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Breakout Session # 1003 Joan F. S. Wysoske, CPCP, Fellow Director, Provider Relations,

Investing in Human Capital - Separating the Bulls from the Bears. Breakout Session # 1003 Joan F. S. Wysoske, CPCP, Fellow Director, Provider Relations, Medical Services Company April 10, 2006 2:45 to 3:45. Learning Objectives. Preparing for future career needs

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Breakout Session # 1003 Joan F. S. Wysoske, CPCP, Fellow Director, Provider Relations,

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  1. Investing in Human Capital - Separating the Bulls from the Bears Breakout Session # 1003 Joan F. S. Wysoske, CPCP, Fellow Director, Provider Relations, Medical Services Company April 10, 2006 2:45 to 3:45 NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  2. Learning Objectives • Preparing for future career needs • The Return of Investment in Human Capital • How to build careers by learning the other person’s job. NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  3. Separate the Bulls from the Bears • A Bull market is positive, because a bull attacks upward. • Bears attack with a downward motion, so a bear market is more negative. NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  4. Four Factors of Production • Land • Labor • Capital • Enterprise • risk taking • Entrepreneurship • Management NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  5. Investing In Human Capital • Education • Each year adds 10% to potential career earnings • Economic Growth • As important as investment in physical capital NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  6. Skills Gap Analysis • Where are the gaps • What do I need • Time Line for acquiring • Document • Include what wasn’t clear before • Update resume as appropriate NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  7. Gap Analysis • What do I want to be doing in five years? • What would help me get there? • What is stopping me? • What do I want to be doing five years after that? And after that? • What would help me get there? • What is stopping me? NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  8. How to close the gap • you have to know where you want to be ·  you have to know where you are ·you have to plan a path that will take you there ·you must begin the journey ·you must re-evaluate and make adjustments ·you must enjoy yourself along the way NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  9. www.opm.gov/hr/employ/assessments/skills/asp • Office of Personnel Management Website • Workforce planning and Development Purposes • Career Road Maps NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  10. Economic Growth • Costs of Education • Financial costs • Opportunity costs • External benefits of education • To the company • To society as a whole NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  11. Brain Drain • World Wide • Country wide • Company wide NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  12. Learn the Other Person’s Job • Cross Training • Special Projects • Temporary assignments NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  13. Understudies and back ups • What happens if you are hit by a beer truck on the way home? NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  14. Benefits of Cross Training • Try out a job • Better understanding of what others do • Better understanding of handoffs and interfaces. NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  15. Are you a Bull or a Bear? • A Bull market is positive. • Investment in Human Capital is important. • Look Around. NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

  16. Contact • Joan Wysoske, CPCM, Fellow • Director of Provider Relations and Contract Administration • Medical Services Company • jwysoske@medservco.com • 904-254-6659 NCMA World Congress 2006 : Achieving High Performance in Global Business: Leadership, Outsourcing, & Risk Management

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