“Leaders Guide to Radical Management” for DevOps Book Club Kick-off Meeting

1. January 28, 2014 “Leaders Guide to Radical Management” for DevOpsBook Club Kick-off Meeting

2. Today’s Session: Week 1 – Kickoff Meeting • Background reading – The Leader’s Guide to Radical Management • Introduction • Chapter 1: Management Today • Chapter 2: A Brief History of Management • Chapter 3: What Radical Management Means • Additional articles: • The Five Big Surprises of Radical Management • Don't Diss the Paradigm Shift in Management • The Golden Age of Management • Special overview presentation: Steve Denning • 15 minutes of presentation • Discussion • 15 minutes of presentation • Discussion

3. The DevOps Community: Two Parts DevOps Site • developerWorks site • High-quality content • Articles, tutorials, white papers • Links to community, social JOIN HERE DevOps Community • Connections Community; Highly Collaborative • Content is “work in progress” • Work groups – issues – tangible outcomes • Discussion groups, book clubs

4. Announcements • Leadership and Management • Steve Denning and the Leader’s Guide to Radical Management for DevOps will continue as a weekly book club event. • Continuous Delivery • Gene Kim will be presenting to the DevOps Community – in planning • Karen Rosengren, Monica Luke - in the early stages of planning discussions around “Continuous Testing Pipeline” • DevOps in the Enterprise Survey • Survey is in development. We will be looking for reviewers soon. • Diffusion Theory (Transformation topic) • David Leigh is interested in leading a discussion around Diffusion Theory • Innovate 2014 Submissions due Feb 7 • Agile and DevOps Topics, submit proposal • Backlog is being brought online.

5. DevOps Community Leadership Team – Servant Leadership Link to bios; Links to DCLT team meeting notes Meetings are OPEN to everyone in the DevOps Community • Erik Schumann • Sargam Singh • Roger Tucker • JacoViljoen • Scott Will • Ming ZhiXie • Julian Holmes • Jay Johnson • Mark Lines • Iain McKenna • Dipesh Pala • FarizSaracevic • Elizabeth Woodward • Scott Ambler • Michael Azoff • Jennifer Fawcett • Rainer Grau • Gary Hathaway • Carson Holmes

6. Acceleratesoftware delivery – for faster time to value Balance speed, cost, quality and risk – for increased capacity to innovate Reduce time to customer feedback – for improved customer experience Why is a management track so important? We explore DevOps as an enterprise capability for continuous software delivery that enables clients to seize market opportunities and reduce time to customer feedback

7. Scary thoughts for your DevOps transformation • Management support is often identified as the greatest blocker to embracing agility and DevOps today: • 49% have given up hope of implementing DevOps (according to the 2013 Puppet Labs survey) due to lack of buy-in. • 41% cite resistance to change as the leading barrier to further agile adoption and 31% cite management support as a barrier (according to a VersionOne survey). • 33% of organizations believe their greatest challenge is management support according to an IBM global survey.

8. Steve Denning and The Leaders Guide to Radical Management Recognized as HBR Top 200 Business Thought Leader Best-selling author Forbes contributor

9. Management Transformation

10. 20th Century 21st Century Principles of traditional management Principles of radical management Goal Goal Profitably delighting customers Role Role Communications Communications From command to conversations From controller to enabler From value to values From bureaucracy to Agile, Scrum, Kanban Values Coordination Values Coordination

11. Summary • We are sending out a very short survey on this session and really would like to get your input and feedback • Please join the DevOps Community • See you next time! • Week 2 – From shareholder value to customer delightFebruary 4, 2014  • 12:00-1:00 p.m. EST (GMT-5) • 9-10:00 p.m. EST (GMT-5)