1 / 11

Break-Fix

Break-Fix. A fun game for all ages. Characters welcome. No experience needed. Alan Federman, August, 2006. This Summer I worked at Yahoo!. Mission College Campus MC-II. I kept my desk neat. Clusters, from 200 unknowns to 10, in 4 weeks. But seriously, Break-Fix. Break-Fix. Clusters.

ownah
Download Presentation

Break-Fix

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Break-Fix A fun game for all ages. Characters welcome. No experience needed. Alan Federman, August, 2006

  2. This Summer I worked at Yahoo!

  3. Mission College Campus MC-II

  4. I kept my desk neat.

  5. Clusters, from 200 unknowns to 10, in 4 weeks. But seriously, Break-Fix

  6. Break-Fix Clusters In 4 weeks UNKNOWNS went from 200 to 10, > 90% reduction.

  7. Break-Fix Marshallers Because these hosts try to fix themselves, about 20-30 are always in jump- burn in, so it is impossible to go under 20.

  8. Break-Fixtaged UNKNOWNS es535 | es535008 | -- NONE -- | | UNKNOWN | 10 days es535 | es535023 | 1-23472240 | | new | 63 days es535 | es535073 | -- NONE -- | | UNKNOWN | 10 days es535 | es535079 | 1-23472301 | | new | 63 days es535 | es535097 | 1-23472200 | | open | 63 days es535 | es535102 | -- NONE -- | | UNKNOWN | 4 days es535 | es535106 | -- NONE -- | | UNKNOWN | 10 days es535 | es535171 | 1-23897883 | | open | 62 days Since Jim added an age variable to UNKNOWNs, it is possible to prioritize unassigned tickets. Often a large number of ‘old’ tickets means a opsdb or other higher level problem like mis-programmed console-controller.

  9. Break-Fixaged UNKNOWNS Marshallers Clusters

  10. We shifted our load to site ops.

  11. Break-Fix Whac-A-Node – suitable for all Linux skill levels .

More Related