Emotional Intelligence

1. Emotional Intelligence What It Is, Why We Need It and How We Can Get More of It Jennifer Scholes, MA Child Welfare Partnership Portland State University scholesj@pdx.edu

2. Advisory This training is based on the policies and procedures of the Oregon Department of Human Services Child Welfare program. If you are certified by another agency, please consult with your agency for guidance.

3. EQ vs. IQ

4. Learning Objectives • Explain what emotional intelligence is/why it is so important • Assess a child’s emotional strengths and deficits • Apply Emotions Coaching

5. Common Emotions • What are the most common emotions expressed by a child for whom you care?

6. Typical Emotional Range • Mad • Sad • Glad • Scared

7. What is Emotional Intelligence? “To be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way.”

8. If the only tool you have is a hammer, you tend to see every problem as a nail.“ Abraham Maslow

9. A Current Definition Ability to • Identify • Use • Understand and • Manage emotions in helpful ways

10. Who Struggles Most with Emotional Intelligence Deficits? • Those who are • Physically abused • Neglected • Sexually abused • Developmentally delayed

11. Risks of low emotional intelligence • Depression • Drug abuse • Violence • Eating disorders • And more

12. High Emotional Intelligence = • Stress relief • Effective communication • Empathy • Reduced conflict

13. …and ultimately • Forming healthier relationships • Greater success at work and play • A more fulfilling life

14. Low vs. High Emotional Intelligence

15. An Emotional Intelligence Prescription • Emotions cannot hurt us • They are temporary • Emotions change

16. To become emotionally intelligent

17. One Way to Improve EQ

18. What Are Emotions For?

19. Let’s Break It Down • Emotion components • How we experience it • How our bodies react • What we do about it

20. Emotional Intelligence Checklist • Form groups of three • Use “Checklist” • Rank where your child is on each • Compare with others in your group

21. Helping Children with Emotions • Identify • Connect • Respond

22. A Window of Opportunity • Purposeful Parenting • Therapy • Emotion Coaching

23. A Current Definition Ability to • Identify • Use • Understand and • Manage emotions in helpful ways

24. Emotion Coaching • Form groups • Emotion Coaching handout • Develop an Emotion Coaching plan • Report back to the large group

25. In this training you… • Heard why emotional intelligence is so important • Selected approaches to help children express emotions appropriately • Assessed emotional strengths/deficits • Applied this to a caregiving situation

26. AND NOW • I’m HAPPY… • I’m HOPEFUL… • I’m GRATEFUL …