Decision Making Process Session 2: January, 24, 2006 Decision Making at the Top Process Evaluation Process Design Process Leadership Process Fairness Process Improvement Process Evaluation Managers should systematically evaluate DM processes. Key Evaluation Criteria:
Session 2: January, 24, 2006
A time to be a member of the team, to argue, to test ideas, to have people push, to get into the rough and tumble of work…and wear the “cowboy hat”
A time to make the decision, and a time to wear a “bowler”.
Quality of DM Process
Ultimately, effective decision-making processes are characterized by:
“Diversity in counsel, unity in command”
- Cyrus the Great