Nickels Cover. Nickels McHugh McHugh And Chris. Chapter. Motivating Employees and Building Self-Managed Teams. 10. 10- 2. The Hawthorne Studies and the recognition of Human Motivation. Scientific Management. Maslow’s Hierarchy of Needs.
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Motivating Employees and Building Self-Managed Teams
such as the need for food, water and shelter.
Figure 10.5 Comparison of Maslow and Herzberg
Theory X- Autocratic
Motivated by Fear & Money
Theory Y- Democratic
Naturally Works Toward Goals
Imaginative, Creative, Clever
Motivated by Empowerment
Self-Managed Teams = Open Communication
Change Not Easy
Source: Communication Solutions