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Towards Meaningful ICT Indicators for Developing Countries. Government and Education. Dr. Ahmed M. Darwish EGYPT. Why? What? Macro-level Indicators Micro-Level Indicators Observations Recommendations Egypt Efforts. Agenda. Why. E-readiness assessments

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towards meaningful ict indicators for developing countries

Towards Meaningful ICT Indicators for Developing Countries

Government and Education

Dr. Ahmed M. Darwish

EGYPT

agenda

Why?

  • What?
  • Macro-level Indicators
  • Micro-Level Indicators
  • Observations
  • Recommendations
  • Egypt Efforts
Agenda
slide3

Why

E-readiness assessments

  • Guide development efforts by providing benchmarks for comparison and gauging progress
  • Determine the current situation in order to plan for the future and advocate specific changes
  • Help Policy and decision makers.
Why?
ict indicators

Level

  • ICT indicators measure:
      • Readiness
      • Use/intensity
      • Impact
      • Outcome
  • Macro Level (Global) Indicators – Country level
  • Micro Level (Local) Indicators – Ministries, Governorates, Directories, and Individual Administrative Units.
ICT Indicators
slide5
Infrastructure and access indicators

Households and individuals indicators

Business indicators

ICT impact indicators

ICT in education

E-government

ICT for health applications

Indigenous status

Content

What?

macro level ict indicators
Telephone Network
      • Carrier services
      • Fixed telephony services
  • Mobile telephony Services
  • Other services (Data Services)
      • Private network services
      • Data transmission services
  • Traffic
  • Staff
  • Quality of Service
  • Tariffs
  • Revenue and Expense
Macro Level ICT Indicators
slide7
Capital Expenditure (Investment)

Broadcasting

Information Technology

Internet Indicators

Internet backbone services

Internet access services

Other internet telecommunications services

Household levels

Accessibility

Broadcasting

Policy and regulations

Macro Level Indicators

micro level indicators
Methods for Gathering information through
  • Personal interviews
  • Telephone interviews
  • Computer based questionnaires
  • Internet Service Providers (ISP) surveys
  • Internet traffic and web site analysis
  • Other sources and methods used in private sector surveys
Micro level Indicators
slide9
A range of assessment tools

developed to measure a country ICT e-readiness

16 just in the past few years!

(Mostly Macro – country level)

Tools widely vary in

Definitions

Methods of measurement

Assessments vary considerably in

Goals

Results!!

No standard e-readiness assessment policy

No global unified set of ICT Indicators.

Observations

problem opportunity
These reports are gaining popularity

They are used by Investors and Donors

Some of them achieved credibility

Problem / Opportunity
recommendations

Can we re-think

  • Review formulas to reflect realistic meaning full situation

Q? Is it sound/fair to relate to population?

Q? Will it be more reasonable to think of population (demographic) structure?

  • Mechanism to collect and update …

Are we all using the same definition for the same year for all measured data?

Recommendations
egypt efforts

EGYPT

Ministry of State for Administrative Development

Got the mandate to

Measure and Publish

ICT readiness on the micro-level

EgyptEfforts
objectives

Scope

Measure the level of information technology use in government organizations to:

  • Enhance the level of performance of work cycles in administrative units of the state.
  • Improve efficiency of performance and work among government organizations.
  • Facilitate and help civil servants and IT staff for better use of information technology.
Objectives
slide14
Create an effective e-culture and work field environment in government administration units in coordination with IT representatives of ministries and administrative units.

Study the impact of Readiness Index on the economic and investment environment of the state to attract investment in Egypt.

Contribute to the enhancement of the International competitiveness index for Egypt.

Create opportunities for e-government candidate projects

Benefits

slide15
An Initial scan questionnaire to measure internal ICT infrastructure has been developed and distributed.

A database was designed for the collected data and deduced results.

Some statistical analysis have been performed on the collected results.

Procedure

slide16
Initial scan questionnaire w2ere designed to evaluate the ICT infrastructure readiness of both

Central Government & Local Governorates and Directories (579 Unit - 229+350)

The questionnaire was divided into 7 sections:

Hardware and Peripherals

Networking facilities

Software and applications

Internet and Web presence

Human resources

IT usage plan

Security and protection systems

Details

slide17
A 2nd questionnaire was designed to measure the work automation, work cycle and readiness to offer e-government service.

It has 11 sub index categories to measure and assess.

The same procedure was followed to calculate outcome results

Produced Bi-Annually

glimpse of 1 st release
81.1% of government departments use office applications.
  • 94.5% of computer (PC) users in Government are not from an Engineering/Computer background nor did they have a formal certificate of computers

(Just regular training courses or sessions)

Shows how employees are interested to upgrade themselves and

how do they think that ICT is an important factor for career pursuing.

Glimpse of 1st release
response 163 out of 229 in central government
Of surveyed government entities
  • 66% have e-mail
  • 60% have web sites
  • 84% of those who have a web site update it regularly (term regular vary in definition!)
  • 31% use an Intranet
  • 36% exchange some data with other entities over the Internet
  • 76% have plans for upgrade and development.
Response: 163 out of 229 in Central Government
response 333 out of 350 entities in local government
Of surveyed government entities
  • 19% have e-mail
  • 22% have web sites
  • 58% of those who have a web site update it regularly (term regular vary in definition!)
  • 8% use an Intranet
  • 13% exchange some data with other entities over the Internet
  • 29% have plans for upgrade and development.
Response : 333 out of 350 entities in Local Government
glimpse of 2 nd release
58% of government departments have work automation strategy and plans (86% central & 34% local).
  • 40% of government departments have undergoing ICT projects (51 % central – 30% local)

the overall number of ICT projects is 279 (169 central & 110 local).

Glimpse of 2nd release
central government
Of surveyed government entities (163)
  • 67% have citizen complain system
  • 66% provide internal training facilities for their employees
  • 69% of ICT projects are financed by the government
  • 75% has internal technical support
Central Government
local government
Of surveyed government entities (333)
  • 68% have citizen complaint system
  • 50% provide internal training facilities for their employees
  • 55% of ICT projects are financed by the government
  • 50% has internal technical support
Local Government
slide24

Education

  • 38K schools:
  • All connected to Internet
  • (dial-up, less than 1000 via DSL)
  • All have computer labs
  • (ration is smaller than 1 PC for each 20 students)
  • New Project: Smart Schools
  • Use Computers for teaching
  • Ratio 1 PC for every 5 students
  • Make sure at least 2 contact hrs per day
slide25
Thank you

For more information

Please visit us

http://www.ad.gov.eg

http://www.egypt.gov.eg

Or contact us

[email protected]

[email protected]

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