Energy Assistance Program

1. Energy Assistance Program FFY20 Annual Training Introduction & Overview

2. Energy Assistance Program FFY20 Annual Training

3. Introduction & Overview John Harvanko State EAP Director Michael Schmitz State EAP Director

4. Introduction & Overview Tracy Smetana Planner

5. Introduction & Overview Logistics • Video • Breaks & lunch • Restrooms • No 45 min checkout tomorrow • Silence cell phones

6. Introduction & Overview Topics • Introductions • Agenda for today and tomorrow • FFY19 outputs • FFY20 approach • Training Overview

7. Introduction & Overview State EAP Staff • Amanuel Asghedom • Ken Benson • Shamiere Bridgeford • Jon Brown • Doug Burns • Felicia Cullen • Natasha Fedorova • Michael Schmitz • Sandra Seemann • Tracy Smetana • Andy Smialek • Nicole Westling

8. Introduction & Overview Mary Otto Tribal Liaison

9. Minnesota Tribal Nations are sovereign entities, not political subdivisions of States or other governmental units, with the inherent authority and responsibility for self-governance. • EO 19-24 Recognizes the unique legal relationship that both the United States and Minnesota have with the Tribes. Executive Order 19-24

10. Government to Government Relations 7 Ojibwe Tribes Bois Forte Fond du Lac Grand Portage Leech Lake Mille Lacs White Earth Red Lake 4 Dakota Tribes Lower Sioux Prairie Island Shakopee Mdewakanton Upper Sioux

11. Tribal Liaison: Mary Otto Mary is an enrolled tribal member of White Earth Band of Chippewa Born and raised on the White Earth Indian Reservation, Mary has a bachelor’s degree in elementary education and a Masters degree in Tribal Administration and Governance Mary worked for the White Earth Reservation for seven years prior to her employment at Commerce as Tribal Liaison As liaison Mary is responsible for the coordination and implementation of Consultation between Tribal leaders and the Commissioner of Commerce.

12. Thank You! Mary Otto mary.otto@state.mn.us 651-358-4799

13. Introduction & Overview Other State staff • Katherine Blauvelt, Asst Commissioner Commerce • Samantha Gallagher, Office of the Attorney General • Andrew Grewell, DHS - OEO • Emily Kelnberger, Commerce • Kellye Rose, Commerce • Kyle Straiton, Office of the Attorney General • Andrew Virden, Admin - Census

14. Introduction & Overview Guests • Kevin Adams, CAPRW • Karen Baker, WI Home Energy Assistance Program • Marcy Paulson, CAPRW • Sadie Swenson, WI Home Energy Assistance Program • Christine Taylor, Iowa LIHEAP • Russ Turner, People Inc.

15. Introduction & Overview Introductions • Please stand up, tell us your name and your organization • Tell us if this is your first EAP Annual Training • Seasoned Coordinators and staff, please offer your time and knowledge

16. Introduction & Overview Day 1 Agenda • Introduction & Overview • eHEAT Next Generation • Identity & Income Verification • Application & Instructions • Local Plan & ICD & Contract • Energy Vendors • Benefit Matrix Change • Compassion Fatigue • eHEAT Enhancements • Safe at Home • Administration • Iowa & Wisconsin LIHEAP

17. Introduction & Overview Day 2 Agenda • Application Processing • SSN Policy Changes • Energy Related Repair • Crisis • Centralized Payments for ERR • EAP Data Security • Data Practices • Katherine Blauvelt • Outreach • EAP Oversight & Auditing • MN Attorney General • Census 2020

18. Introduction & Overview FFY19 outputs

19. Introduction & Overview FFY19 outputs • Total number of HHs served: 125,750 • Total number of Crisis served: 43,000 • Total number of ERR events: • 4,400 repairs • 1,200 replacements • Average repair: $385 • Averagereplacement: $4,070 • Total funding:$117M

20. Introduction & Overview Total number of HHs served: 126,000

21. Introduction & Overview Total number of HHs served: 126,000

22. Introduction & Overview Total number of HHs served: 126,000

23. 7/22/19

26. State of the Program

27. EAP SP Dashboard 3/18/19

28. Introduction & Overview FFY20 Approach • Funding may be…. • Average Primary Heat benefit of $500 • Minimum PHB $200 • Maximum PHB $1,400 • Crisis benefit of $600 • 10% EAPWX Transfer • Start up funds • ERR at least $1M • Admin • A16

29. Introduction & Overview FFY20 Policy Development • Many sources for FFY20 policy improvements • Program audits • Issues identified by SPs and Commerce in FFY19 • Policy Advisory Committee (PAC) • EACA • eHEAT Next Gen

30. Introduction & Overview FFY20 Policy Development • JAD participants were essential to develop FFY20 policies and procedures – thank you! • Mandy Braaten • Emily Casey • Pat Elizondo • Lynette Engelhardt Stott • Catherine Fair • Nora Guerra • Mary Lor • Joan Markon • Jean Pelletier • Janice Renner • Michael Spilman • Judy Steinke • Pam Wild

31. Introduction & Overview FFY20 Policy Development • JAD participants were essential to develop FFY20 policies and procedures – thank you!

32. Introduction & Overview Annual Training Intentions • Prepare for FFY20 • Enable train-the-trainer • By training on • Program and policy changes • Areas of concern • Excludes EAP 101, policy making

33. Introduction & Overview Annual Training Approach • PowerPoint presentations by topic • Q&A between – hold questions • Issue a TAD (turn-around-document) • PPTs available by topic on Commerce website • Video available soon • List of Policy Manual changes