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CLEC Care Customer Education Package PowerPoint PPT Presentation


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CLEC Care Customer Education Package. Daily Usage Files (DUF). © 2004 BellSouth Telecommunications, Inc. All BellSouth marks contained herein are owned by BellSouth Intellectual Property Corporation. Purpose. To provide CLEC customers: an understanding of Daily Usage Files (DUF)

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CLEC Care Customer Education Package

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CLEC Care

Customer Education

Package

Daily Usage Files

(DUF)

© 2004 BellSouth Telecommunications, Inc. All BellSouth marks contained herein are owned by BellSouth Intellectual Property Corporation


Purpose

  • To provide CLEC customers:

    • an understanding of Daily Usage Files (DUF)

    • the features and benefits of each file type

    • the data transmission delivery methods available

    • additional website references


Intent

• This package is designed for CLEC’s that offer Resale Services, Unbundled Network Element Platform (UNE-P) Services, and/or Wholesale Local Platform Services to the end user customer market place.


Understanding the Daily Usage Files (DUF)

Three Types of Daily Usage Files (DUF)

  • Access Daily Usage Files (ADUF) contains originating and terminating access carrier messages (including ICO, Wireless, Facility Based and IXC messages) associated with Unbundled Network Elements (UNE) switch ports

  • Optional Daily Usage Files (ODUF) contains end user billing records which can be used by the CLEC to bill its end users for directory assistance charges, vertical features (such as *69) and local usage for usage sensitive calling plans. NOTE: For Resale customer’s, flat rate local calls are omitted from this file.

  • Enhanced Optional Daily Usage Files (EODUF) provides the flat rated local calls originating from resold Flat Rate Business and Residential lines. NOTE: EODUF is only available for those CLECs who purchase ODUF.


Features and Benefits of ADUF

ADUF provides the CLEC call detail on:

  • their end user’s originating and terminating calls carried by an Interexchange Carrier (IXC)

  • calls to their end users from other service providers such as: ICO, wireless and facility-based end users.

    This information will enable the CLEC to charge other providers (i.e., IXCs, Wireless providers, and facility-based CLECs) for messages carried on their network for their end user customer. NOTE: This holds true if an interconnection agreement exists between the CLEC and the other providers.


Features and Benefits of ODUF

ODUF provides the CLEC with:

  • Daily access to end user’s local billing data

  • Call data that the CLEC may use for marketing analysis

  • Call data to assist with fraud prevention. Daily access to end user’s data gives the CLEC the opportunity to review large volumes of usage data associated with a particular end user. It also provides an opportunity to establish specific end user limits on toll charges.


Features and Benefits of EODUF Files

EODUF provides the Resale CLEC with:

Usage based products and helps the CLEC distinguish between the prepaid market and the flat rate market.

  • Data that will be provided to CLEC:

    • Date of Call

    • From Telephone Number

    • Connect Time

    • Conversation Time

    • Method of Recording – indicates whether customer-dialed or operator assisted

    • From Revenue Accounting Office (RAO) – identifies the end office responsible for billing the message

    • Rate Class – Identifies the field of the tariff used for rating the message (person, station, customer-dialed or operator handled)

    • Message Type – identifies the billing arrangement applicable to the transaction (sent-paid or collect)

    • Billing Indicators – Indicates whether the record is billable or not

    • Bill to Number – Indicates to whom the calls will be billed


Methods of Data Transmission

  • File Transmission Methods for ADUF include:

    • CONNECT:Direct

      • LAN-to-LAN

      • Dial-up

    • Secure FTP Mailbox

  • File Transmission Methods for ODUF and EODUF include:

    • Magnetic Tape – 3480 series cartridge

    • CONNECT:Direct

      • LAN-to-LAN

      • Dial-up

    • Secure FTP Mailbox

      NOTE: The CLEC must initiate a request with their Local Contract Manager to subscribe to one or all of the Daily Usage Files in order to receive them.


Rates

  • There are no setup fees or non-recurring fees for this service

  • Recurring rates apply for message processing and data transmission

  • Consult your current Interconnection Agreement for the recurring rates and rate structure.


Additional References

  • DUF General Overview

    http://interconnection.bellsouth.com/guides/other_guides/pdf/chapter4/ch4sec1.pdf

  • ADUF Overview

    http://interconnection.bellsouth.com/guides/other_guides/pdf/chapter4/ch4sec2.pdf

  • ODUF Overview

    http://interconnection.bellsouth.com/guides/other_guides/pdf/chapter4/ch4sec3.pdf

  • EODUF Overview

    http://interconnection.bellsouth.com/guides/other_guides/pdf/chapter4/ch4sec4.pdf


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