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UC Architecture Overview

UC Architecture Overview. Workshop Goal. This workshop will provide a high level Architecture Overview of common components in a Unified Communication Network. Unified Communication.

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UC Architecture Overview

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  1. UC Architecture Overview

  2. Workshop Goal • This workshop will provide a high level Architecture Overview of common components in a Unified Communication Network

  3. Unified Communication “Gartner defines UC products (equipment, software and services) as those that enhance individual, workgroup and organizational productivity by enabling and facilitating the control, management, integration and use of multiple enterprise communication methods. UC products achieve this through the convergence and integration of communication channels (that is, media), networks, systems and business applications, as well as through the consolidation of controls over them. UC products may be made up of a stand-alone product suite or a portfolio of integrated applications and platforms.”

  4. PSTN Internet Identifying Common Components in AUnified Communications Architecture Data Center Edge Campus Core Architecture Identification Green = UC Components Orange = Infrastructure Road Warrior VPN Router Teleworker

  5. PSTN Internet Business Grade TelephonyUnified Communications Architecture Data Center Business Grade Telephony Edge Campus Core Architecture Identification Green = UC Components Orange = Infrastructure Road Warrior VPN Router Teleworker

  6. Business Grade Telephony • Business Grade Telephony (BGT) extends Advanced Voice Features into the UC Environment • Business’s today rely on many BGT features that are not inherent into UC Application Servers that provide limited voice services • Delivers Flexibility in Business adoption of new communication technologies • Bridges Telephony to enhanced UC function • Provides the Best of both worlds

  7. Converged Desktop With Microsoft OCS2007 Nortel MCS Server & CS1000 MCS 5100 Office Communications Server 2007 Converged Office with Nortel MCS5100 + Active Directory Office Communicator 2007 Client Office Communicator 2007 Client IBM Lotus Notes Domino Server + SIP CS 1000 PSTN MS Mediation Server Multi media SIP CTI & Gateway Audio Internet PSTN Nortel CS 1000 5.5 Business Grade TelephonyUnified Communications Inflection Points Data Center Business Grade Telephony Edge Campus Core ERS5500 UC Client Converged Hard Clients Converged Desktop Delivers UC Functions and BGT to a user. Converged Desktop supports Analog, Digital or IP CS1000 clients ERS5500 Mobile With UC WLAN AP Architecture Identification Green = UC Components Orange = Infrastructure Road Warrior VPN Router UC Client Converged Teleworker

  8. PSTN Internet Audio / Visual ConferencingUnified Communications Architecture Data Center Audio Visual Conferencing Business Grade Telephony Edge Campus Core Architecture Identification Green = UC Components Orange = Infrastructure Road Warrior VPN Router Teleworker

  9. Premise based audio/video Conferencing Application • Convenient access • SIP, VoIP, PSTN PSTN Network Wireless Network SIP Audio Nortel CS1000 SIP Network SIP Nortel Multimedia Conferencing Application Cluster Audio SIP Audio/ Video IP Network Audio / Visual Conferencing • Conferencing is a key component of a UC Architecture • Delivers major business benefits • Reduce travel cost • Reduced conference out sourcing costs • Unified meeting approach • Audio and Visual conferencing can exist in many forms in a given architecture depending on the deployment model. • A single deployment could contain various applications of conferencing delivering Tele-presence conferencing rooms, Desktop audio and video, meet-me audio and Audio/Video conference rooms • Audio/Video through Conference Servers • UC Application provided Audio or Video • Conference Room Video/Audio units • Hybrid of any of the above

  10. PSTN Internet Unified MessagingUnified Communications Architecture Data Center Audio Visual Conferencing Business Grade Telephony Edge Campus Core Unified Messaging Architecture Identification Green = UC Components Orange = Infrastructure Road Warrior VPN Router Teleworker

  11. Unified Messaging • Unified Messaging extends Voicemail Features into the UC Environment • Voicemail integration may include • Traditional Voice Messaging • Integrated Email Client Integration • Auto Attendant • Menu and Announcement services • Fax Services • Out Call Notification • Distribution Lists • Feature requirements vary by customer requirements • Current Feature Set • Migration (User Interface) • Future feature set

  12. PSTN Internet Unified Communication Servers Unified Communications Architecture Data Center Audio Visual Conferencing Business Grade Telephony Edge Campus Core Unified Messaging Unified Communication Servers Architecture Identification Green = UC Components Orange = Infrastructure Road Warrior VPN Router Teleworker

  13. Unified Communication Servers • These Servers deliver a variety of features and functions into a Unified Communication Architecture and vary by deployment type • Typical Features and functions may include: • Basic Non Business Grade Telephony • Presence • Instant Messaging • Collaboration and Application Sharing • Audio Conferencing (Adhoc, Meet-Me) • Video Conferencing • Desktop • Conference Room • Through Collaboration Application • File Transfer • Directory Integration

