Accessing Health and Human Services Help Starts Here. 211 LA County Mission Statement. To improve access to health and human services for Los Angeles County residents. …. 211 LA County. Calls are free and confidential Available 24/7 days a week Services provided in over 125 languages
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Help Starts Here
To improve access to health and human services for Los Angeles County residents.
& TTY for hearing impaired
A free, accessible, 3 digit telephone number that gives everyone access to the vital community services that they need.
2-1-1 serves approximately 196 million Americans – over 65% of the U.S. population; 212 active 2-1-1 systems covering all or part of 41 states (including 19 states with 100% coverage) plus Washington, DC and Puerto Rico. Canada has an additional 5 locations (for more information about Canada go to http://www.211canada.ca/).
Diffuses emotional barriers
Establishes need(s) through in-depth assessment
Searches database for appropriate resources
Local phone company routes to 2-1-1 call center
Caller in need
2-1-1 Community Resource Advisor empowers caller by providing accurate, enabling information and appropriate referral(s) to agencies able to help with the identified need(s)