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ASB Research Project. Mel Smith. June 2011. Introduction. Drivers to the research: Changing policy context Reviewing the service and Strategy Aim and objectives Explore why some tenants reoffend (or not) What are perceptions of the tools we use

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Asb research project

ASB Research Project

Mel Smith

June 2011


Introduction
Introduction

  • Drivers to the research:

    • Changing policy context

    • Reviewing the service and Strategy

  • Aim and objectives

    • Explore why some tenants reoffend (or not)

    • What are perceptions of the tools we use

    • Explore what could stop tenants from re-offending


Research methodology
Research Methodology

  • Stage 1 – Quantative analysis

    • Tenancy Breach system

    • Category 1 and 2 breaches

    • Process mapping

  • Stage 2 – Qualitative Analysis

    • Neighbourhood Enforcement Officers

    • Legal section staff

  • Stage 3 – Qualitative analysis

    • Perpetrators






Witness and victim support
Witness and Victim Support

  • High on the Government Agenda

  • Legal section feels that court action would be more successful with witness evidence

  • Staff not comfortable as they feel they can’t guarantee safety from repercussions.

How do you persuade a woman who lives next door to a drug dealer who beats people black and blue to stand in a witness box?


From the customer
From the customer .....

  • Why?

    • The ‘friends’ as a bad influence

    • Underlying issues

  • Perception of tools?

    • NOSP – significant impact..positive and negative

    • Generally unaware of the range of tools


From the customer1
From the customer...

  • Who’s responsible?

    • No distinction between agencies: result that counts

    • Communities are responsible for their own safety

  • What might help?

    • Threat of losing their tenancy

    • Core group of people who can’t be helped

He’s done it for so long. Nothing stops him. He’s not bothered about his kids. He’s too busy enjoying his life and getting into trouble


Next steps
Next steps

  • Complete the customer interviews

  • Research report and summary early Autumn

  • Freely available from Gentoo and CIH

  • Contact:

    Melanie Smith, Gentoo

    [email protected]

    Joanne Kent Smith, CIH

    [email protected]


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