  14. Unified Communication Servers Presence • A Mechanism used for Expressing user availability: • available to communicate • busy doing other tasks • away from the desk • talking on phone • involved in other work activities • A Mechanism for used in both: • Person to Person • Machine to Person • Communication Enabled Business Process’s

  15. Unified Communication Servers Collaboration Audio / Visual Conferencing • Advanced Applications that provide additional Communication Enhancements • Audio Conferencing • Video Conferencing • Desktop Sharing • Advanced Application Sharing • Applications will vary by deployment • Example: Functions may vary between a Microsoft OCS deployment versus a Nortel MCS5100 deployment

  16. PSTN Internet Agile Communication ServersUnified Communications Architecture Data Center Audio Visual Conferencing Agile Communication Servers Business Grade Telephony Edge Campus Core Unified Messaging Unified Communication Servers Architecture Identification Green = UC Components Orange = Infrastructure Road Warrior VPN Router Teleworker

  17. Agile Communication Servers Service-Oriented Architecture (SOA) is a business-driven concept that aims to enable rapid and cost-effective creation/combination and deployment of new applications through significant reuse of existing components and services. Communication enablement of existing and new business applications and processes leveraging SOA and Web Services enables enterprises to be more agile, accurate and faster providing them with a strategic competitive advantage. Nortel leverages these technologies within the Nortel Agile Communication Environment to communication-enabled applications and business processes.

  18. Business Process Transformation Business Process • Formal • Informal Communications • Many Devices • Many Networks • Rich Context • Rich Content Communications Enablement is THE Strategic Advantage Communications Enablement • Integration • Redefining Business Processes • Interaction Automation Applications • Information • Automation • Integration

  19. Contact Management System Stock Market Notification Delivery Notification GPS Location Based Services Communications Enabled Business Processes (CEBP)

  20. Audio/Video Conferencing Directory Services PSTN Internet Directory ServiceUnified Communications Architecture Data Center Agile Communication Servers Business Grade Telephony Edge Campus Core NAS Application Servers Collaboration Servers Unified Messaging Architecture Identification Green = UC Components Orange = Infrastructure Road Warrior Teleworker

  21. PSTN Internet UC ClientsUnified Communications Architecture Data Center Audio Visual Conferencing Agile Communication Servers Business Grade Telephony Edge Campus Core UC Client Converged Hard Clients UC Client Soft Clients Mobile Unified Messaging Unified Communication Servers Architecture Identification Green = UC Components Orange = Infrastructure Soft Client UC Client Road Warrior UC Client Converged Teleworker

  22. Unified Communication Clients • The clients deployed in any UC environment are dependant on specific user requirements • Standalone Business Grade Telephony Client (New or Migrated TDM / IP) • Business Grade Telephony Client (New or Migrated TDM / IP) with Converged Desktop • Standalone UC Soft Client • UC Soft Client and SIP telephone

  23. Audio/Video Conferencing Directory Services PSTN Internet InfrastructureUnified Communications Architecture Data Center Agile Communication Servers Business Grade Telephony Edge ERS8600 Switch Cluster Campus Core ERS5500 UC Client Converged SMC Hard Clients NSNA SMLT WLAN Controller VPN Router ERS5500 UC Client Soft Clients SMLT NAS Mobile WLAN AP Application Servers Collaboration Servers Unified Messaging Architecture Identification Green = UC Components Orange = Infrastructure VPN Soft Client UC Client Road Warrior VPN Router UC Client Converged Teleworker

  24. Unified Communication Infrastructure • The underlying Infrastructure of a UC Architecture is critical to ensuring acceptable user SLA’s • Architecture will vary based on the size and geographical distribution of the architecture

  25. Audio/Video Conferencing Directory Services PSTN Internet InfrastructureUnified Communications Architecture Data Center Agile Communication Servers Business Grade Telephony Edge Application Firewall • Adds to Layered Defense Strategy • Application firewall to protect multimedia communications • Provides a Secure Multi-media Zone for Servers • Typically Delivers • Attack Protection • Signaling Path Encryption • Management Capabilities ERS8600 Switch Cluster Campus Core ERS5500 UC Client Converged SMC Hard Clients NSNA SMLT WLAN Controller VPN Router ERS5500 UC Client Soft Clients SMLT NAS Mobile WLAN AP Application Servers Collaboration Servers Unified Messaging Architecture Identification Green = UC Components Orange = Infrastructure VPN Soft Client UC Client Road Warrior VPN Router UC Client Converged Teleworker

