SugarCRM Artificial Intelligence and Use in Business Development

1. SugarCRM Artificial Intelligence and Use in Business Development Outrights Systems Store CRM Artificial Intelligence is simply making a crm-controlled robot which think intelligently. This robot is nothing but some programs or software. Idea behind CRM Artificial Intelligence or AI is to study how human brain thinks, and how humans learn, decide, and work inside the CRM, and then one the basis of this study, developing SugarCRM Office 365 Integrations software and systems. The main goal of CRM AI is to add some intelligent features which have intelligent behavior, learn, demonstrate, explain, and advice to CRM users. Apart from this make SugarCRM Development system which can understand, think, learn and behave like humans. It has been started in 2018 widely and as growing it looks 2019 would be year of CRM AI. Apart from CRM if we look around us today’s artificial intelligence is mostly visible many where in various products like Apple’s Siri, Amazon’s Alexa, Google’s and many more. Like this we can say that 2019 would be year of artificial intelligence. If we talk about business then today’s an employee who use a SuiteCRM Development system in company is not only like to access just basic contact information of a sales lead, but also all his/her social media profiles, job history, and detailed statistics about every interaction that lead has had with his or her company. There are lot of information which need to process and sales person look all of those and make an intelligent decision for best utilization of the data. This can be very tough. Analysis on the

2. data can be another expectation from Sales persons. This is where AI comes and CRM gives some useful things e.g. ❖Prediction on leads ❖Lead Analysis ❖Forecasting ❖Recommendation Like this with the help of AI, now a salesperson can make informed decision based on analysis of CRM and suggestions and recommendation without spend lot of time in study about lead. Some of the popular names in CRM e.g. Salesforce, Sugarcrm Developer, Zoho, Microsoft provide AI in their platforms. Salesforce's AI tool is known as Einstein which make decisions faster, make employees more productive, and make customers happier using AI-powered predictions and recommendations. SugarCRM also launched an AI product recently know as Hint which helps user spend less time on research and maintenance. Zoho comes with a conversational AI assistant known as Zia which is similar to assistants build in smartphones.