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Mateusz Czernikiewicz Adam Whitaker Natallia Dziatsel Susan Krause Matt Baker. Internet Tools and Business. Ease of use Problems with the site. Home Depot Website. Corporate Sponsored Homedepotrents.com Homedepotfoundation.com Homedepotimproverclub.com Homedepotmoving.com

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internet tools and business

Mateusz Czernikiewicz

  • Adam Whitaker
  • NatalliaDziatsel
  • Susan Krause
  • Matt Baker
Internet Tools and Business
home depot website

Ease of use

  • Problems with the site
Home Depot Website
other home depot websites

Corporate Sponsored

    • Homedepotrents.com
    • Homedepotfoundation.com
    • Homedepotimproverclub.com
    • Homedepotmoving.com
    • Homedepotgardenclub.com
  • Non-corporate Sponsored
    • Sprawl-busters.com/hometown
    • Homedepotsucks.com
Other Home Depot Websites
home depot website1

Launched on August 4, 1992

    • Ranking
    • Audience
    • Websites linking to Home Depot
Home Depot Website
hd blog social networks

Orangeblooded.net

  • Social Networks
    • Facebook
    • Twitter
    • Youtube Channel
HD Blog & Social Networks
website

4th largest retailer in US

  • Website started in 1999
    • Shopping abilities
    • Wedding registry
    • Pharmacy center
    • Photo center
Website
website continued

Pleasing to the eye

  • Can view current ad or download coupons
  • Daily website only deals
  • “Where to follow us” section for Facebook, Twitter, YouTube, and Target Mobile
Website continued
blogging

Two independent blogging sites

  • Slave to Target
    • 3 million followers
    • Also titled “red cart romance”

Target Addict

    • Newsworthy events & consumer alerts
    • Fashion & beauty tips
Blogging
social networking

Variety of Facebook pages

  • Company sponsored page has 800,000 fans
  • Similar features to website
  • Solid community service involvement
  • Valentine’s Day contest for $1 million donation
Social Networking
twitter linkedin

9000 twits

  • Updates on trends, contests, and recent charitable contributions
  • Linkedin
    • Career opportunities
    • Key stats, such as employee data and company financials
    • Culture & goals as a retailer
Twitter & Linkedin
youtube target mobile

Good buzz advertising

  • Promotes ad campaigns, fashion tips, and new and upcoming products
  • Target Mobile sends coupon and current promotion texts
YouTube & Target Mobile
bestbuy com

Virtual storefront

  • Central resource
  • Easy to use
  • Information:
    • Price (sales, deals)
    • Specs
    • Shipping
    • Reviews
  • Functions:
    • Order and pay
    • Comparison shop
    • Manage RewardZone
    • Apply for a job
    • Store locator
    • Online community forum
BestBuy.com
best buy and blogs

No sponsored blogs

  • Aggressive in protecting its image
    • ImprovEverywhere.com and LaughingSquid.com
  • Mainly single posts here and there
  • "Best Buy" vs. Consumer Protection Blog
    • http://bestbuybadbuyboycott.blogspot.com/
    • Anti-Best Buy Blog
    • Created after Best Buy lost a woman’s laptop
    • Public relations nightmare
Best Buy and Blogs
best buy idea blog http blog bestbuyideax com

Idea X

  • Addresses customer ideas
  • Services and products
  • Family-friendly
  • Easy to use
Best Buy Idea Blog( http://blog.bestbuyideax.com/)
geek squad intelligence

Tech services side

  • Technology issues
  • Geek Squad Updates
  • Family-friendly
Geek Squad Intelligence
best buy and social networking

Best Buy is deeply involved in social networking

    • Facebook
    • Twitter (“Twelp”-force)
    • YouTube
    • Community forums (http://forums.bestbuy.com)
    • Internal social network
Best Buy and Social Networking
blue shirt nation

Internal social network

    • Communication tool
    • Employee feedback
    • Ideas
    • Lower boundaries
Blue Shirt Nation
best buy conclusion

Best Buy is well established on the internet

  • Makes good use of various social technologies to promote itself
  • Knows how to use these platforms to get feedback to help service the customers better.
Best Buy Conclusion
website1

Company founded in 1962

  • Largest public corporation by revenue
  • Largest private employer and grocer in US
  • Walmart.com launched in 1996 with no online purchase capability
  • Relaunched in 2000 as a joint venture
  • Fully acquired by Walmart in 2003
  • Leading online shopping destinations
Website
vision of walmart com

To be the most visited and valued online retail site by making it easier for customers to shop Walmart, both online and in stores

Vision of walmart.com
average walmart com customer

Female

  • Over 43 years old
  • Have children
  • Some college education
  • Browse site from home
Average Walmart.com customer
walmart com customer benefits

Best Value

  • Large Assortment
  • Fast Delivery
  • Easy Experience
  • Compelling Content
Walmart.com customer benefits
social network use

Facebook

  • Twitter
  • LinkedIn
  • Mobile Application
  • RSS Feeds
Social Network Use
twitter

13 Twitter Accounts

  • Total number of followers less than 50,000
Twitter
facebook

Walmart-666,139 fans

  • Walmart Beauty-919 fans
  • Walmart Soundcheck-1,465 fans
Facebook
linkedin

Walmart Group

  • Walmart Supplier Network members
LinkedIn
mobile application

Search for all Walmart products

  • Test different size TVs for your room using your camera
  • Bookmark your favorite products
  • Share products using Facebook & email
  • Quickly find a local Walmart store
  • Navigate to the Walmart.com full site to buy products
Mobile Application
rss feeds

Really Simple Syndication

    • Allows us to publish new information and updates that will be picked up by customers who subscribe to our RSS feeds
RSS Feeds
summary

Our retailers have made extensive use of internet business tools

  • There is room for expansion and improvement
  • Internet is now and will continue to be a major tool to promote business and communicate with customers
Summary
conclusion

Internet tools will play a crucial part in the futures of nearly every company in existence today

  • Key component of sales, customer communication, and public relations
  • Will only continue to grow and become a larger part of the business landscape
Conclusion
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