  26. Audio/Video Conferencing Directory Services PSTN Internet InfrastructureUnified Communications Architecture Data Center Agile Communication Servers Business Grade Telephony Edge Secure Network Access Appliance that integrates with enforcement points to perform authentication and device health assessments for end points attempting network access ERS8600 Switch Cluster Campus Core ERS5500 UC Client Converged SMC Hard Clients NSNA SMLT WLAN Controller VPN Router ERS5500 UC Client Soft Clients SMLT NAS Mobile WLAN AP Application Servers Collaboration Servers Unified Messaging Architecture Identification Green = UC Components Orange = Infrastructure VPN Soft Client UC Client Road Warrior VPN Router UC Client Converged Teleworker

  27. Audio/Video Conferencing Directory Services PSTN Internet Microsoft OCS ExampleUnified Communications Architecture Data Center Agile Communication Servers Business Grade Telephony Edge Application Server Appliance that provides: • Load-balancing of Application Servers • Dynamic load-balancing in virtualized datacenters • Acceleration for web-based applications using pre-canned profiles for Compression, Delta-encoding etc. • Business Continuity using Global Load-balancing ERS8600 Switch Cluster Campus Core ERS5500 UC Client Converged SMC Hard Clients NSNA SMLT WLAN Controller VPN Router ERS5500 UC Client Soft Clients SMLT NAS Mobile WLAN AP Application Servers Collaboration Servers Unified Messaging Architecture Identification Green = UC Components Orange = Infrastructure VPN Soft Client UC Client Road Warrior VPN Router UC Client Converged Teleworker

  28. Audio/Video Conferencing Directory Services PSTN Internet InfrastructureUnified Communications Architecture Data Center Agile Communication Servers Business Grade Telephony Edge ERS8600 Switch Cluster Campus Core ERS5500 UC Client Converged SMC Hard Clients NSNA SMLT WLAN Controller VPN Router ERS5500 UC Client Soft Clients SMLT NAS Mobile WLAN AP Application Servers Collaboration Servers Unified Messaging Architecture Identification Green = UC Components Orange = Infrastructure VPN Soft Client UC Client Road Warrior VPN Router UC Client Converged Teleworker

  29. VPN Appliances • Provides secure access to network services required for road warriors as well as home workers • VPN Router or VPN Gateway located at Main site • VPN Router or VPN client at remote end • SSL connection from Remote END to VPN Gateway

  30. Audio/Video Conferencing Directory Services PSTN Internet InfrastructureUnified Communications Architecture Data Center Agile Communication Servers Business Grade Telephony Edge ERS8600 Switch Cluster Campus Core ERS5500 UC Client Converged SMC Hard Clients NSNA SMLT WLAN Controller VPN Router ERS5500 UC Client Soft Clients SMLT NAS Mobile WLAN AP Application Servers Collaboration Servers Unified Messaging Architecture Identification Green = UC Components Orange = Infrastructure VPN Soft Client UC Client Road Warrior VPN Router UC Client Converged Teleworker

  31. ERS 8600 ERS 5500 ERS 4500 ERS 2500 LAN/WAN and Wireless • Core • Switch Clustering (SMLT) for server link and nodal resiliency • NAS offers load balancing for server clusters • Edge • ERS resilient stacking mechanisms • Switch Clustering (SMLT) support for wiring closet uplinks • WAN • Redundant WAN links supported on Secure/VPN Routers • Mobility • Enterprise-grade, resilient Wireless LAN 2300-series AP’s deployed • 2300-series Wireless Security Switch located in data center • 2200 or 6100 series handsets and 2245 required for VoWLAN services • Potentially 2246 for applications such as nurse call – vertical dependent • Nortel 2050 mobile voice client (2050mvc) for PDAs etc. • MCC 3100 for road warriors – dual mode / single mode options

  32. Open Partner • Developer Partner Key Takeaway #1 Partnerships and Alliances are Imperative Nortel Unified Communications Ecosystem Together to Deliver the BEST UC Solution

  33. Converge Mobilize • Convergence Ready Infrastructure • Unparalleled Resiliency Architecture • Switch Clustering (SMLT / RSMLT) • Existing 802.11 a/b/g portfolio • Next Generation 802.11n • Unwired Enterprise Extend • NEW -- SR 4134 - true converged branch with Microsoft integration • 3rd party validation for price/perf. Accelerate Manage & Secure • Application Accelerator • Application Switch • Optimized for MFST & IBM • NSNA/MSFT integration, NAC/NAP NSF NSNA switch VPN Solutions Key Takeaway #2 Business Optimized Networking The Infrastructure for Unified Communications

  34. Leading Voice Platforms Business Optimized Networks RichApplications Technology Leadership Microsoft IBM Partnerships DeveloperPartners Services Key Takeaway #3 Nortel Can Provide the Full Solution • Voice - a cornerstone of Unified Communications • BON – superior performance, security and QoE • Applications – enriching the experience and improving customer responsiveness • Technology Leadership – Enterprise to Carrier, wireless to wireline, applications to infrastructure • Partnerships – tight integration, trusted customer focus • Services – accelerate and customize deployment

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