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By: Jessica Makrinos, Samantha Melanson & Julienne Reis. Agenda. Brief History Industry Overview Company Overview Global Domestic Domestic Diversity and Inclusion Philosophy Metrics Analysis Recommendations Implementation Plan Final Thoughts. Deloitte’s History. Established 1990

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By: Jessica Makrinos, Samantha Melanson & Julienne Reis


Agenda

  • Brief History

  • Industry Overview

  • Company Overview

    • Global

    • Domestic

  • Domestic Diversity and Inclusion Philosophy

  • Metrics

  • Analysis

  • Recommendations

  • Implementation Plan

  • Final Thoughts


Deloitte’s History

  • Established 1990

  • By 1990

    • 132 countries

    • Professional services

  • Deloitte

    • Deloitte Touche Tohmatsu Limited (DTTL) - Global

    • Deloitte LLP United States - Domestic


Industry Overview

  • Professional Services Industry

  • Net Worth: 391 Billion USD

  • Employs: ~1.1 Million

Competitors

  • The Big Four:

    • PricewaterhouseCoopers (PwC)

    • Ernst and Young (E&Y)

    • Klynveld Peat Marwick Goerdeler (KPMG)

    • Deloitte ToucheTohmatsu


Industry Services Areas

  • Audit and Enterprise Risk

  • Consulting

  • Financial Advisory

  • Forensic

  • Growth Enterprise

  • Human Resources

  • IFRS Reporting

  • Tax


Industry Analysis

  • Highly competitive

  • Highly profitable

  • Fast growing


Industry Revenue


DTTL Overview

  • Member Firms: 48

    • Subsidiaries: 150

  • Countries: 140

  • Professionals: 193,359

  • Private Company

  • FY 2012 revenues: $31.3 billion USD


Vision & Mission

Vision

  • To be the standard of excellence

  • Be highly respected by their community of stakeholders

  • Be the first choice of the most coveted talent

  • Be the first choice of the most sought-after clients

    Mission:

    “To deliver measurable value to our clients through a global network of diverse professionals who bring unmatched depth & breadth of expertise”


DTTL Financials


Revenue Broken Down:

BY INDUSTRY

BY FUNCTIONAL AREA

BY REGION


DTTL Professionals

Americas

84,855

Europe/

Middle East/ Africa

68,317

Asia Pacific

40,187


DTTL Gender Diversity

BY REGION

LEADERSHIP AND GOVERNANCE

BY LEVEL (GLOBAL)

NEW HIRE BY GENDER (GLOBAL)


DTTLWomenRepresentation

Global talent

Gender diversity

44%

Women as a percentage of total member firm personnel

18%

Women as a percentage of total member firm partners and directors

45%

Women as a percentage of total member firm hires

34%

Women as a percentage of total member firm managers


Deloitte LLP U.S.: Overview

  • Professionals: 56,827

  • 37 States

  • FY 2012 revenues: 13.07 Billion USD

    Subsidiaries:

  • Deloitte & Touche LLP

  • Deloitte Consulting LLP

  • Deloitte Financial Advisory Services LLP

  • Deloitte Tax LLP


Leadership Team


Deloitte LLP: Professionals


Deloitte LLP: Stakeholders

  • Key Stakeholders:

  • Clients

  • Alumni

  • Deloitte staff and their families

  • Government and regulators

  • Professional associations

  • Non-profit organizations and community organizations

  • International multi-stakeholder organizations

  • Suppliers

  • Analysts

  • Educational institutions/academia


Philosophy on Diversity & Inclusion

“Our mission is ambitious: Deloitte will be recognized as the leading professional services organization with diversity at all levels contributing a variety of perspectives to achieve our vision to be the standard of excellence”


The Case for Diversity


Commitment to Diversity & Inclusion


Business Resource Groups

  • Ability First & Allies

  • Armed Forces & Allies

  • Asian-American Alliance & Allies

  • Black Employee Network & Allies

  • GLBT Employees & Allies

  • Hispanic/Latino(a) Employee Network & Allies

  • International Business Resource Groups & Allies


Women’s Initiatives

  • Women of Ascend

  • Women of ALPFA

  • Women of NABA

  • Women in Leadership

  • Women’s Initiative (WIN)


Programs

  • Emerging Leaders Development Program

  • Think Tank

  • Leadership Development Program

  • Imagine Mentoring

  • Inclusion Advisory Council (IAC)

  • Deloitte University

    • Deloitte University Leadership Center for Inclusion (DULC4I)


Awards and Recognition

  • 100% rating in the Human Rights Campaign Corporate Equality Index

  • Ranked #3 on G.I. Jobs 2013 Top 10 Best Military Friendly Diversity

  • One of the 202 Top Twelve LATINA Style Companies of Year

  • American Woman’s Society of Certified Accountants Lead by Example Award

  • Included as one of Diversityinc’s“Top 50 Companies for Diversity,” 2002-2004, 2007-2012


Metrics

  • External Advisory Council

  • 58% increase in minority representation in 10 years

  • Reduced turnover rate by 9% since 1990s

  • Increased women in leadership by 9% since 1995

  • Reduced gender turnover gap from 7% to <1%

  • 50% minority business unit CEOs


Strengths

Weaknesses

Too many programs

Metrics do not measure up to the diversity programs

Advancing women to upper level management

  • Strong diversity programs

  • Continuous innovation

  • Diversity as a driver for increasing bottom line

  • Commitment to professionals

    • Inclusive culture

  • Lower level diversity


Why?

Analysis

Problem #1

Problem #2

Measuring Metrics

Advancing women to upper level management

  • Does not follow Deloitte’s philosophy

    • Gender Diversity

  • Broad

  • Programs only geared toward lower-level employees


Recommendations

Solution to Problem #1

Solution to Problem #2

More effective use of company resources

Employee Survey

Deloitte’s Diversity and Inclusion Analytics Tools (DDIAT)

  • Shift diversity practices

    • Upper level positions

  • Strengthen Sponsorship


Implementation Plan

Problem #1

Problem #2

DDIAT Annual Reports

Firm-wide satisfaction survey

Tool for comparison

  • “Make a Match”

  • Start sponsorship early

  • Personality Profiles


Final Thoughts

  • Developing diversity

    • Improvement with metrics

  • Integration of lower level programs

  • Will accomplish D & I goals


http://www.youtube.com/watch?feature=player_embedded&v=0IbGkm7Bk1I

Deloitte is Diversity


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