Open Booking Wishful Thinking or Impending Reality ?. Presented by: Mike Koetting , EVP Supplier Management Concur . Agenda. Open Booking Definition Relevant Trends Industry Solutions Travel Managers’ Perspectives Audience Q & A Wrap-up . What is Open Booking?. Range of answers:
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Mike Koetting, EVP Supplier Management
Open Booking attitudes of nearly 100 travel managers
* Source: US AirPlus Survey Published Dec 2012
Open Booking is NOT an alternative to managed travel, it’s an additional option for companies looking to manage traveler behavior that is already occurring now.
Content Distribution Costs
Explosion of Content
Online booking tool
WITH OR WITHOUT
Employees use personally owned devices to access company data and systems
Your Travel Data
Travel Reporting, Quality Assurance, Security, Service and Expense Reporting
Please see the Open Booking Overview Video at Concur.com
Why is Open Booking good for your company?
Open Booking strengthensmanaged travel by trusting and enablingtravelers to make smart purchasing decisions and bringing the data back to the travel manager.
Only 21%of business travelers are under mandatedprograms
47% of business travelers are lightly managed, with “travel guidelines”
Appeals to businesses of all sizes by addressing the weaknesses caused by program leakage
Missed supplier discounts
Poor travel policy enforcement
Incomplete spend analysis
Ineffective Safety and Security procedures
Inefficient expense reporting
Why is Open Booking good for the TMC?
Manage ALL Corporate Travel
Mega TMC Whitepaper
54% of travelers…
…book outside of their companies’ recommended hotel booking channels.
History doesn’t repeat itself,
but it does rhyme.