Education, Saudi Arabia

    Canada

    United Kingdom

    Passport SEVA, India

    Hungary

    European Union

    United States

    Saudi Arabia

    China

    Bahrain

    India

    Mexico

    Singapore

    Kenya

    Colombia

    Malaysia

    Uganda

    Australia

    Tax Platform Transformation, Kenya

    eHealth, Guangdong Province

    Revenue & Taxation

    Social Development

    Public Infrastructure

    Citizen Services

    Justice and Security

    Public Health


    Ongoing uk public sector engagements

    Ongoing UK Public Sector engagements

    "Tata has played a transformative role in the UK and I’m delighted that their consultancy service is now opening a delivery centre in Liverpool creating 300 jobs. This will make a real difference to the local economy and further strengthen the company’s ties to the UK.”

    Prime Minister David Cameron (18th February 2013)

    Scottish Government

    Improvement Service – myaccount

    Liverpool

    TCS Public Sector Delivery Centre

    Home Office

    Disclosure & Barring Service (DBS)

    Dept of Work & Pensions

    Child Maintenance Group (CMG)

    Peterborough

    TCS Public Sector Delivery Center

    Dept of Work & Pensions

    National Employment Savings Trust (NEST)

    Cardiff City Council


    Balancing efficiency reform and growth

    Balancing Efficiency, Reform and Growth

    Digital

    by

    Default

    Continued

    Austerity

    Experience in delivering digital transformation to reduce costs whilst enhancing the citizen experience


    Balancing efficiency reform and growth1

    Balancing Efficiency, Reform and Growth

    Continued

    Austerity

    Digital

    by

    Default

    Experience in delivering digital transformation to reduce costs whilst enhancing the citizen experience

    Supplier

    Base

    Broadening

    Dependency

    on Legacy

    Capability and capacity to deliver large scale programmes within a highly complex multi-vendor environment


    Balancing efficiency reform and growth2

    Balancing Efficiency, Reform and Growth

    Continued

    Austerity

    Digital

    by

    Default

    Experience in delivering digital transformation to reduce costs whilst enhancing the citizen experience

    Dependency

    on Legacy

    Supplier

    Base

    Broadening

    Capability and capacity to deliver large scale programmes within a highly complex multi-vendor environment

    New

    Service

    Delivery/

    Commercial

    Models

    Aversion

    to Risk

    Investment and commercial flexibility to manage and deliver outcome based contracts


    Transformation and innovation experience

    Transformation and Innovation Experience


    Transformation and innovation experience1

    Transformation and Innovation Experience

    • Business Delivery Model Innovation


    Transformation and innovation experience2

    Transformation and Innovation Experience

    • Platform Transformation


    Transformation and innovation experience3

    Transformation and Innovation Experience

    Platform Transformation


    Transformation and innovation experience4

    Transformation and Innovation Experience

    IT Development Innovation


    Transformation and innovation experience5

    Transformation and Innovation Experience

    IT Service Delivery Innovation


    Transformation and innovation experience6

    Transformation and Innovation Experience

    Digital Transformation


    Engaging early and adding value

    Engaging early and adding value

    Application

    Modernisation

    • Tata is a long term investor in UK across a number of business sectors

    • TCS is one of the largest global IT organisations

    • Strong delivery history in Europe

    • Investing in UK skills

    • Global innovation

    • Building on success with HMG

    • Broad range of ICT and BPS services

    • Become a long term transformation partner to HMG

    Business Process Services

    Platform and Software as a Service

    Application

    Development

    IT Infrastructure Services

    Application

    Maintenance and Support

    Transformation Consultancy Services


    Central government strategy forum

    THANK YOU

    Kerry Chapman – Public Sector Marketing Director

    [email protected]

    Adrian Smart – Business Development Manager

    [email protected]

    Graeme Hill – Business Development Manager

    [email protected]


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