Vision and Values of mental health workforce strategy. Services should be person centred, socially inclusive and recovery orientated.Services should make a positive difference to people.Staff should be valued, have the necessary education, training and supervision to work flexibly across disciplin
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1. New ways of working to deliver person centred care Judith Watt
NIMHE/Sainsbury Centre Joint Workforce Support Unit
NIMHE National Workforce Programme
2. Vision and Values of mental health workforce strategy Services should be person centred, socially inclusive and recovery orientated.
Services should make a positive difference to people.
Staff should be valued, have the necessary education, training and supervision to work flexibly across disciplines and agencies.
Service users and carers should influence all aspects of workforce.
3. Workforce Areas
Recruitment and retention
New ways of working
Education, training and development
4. New ways of working[NWW] National steering group on NWW for consultant psychiatrists
Co-chaired by Royal College and NIMHE
Two subgroups- psychiatrist and cross boundary
Interim report august 2004
Final report august 2005
5. Key lessons and actions Clarify medical responsibilty in multi-disciplinary teams [GMC guidance]
Revise College guidance on job descriptions and norms [new joint guidance with employers]
Test out new models in practice[20+ sites in England]
6. Key lessons and actions Change one role and change all[ ‘Creating Capable Team Toolkit]
There is more shared in common that distinct between professions [ Ten Essential Shared Capabilities and papers on Distinct Contributions]
Leadership to support change and service improvement is essential both from clinicians and managers
7. Lessons from pilots NWW for psychiatrists means being a consultant in the true sense of the word
It means a focus on people with the most complex needs
It means giving up routine work that others can do[differently] e.g outpatient clinics
It means more flexibilty from all staff to break down professional boundaries
The focus needs to be on the service user experience and care pathway.
8. Education, training and Development
Staff are key to delivering person centred services.
User feedback suggests continued problems on being listened to, being respected, being influential in the care planning process.
Staff don’t always respect each other.
9. What the Ten Essential Shared Capabilities are intended to do Spell out the knowledge, skills and attitudes that are required of all staff, irrespective of experience or seniority
Focus on the person using services and their families and supporters
Address the ‘whole person’, not just presenting symptoms
Highlight the importance of values
10. 10 Essential Shared Capabilities Working in partnership
11. 10 Essential Shared Capabilities Identifying people’s needs and strengths
Providing service user centred care
Making a difference
Promoting safety and positive risk taking
Personal development and learning
12. Where next? NHSU commissioned learning materials to be tested out in 60 sites nationally to field test, including some BME services
Evaluation December 2005
Revision and comprehensive roll out first half 2006
Race Equality/Cultural Capability materials being developed to build on ESC
13. Enabling activities Liaison with professional bodies to adopt
Liaison with SHA WDD’s, HEI’s, employers
Linking with Knowledge and Skills Framework and National Occupational Standards
Development of website, financed by Skills for Health
Link with ‘Creating Capable teams toolkit