Development and implementation of it in the work of courts
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Development and implementation of IT in the work of courts. Objective Courts should have well-functioning business support that enables effective work and contributes to high quality. Strategy Provide user-friendly and effective technical assistance (judicial and administrative)

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Development and implementation of IT in the work of courts

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Development and implementation of IT in the work of courts


Objective

Courts should have well-functioning business support that enables effective work and contributes to high quality

Strategy

Provide user-friendly and effective technical assistance (judicial and administrative)

Manage and develop support

Promote the use

Ensure that systems are secure

Operational Support-priority development area


A case and task management system for all courts

It should be used for

Registration of case

Distribution of cases

Document production – (Word) templates

Booking of meeting / facilities / equipment - calendar function

Produce documents

Statistics collection

Integration between agencies

Recording of audio and video

A computerized system


Any computerized system

  • Support all employees in the court

    • Judges

    • Law clerks

    • Secretaries

    • Ushers

    • Telephone operators

    • Receptionists

    • Administrators, etc


It should support both current and future ways of working (”don’t add asphalt to the path”)

The development should begin with a general description of the courts' work processes (representatives from all types of court

Methods in the development of a computerized system

  • Try to generalize and relate to all types of court


Methods ….

  • Select a number of pilot courts for the various processes

  • Seminars and workshops with mixed categories of staff

  • Development in stages

  • Deployment in stages


Management of Vera

  • Ways of receiving change proposals

  • Coordination in the respective court

  • Proposals sent to the ….

  • Proposals should be recorded in the intranet - visible to all users

  • Users can follow what happens to the proposals

  • A way of prioritizing (reference group)


How to see to that the system is used in every court in the most efficient way?

  • As part of introducing the project

  • Follow-up visits

  • Lessons-learned workshops

  • Consulting

    • Meetings with all court presidents

    • Offer of routine and skills inventories

    • Seminars for various groups of users

    • Recurrent training for local teachers and systems administrators


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