Kaizen, Total Quality Management, Six Sigma, ISO9000… how do different QA models compare?. Clare Whittle. What is Quality?. What is Quality?. Customer Satisfaction A perceptual, conditional & somewhat subjective attribute & may be understood differently by different people. ...
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Kaizen, Total Quality Management, Six Sigma, ISO9000… how do different QA models compare?
that employees had to cover to carry
out their work – 57 miles per day in total).