The Business Case. Creating a business case for investment in Windows 7. David Downs Director Microsoft Services firstname.lastname@example.org. May 28-30 th , 2009. Introduction. How to create the business case for a desktop deployment of Windows 7
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The Business Case
Creating a business case for investment in Windows 7
David Downs DirectorMicrosoft Services
May 28-30th, 2009
…so, you can see it provides cool directory services, great XML support and reduces reboots.
Windows sounds just like what we need, but what does it do for the business?!
A business case is a financial argument to people who are paid to be sceptical
Increase or protect Revenue
Reduce Cost or increase efficiency
Usually measured by CSF (Critical Success Factors) and KPI (Key performance indicators)
Note: Government – different exact metrics, but same general concept
Everything in a business case must relate directly to proving one (or more) of these
Value = Benefit - Cost
“If you can’t measure it, you can’t prove it. If you can’t prove it, it isn’t real. If it isn’t real, why would I spend money on it?”
Desktop costs go beyond hardware and software
70% of desktop TCO is labor-related
Desktop TCO ($4600 - $5000/year)
Cost of hardware and software
Cost of IT labor and administration
Cost of self support and downtime
Source: Leading analyst firm, December 2005
Note: Excludes server and network costs for centrally managed services
What is the process for creating a business case?
Sample Co Ltd
* Figures from Gartner study Quantifying the Value of Microsoft's Desktop
Optimization Pack; USD converted at 0.6
* Assumed savings compared to purchasing 3rd party VPN
Impact is expensive because the deployment schedule is crucial to the success of the project
Probability is medium because the schedule for has some built-in lag time
Impact * Probability
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