Decision Making Process - PowerPoint PPT Presentation

Decision making process l.jpg
Download
1 / 8

Decision Making Process Session 2: January, 24, 2006 Decision Making at the Top Process Evaluation Process Design Process Leadership Process Fairness Process Improvement Process Evaluation Managers should systematically evaluate DM processes. Key Evaluation Criteria:

I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.

Download Presentation

Decision Making Process

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Decision making process l.jpg

Decision Making Process

Session 2: January, 24, 2006


Decision making at the top l.jpg

Decision Making at the Top

  • Process Evaluation

  • Process Design

  • Process Leadership

  • Process Fairness

  • Process Improvement


Process evaluation l.jpg

Process Evaluation

  • Managers should systematically evaluate DM processes.

  • Key Evaluation Criteria:

    • Multiple alternative generation

    • Fact-based problem solving

    • Cognitive conflict

    • Affective conflict

    • Advocacy

    • Clarity of norms and goals

    • Behind-the-scenes coalition formation


Process design and leadership l.jpg

Process Design and Leadership

  • Leadership approach and DM process design interact with each other.

  • Key questions regarding DM process

    • How does use of subgroups and one-on-one meetings affect managerial behavior?

    • What mechanisms affect the emergence of different forms of conflict and political behavior?

    • What methods are used to choose among competing alternatives?


Process leadership l.jpg

Process Leadership

  • Effective general managers play multiple roles in the DM process

  • The GM wears “Two Hats”:

    A time to be a member of the team, to argue, to test ideas, to have people push, to get into the rough and tumble of work…and wear the “cowboy hat”

    A time to make the decision, and a time to wear a “bowler”.

  • Good leaders know when to pivot.


Dm process fairness l.jpg

DM Process Fairness

  • Individuals value the fairness of the DM process as much as they care about the outcome of that process.

  • Three components of fairness:

    • Engagement

    • Explanation

    • Expectation of Clarity


Dm process improvement l.jpg

DM Process Improvement

  • GMs must often make concurrent changes in four areas to improve the quality of DM processes.

Group Structure

Process Design

Quality of DM Process

Team Leadership

Behavioral Norms


Slide8 l.jpg

Ultimately, effective decision-making processes are characterized by:

“Diversity in counsel, unity in command”

- Cyrus the Great


  • Login