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Minding Your Manners and Playing It Safe: Tips for Searching the Web John Hubbard Electronic Resources Librarian UWM Libraries September 21, 2002 Class Overview Introduction to the Internet E-Mail etiquette – dos and don’ts Surfing safely – searching, browsing, and shopping

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Minding Your Manners and Playing It Safe: Tips for Searching the Web

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Minding your manners and playing it safe tips for searching the web l.jpg

Minding Your Manners and Playing It Safe: Tips for Searching the Web

John Hubbard

Electronic Resources Librarian

UWM Libraries

September 21, 2002


Class overview l.jpg

Class Overview

  • Introduction to the Internet

  • E-Mail etiquette – dos and don’ts

  • Surfing safely – searching, browsing, and shopping

  • How to protect yourself from criminals


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What is the Internet?

  • The Internet is a global connection of computers through telephone wires, cables hubs and other connections. The Internet includes the World Wide Web and Electronic Mail

  • The Internet has existed for a long time, but has experienced recent rapid exponential growth


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All about E-Mail

  • Programs (Clients) send messages

  • File formats for sending mail

  • File attachments – don’t run viruses

  • Warnings and hoaxes – think before you forward

  • And everyone’s favorite…


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Dealing with Spam

  • NEVER respond to unsolicited commercial e-mail

  • Consider complaining to the proper ISP

  • However, many spammers exploit “open relays” (mail servers on the Internet, often in Asia, allowing the sending of email by anyone, to anyone) and are essentially untouchable.


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Example of an E-Mail Virus


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Surfing the Web

  • Searching and browsing – how a Web browser works

  • E-Commerce, SSL, Credit Cards

  • Spyware, popups, and viruses

  • Monitoring at work

  • Cookies!


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Example of a Spyware Program


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How a Cookie Works


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Protect Yourself

  • Password management

  • Buy at secure sites only (https)

  • Be secure, but not paranoid (the only 100% safe computer is the one turned off) - Absolute anonymity isn't practical, in real life or on the web.


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For More Information

  • Read more about the Internet at http://www.zakon.org/robert/internet/timeline/ and http://www.microsoft.com/insider/guide/

  • Spam resources at http://spam.abuse.net/ and http://spamcop.net/

  • Netiquette: http://dmoz.org/Computers/Internet/Etiquette/

  • Cookies: http://www.cookiecentral.com/faq/

  • Campaign sites: http://www.epic.org/ and http://www.eff.org/


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