Motivation. The reason why people want to work. Incentives Encouragement Enthusiastic Drive. Content. Motivation theory: Taylor Maslow Herzberg McGregor’s Theory X & Theory Y Mayo Non monetary motivation: Job enrichment Job enlargement Empowerment Team Working
The reason why people want to work.
Maslow argued that workers have a hierarchy of needs.
The top two are higher-order needs.
The first three are lower-order needs.
factors are split into two groups:
Herzberg’s 2-factor theory (hygiene/motivation)
The absence of hygiene factors causes de-motivation, whereas the presence of hygiene factors does not cause motivation.
The absence of motivators does not cause de-motivation, whereas the presence causes motivation.
Believe that workers
Don’t like working
Do as little work as possible
Can’t be trusted
Only interested in pay
Must be told what to do
Theory Y ManagersMcGregor’s Theory
He believed there were 2 types of managers that affected motivation