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TOTAL REWARD TELLING OUR PEOPLE THE WHOLE STORY

TOTAL REWARD TELLING OUR PEOPLE THE WHOLE STORY. Bill O’Shaughnessy Deputy HR Director - UKBA. Presentation to London Councils Pay Club 9 Sept 2008. UK BORDER AGENCY SOMETHING ABOUT US. Formed on 1 April 2008

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TOTAL REWARD TELLING OUR PEOPLE THE WHOLE STORY

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  1. TOTAL REWARD TELLING OUR PEOPLE THE WHOLE STORY Bill O’Shaughnessy Deputy HR Director - UKBA Presentation to London Councils Pay Club 9 Sept 2008

  2. UK BORDER AGENCYSOMETHING ABOUT US • Formed on 1 April 2008 • Merger of the Home Office Border & Immigration Agency, HM Customs and Revenue Detection Division and UK Visas • Unionised organisation, high profile public agenda Strong Borders Controlled Migration Earn the right to stay Firm but fair system

  3. LITTLE BRITAINA QUIZ ….. We’re only a little island…. How many passenger journeys and how much freight crosses our Borders each year?

  4. LITTLE BRITAIN • 218 million passenger journeys • 440 million tons of freight • By 2030 we estimate there will be 450 million passenger journeys

  5. UK BORDER AGENCYSTRONG BORDERS • From April to the end of July 2008 we: • Seized £130 million worth of illegal drugs • Stopped 6734 individual attempts by people trying to cross the Channel illegally • Seized in excess of 340 million cigarettes with a value of more than £11m • Took almost 2340 dangerous weapons off the streets • Conducted over 382,860 freight vehicle searches • From 2003-2007, our international network has prevented nearly 210,000 people boarding places without proper documents – that’s around two jumbo jets every week.

  6. UK BORDER AGENCYOUR WORKFORCE – DO WE EMPLOY? ?

  7. UK BORDER AGENCYOUR WORKFORCE – DO WE EMPLOY? ?

  8. UK BORDER AGENCYOUR WORKFORCE – DO WE EMPLOY? ?

  9. UK BORDER AGENCYOUR WORKFORCE Some of these… 25,000 Several… In 135 countries across the world

  10. TOTAL REWARDOUR REWARD REVIEW • In 2006/7, a review was published looking at performance of the former Home Office Immigration and Nationality Directorate • Identified challenges around linking reward to performance • We set about a reward review • We saw and had feedback from about 1000 employees on their views of our reward package, and what they wanted to see in the future • Some common themes emerged: • Our people understood base salary – but didn’t understand the value of the total package on offer – especially their pension and other benefits; • It was clear we weren’t communicating it effectively – all a bit confusing; • They agreed we needed to do more to link performance to reward; • They wanted better benefits

  11. TOTAL REWARDOUR MODEL Great Job BASE BONUS Work / Life Balance Learning & Development BENEFITS RECOGNITION Enabling Environment Performance Management Job Evaluation Systems Infrastructure Employee Relations

  12. TOTAL REWARDWORK SO FAR….. • In May 2008 we issued Total Reward Statements to our employees; • Feedback on our blog: This was a waste of money This is all my entitlements Stop moaning! Its benefit not entitlement I didn’t realise I had all of those things…. I have a statutory right to 40 days leave Oh yes it is… • We now follow up with the message and put it into the context of total reward

  13. TOTAL REWARD NEXT STEPS • April 2008 - EAP • 21 July 2008 – Voluntary Benefits Scheme Launch • 29 Sep 2008 – Salary Sacrifice on Bikes and Bus Season Tickets • October 2008 – UKBATime • November 2008 – Enhancing the VB/SS/Affinity Scheme • But what are the messages to our people? • You asked us to improve your benefits package so we have and in a very cost effective way • We value what you do for us and do a great job – thank you • This is a great place to work Work / Life Balance BENEFITS

  14. TOTAL REWARD UKBA TIME • We offer our people 22 time based benefits; • Flexi-time, compressed hours contracts, term-time working, time off for Special Constabulary, time off for Duke of Edinburgh Award, very generous sick leave provisions and so on; • These are buried in the staff handbook across a large document – so this is not a new benefit; • All being marshalled together into UKBATIME with Z Card guides to employees later in the year • Placing this into the context of your total reward package • We’ve started the conversation, lets keep it going now Work / Life Balance BENEFITS

  15. TOTAL REWARD NEXT STEPS • This month we hold our first national awards evening based on our values (please see your pen!) • Gala event with winners highlighted • We are re-vamping our existing recognition programme of special bonuses and vouchers, meals out and so on to make it manager friendly, quick and easy to use – that is being re-launched later this year RECOGNITION

  16. TOTAL REWARD CREATION OF UKBA BASE BONUS • Several sets of legacy terms and conditions • Talking to our people and their unions on the right way forward • Complex merger and acquisition situation • But will stay as part of our total reward approach – aligned to our people strategy

  17. Any questions?

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