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Work Teams. Work Group: a group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility Work Team: a group whose individual efforts result in a performance that is greater than the sum of the individual inputs.
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Work Teams Work Group: a group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility Work Team: a group whose individual efforts result in a performance that is greater than the sum of the individual inputs
Comparing work groups and work teams Work groups Work teams Share information ____Goal _____Collective performance. Neutral ____________ Synergy ____ Positive Individual ______ Accountability __Ind. & Mutual Random & Varied____ Skills ____ Complementary
Types of Teams • Problem Solving teams: members share ideas or offer suggestions on how work processes and methods can be improved; although they rarely have the authority to unilaterally implement any of their suggested actions • Self managed Teams: are groups of employees who perform highly interdependent tasks and take on many of the responsibilities of their former supervisors • Cross functional teams: employees from the same hierarchical level, but from different work areas, who come together to accomplish a task • Virtual Teams: teams that use computer technology to tie together physically dispersed members in order to achieve a common goal
Managing Teams • Planning • Organizing • Leading • Controlling
