Nuts & Bolts II of Effective Fire Service Leadership

1. Nuts & Bolts II of Effective Fire Service Leadership Kevin Richardson, Fire Chief Coppell, TX krichardson@coppelltx.gov

2. Rules of Engagement….. • Open minded

3. Rules of Engagement….. • Open minded • Listen/Adjust/ Modify/Think

4. Rules of Engagement….. • Open minded • Listen/Adjust/ Modify/Think • Develop improvements

5. What is Leadership?

6. The Most Trusted Brand • Appreciate History

7. The Most Trusted Brand • Appreciate History • Customer Service

8. The Most Trusted Brand • Appreciate History • Customer Service • Community Spirit

9. The Most Trusted Brand • Appreciate History • Customer Service • Community Spirit • Celebrate Successes

10. Robert Katz, Model: Balance

11. Robert Katz, Model: Balance

12. Technical Skills…. • Every day is game day

13. Technical Skills…. • Every day is game day • Everybody needs a coach

14. Technical Skills…. • Every day is game day • Everybody needs a coach • Networking is a must

15. Technical Skills…. • Every day is game day • Everybody needs a coach • Networking is a must • Balance: Education/Experience

16. Technical Skills…. • Every day is game day • Everybody needs a coach • Networking is a must • Balance: Education/Experience • “Just Because” isn't good enough anymore

17. Robert Katz, Model: Balance

18. Conceptual Skills….. • Organizational Awareness

19. Conceptual Skills….. • Organizational Awareness • Community Awareness

20. Conceptual Skills….. • Organizational Awareness • Community Awareness • Local, State, Federal

21. Conceptual Skills….. • Organizational Awareness • Community Awareness • Local, State, Federal • Innovation

22. Conceptual Skills….. • Organizational Awareness • Community Awareness • Local, State, Federal • Innovation • Think Big Picture

23. Robert Katz, Model: Balance

24. Human/People Skills….. • Get Great People

25. Human/People Skills….. • Get Great People • Promote Camaraderie

26. Human/People Skills….. • Get Great People • Promote Camaraderie • Communicate!

27. Human/People Skills….. • Get Great People • Promote Camaraderie • Communicate • Foundation: Honesty, Integrity, Caring

28. Human/People Skills….. • Get Great People • Promote Camaraderie • Communicate • Foundation: Honesty, Integrity, Caring • Stay plugged in

29. Human/People Skills….. • Get Great People • Promote Camaraderie • Communicate • Foundation: Honesty, Integrity, Caring • Stay plugged in • Avoid Silos

30. Build a Team….. • Develop Trust

31. Build a Team….. • Develop Trust • Deal with Conflict

32. Build a Team….. • Develop Trust • Deal with Conflict • Have Commitment

33. Build a Team….. • Develop Trust • Deal with Conflict • Have Commitment • Be Accountable

34. Build a Team….. • Develop Trust • Deal with Conflict • Have Commitment • Be Accountable • Details Matter

35. Develop your Leadership Style • Gotta have passion!

36. Develop your Leadership Style • Gotta have passion • Get out of the office

37. Develop your Leadership Style • Gotta have passion • Get out of the office • Empowerment

38. Develop your Leadership Style • Gotta have passion • Get out of the office • Empowerment • Build a strong bench

39. Develop your Leadership Style • Gotta have passion • Get out of the office • Empowerment • Build a strong bench • Step out of your comfort zone

40. Develop your Leadership Style • Gotta have passion • Get out of the office • Empowerment • Build a strong bench • Step out of your comfort zone • Set examples

41. Random Thoughts… • Keep it simple

42. Random Thoughts… • Keep it simple • Stop talking and start doing!

43. Random Thoughts… • Keep it simple • Stop talking and start doing! • What is your legacy?

44. Random Thoughts… • Keep it simple • Stop talking and start doing! • What is your legacy? • Have FUN!

45. See You at the Big One! Kevin Richardson, Fire Chief Coppell Fire Department 972.304.3512 krichardson@coppelltx.gov