Functional Area Report. Ozarks Technical Community College’s Academic Advising . Michelle Ciesielski, Chelsea Clark, Whitley Denson, Zachery Holder, David Lind, Riley O’Dell, & Johna Walsh. Functional Area. Academic advising at Ozarks Technical Community College (OTC)
Functional Area Report
Ozarks Technical Community College’s Academic Advising
Michelle Ciesielski, Chelsea Clark, Whitley Denson, Zachery Holder,
David Lind, Riley O’Dell, & Johna Walsh
The first challenge to OTC by the HLC was to have a better understanding and implementation of the Student Academic Achievement Assessment Plan by faculty and staff.
The second was to examine the college’s retention rates of its technical programs to determine their viability (Hidgen, 2011).
To meet the challenges OTC implemented a four-part student assessment to assist student placement, academic achievement, degree completion, and workplace success after graduation
(a) provide guidance
(b) encourage and make referrals to resources to empower students to meet their own goals
(c) listen carefully
(d) maintain confidentiality
(e) provide students’ strategies and options
(f)monitor students’ progress
(g) be accessible by appointment as needed
Welcomes new and transfer students to the college. Our professional advisors will assist you in making informed course decisions as you begin or continue your college career at OTC. In collaboration with faculty and staff, we will help you develop an educational plan that meets your personal goals. So, whether you are a new student or a transfer student, the Academic Advising staff is here to help you get started at Ozarks Technical Community College. (OTC Academic Advising, 2012)
1. Provide exceptional customer service by delivering services in a respectful, courteous and professional manner, exceeding expectations at all times.
2. Create a strong foundational skill set for incoming students.
3. Disseminate accurate and timely information concerning OTC, its resources, the transfer process, educational and career planning in a variety of formats to all constituents.
4. Administer entrance and exit assessment services in a variety of formats and disseminate assessment result interpretive data (collected from ACT) to appropriate college constituents.
5. Conduct advising training to faculty and staff.
6. Serve as a central referral and information access point for the entire campus community.
7. Provide the most innovative/cutting edge services possible.
8. Evaluate services regularly through a variety of means (G. Luke, personal communication, November 26 2012).
(G. Luke, Personal Communication, November 26, 2012).
Through our interviews, literature reviews, and materials from OTC, the functional area of academic advising is better understood. The history of the institution, operational procedures, vision and goals, all play a role in academic advising. The values student affairs as a profession compliments OTC’s academic advising. With collaboration, assessment, technology, and student development, academic advising can continue to grow in new ways at OTC.
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