Towards meaningful ict indicators for developing countries
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Towards Meaningful ICT Indicators for Developing Countries. Government and Education. Dr. Ahmed M. Darwish EGYPT. Why? What? Macro-level Indicators Micro-Level Indicators Observations Recommendations Egypt Efforts. Agenda. Why. E-readiness assessments

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Towards Meaningful ICT Indicators for Developing Countries

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Towards meaningful ict indicators for developing countries

Towards Meaningful ICT Indicators for Developing Countries

Government and Education

Dr. Ahmed M. Darwish

EGYPT


Agenda

  • Why?

  • What?

  • Macro-level Indicators

  • Micro-Level Indicators

  • Observations

  • Recommendations

  • Egypt Efforts

Agenda


Towards meaningful ict indicators for developing countries

Why

E-readiness assessments

  • Guide development efforts by providing benchmarks for comparison and gauging progress

  • Determine the current situation in order to plan for the future and advocate specific changes

  • Help Policy and decision makers.

Why?


Ict indicators

Level

  • ICT indicators measure:

    • Readiness

    • Use/intensity

    • Impact

    • Outcome

  • Macro Level (Global) Indicators – Country level

  • Micro Level (Local) Indicators – Ministries, Governorates, Directories, and Individual Administrative Units.

  • ICT Indicators


    Towards meaningful ict indicators for developing countries

    Infrastructure and access indicators

    Households and individuals indicators

    Business indicators

    ICT impact indicators

    ICT in education

    E-government

    ICT for health applications

    Indigenous status

    Content

    What?


    Macro level ict indicators

    • Telephone Network

      • Carrier services

      • Fixed telephony services

  • Mobile telephony Services

  • Other services (Data Services)

    • Private network services

    • Data transmission services

  • Traffic

  • Staff

  • Quality of Service

  • Tariffs

  • Revenue and Expense

  • Macro Level ICT Indicators


    Towards meaningful ict indicators for developing countries

    Capital Expenditure (Investment)

    Broadcasting

    Information Technology

    Internet Indicators

    Internet backbone services

    Internet access services

    Other internet telecommunications services

    Household levels

    Accessibility

    Broadcasting

    Policy and regulations

    Macro Level Indicators


    Micro level indicators

    Methods for Gathering information through

    • Personal interviews

    • Telephone interviews

    • Computer based questionnaires

    • Internet Service Providers (ISP) surveys

    • Internet traffic and web site analysis

    • Other sources and methods used in private sector surveys

    Micro level Indicators


    Towards meaningful ict indicators for developing countries

    A range of assessment tools

    developed to measure a country ICT e-readiness

    16 just in the past few years!

    (Mostly Macro – country level)

    Tools widely vary in

    Definitions

    Methods of measurement

    Assessments vary considerably in

    Goals

    Results!!

    No standard e-readiness assessment policy

    No global unified set of ICT Indicators.

    Observations


    Problem opportunity

    These reports are gaining popularity

    They are used by Investors and Donors

    Some of them achieved credibility

    Problem / Opportunity


    Recommendations

    Can we re-think

    • Review formulas to reflect realistic meaning full situation

      Q? Is it sound/fair to relate to population?

      Q? Will it be more reasonable to think of population (demographic) structure?

    • Mechanism to collect and update …

      Are we all using the same definition for the same year for all measured data?

    Recommendations


    Egypt efforts

    EGYPT

    Ministry of State for Administrative Development

    Got the mandate to

    Measure and Publish

    ICT readiness on the micro-level

    EgyptEfforts


    Objectives

    Scope

    Measure the level of information technology use in government organizations to:

    • Enhance the level of performance of work cycles in administrative units of the state.

    • Improve efficiency of performance and work among government organizations.

    • Facilitate and help civil servants and IT staff for better use of information technology.

    Objectives


    Towards meaningful ict indicators for developing countries

    Create an effective e-culture and work field environment in government administration units in coordination with IT representatives of ministries and administrative units.

    Study the impact of Readiness Index on the economic and investment environment of the state to attract investment in Egypt.

    Contribute to the enhancement of the International competitiveness index for Egypt.

    Create opportunities for e-government candidate projects

    Benefits


    Towards meaningful ict indicators for developing countries

    An Initial scan questionnaire to measure internal ICT infrastructure has been developed and distributed.

    A database was designed for the collected data and deduced results.

    Some statistical analysis have been performed on the collected results.

    Procedure


    Towards meaningful ict indicators for developing countries

    Initial scan questionnaire w2ere designed to evaluate the ICT infrastructure readiness of both

    Central Government & Local Governorates and Directories (579 Unit - 229+350)

    The questionnaire was divided into 7 sections:

    Hardware and Peripherals

    Networking facilities

    Software and applications

    Internet and Web presence

    Human resources

    IT usage plan

    Security and protection systems

    Details


    Towards meaningful ict indicators for developing countries

    A 2nd questionnaire was designed to measure the work automation, work cycle and readiness to offer e-government service.

    It has 11 sub index categories to measure and assess.

    The same procedure was followed to calculate outcome results

    Produced Bi-Annually


    Glimpse of 1 st release

    • 81.1% of government departments use office applications.

    • 94.5% of computer (PC) users in Government are not from an Engineering/Computer background nor did they have a formal certificate of computers

      (Just regular training courses or sessions)

      Shows how employees are interested to upgrade themselves and

      how do they think that ICT is an important factor for career pursuing.

    Glimpse of 1st release


    Response 163 out of 229 in central government

    Of surveyed government entities

    • 66% have e-mail

    • 60% have web sites

    • 84% of those who have a web site update it regularly (term regular vary in definition!)

    • 31% use an Intranet

    • 36% exchange some data with other entities over the Internet

    • 76% have plans for upgrade and development.

    Response: 163 out of 229 in Central Government


    Response 333 out of 350 entities in local government

    Of surveyed government entities

    • 19% have e-mail

    • 22% have web sites

    • 58% of those who have a web site update it regularly (term regular vary in definition!)

    • 8% use an Intranet

    • 13% exchange some data with other entities over the Internet

    • 29% have plans for upgrade and development.

    Response : 333 out of 350 entities in Local Government


    Glimpse of 2 nd release

    • 58% of government departments have work automation strategy and plans (86% central & 34% local).

    • 40% of government departments have undergoing ICT projects (51 % central – 30% local)

      the overall number of ICT projects is 279 (169 central & 110 local).

    Glimpse of 2nd release


    Central government

    Of surveyed government entities (163)

    • 67% have citizen complain system

    • 66% provide internal training facilities for their employees

    • 69% of ICT projects are financed by the government

    • 75% has internal technical support

    Central Government


    Local government

    Of surveyed government entities (333)

    • 68% have citizen complaint system

    • 50% provide internal training facilities for their employees

    • 55% of ICT projects are financed by the government

    • 50% has internal technical support

    Local Government


    Towards meaningful ict indicators for developing countries

    Education

    • 38K schools:

    • All connected to Internet

    • (dial-up, less than 1000 via DSL)

    • All have computer labs

    • (ration is smaller than 1 PC for each 20 students)

    • New Project: Smart Schools

    • Use Computers for teaching

    • Ratio 1 PC for every 5 students

    • Make sure at least 2 contact hrs per day


    Towards meaningful ict indicators for developing countries

    Thank you

    For more information

    Please visit us

    http://www.ad.gov.eg

    http://www.egypt.gov.eg

    Or contact us

    [email protected]

    [email protected]


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