Leading People and Organizations Through Change. Betty Stallings, President Building Better Skills. Aspects of Change. Voluntary or Involuntary Intensity Duration Significance Ambiguity . Stages of Change. Endings Transitions Beginnings Beyond Beginnings. Loses Gains.
Betty Stallings, President
Building Better Skills
LosesGainsLoses and Gains in Change
Threat typesOpportunity types
Negative about change Positive about change
Focuses on the loss Focuses on gains
Less self-confident Confident
Can’t tolerate ambiguity Accepts uncertainty in life
Low tolerance of stress Handles stress well
Defends against negative Activates coping mechanisms when
feelings in change negative feelings ariseThreat and Opportunity Personalities
Hope & Excitement
Emotional Process of Change
Ch = (D×M×P×T) > C
The Authorizer – The person whose authority to approve of the change makes the change legitimate in the organization’s life.
The Change Manager – The person who is responsible for seeing that the change effort is successful (is accomplished on time and within budget)
The Change Advocate – The person who would like to see a change made but cannot authorize it and who may or may not manage it once it is authorized
The People Impacted by the Change – The people who find their behavior, relationships or work impacted by the change. These may or may not be all of the people listed above.
Effective communication creating understanding
Feeling of dissatisfaction of status quo
Recognition for those who support changeKeys to Successful Change