CARE HOME SOFTWARE for CATERING

1. CARE HOME SOFTWAREforCATERING

2. DELEGATE OVERVIEW • Established 1992 – Switzerland; HQ - Vienna – Austria • Specialising in solutions for Food Service • Focus on Healthcare, Education, B&I & Hospitality • 5000 systems in 130 countries • Delivers many millions of meals per day

3. SYSTEM OVERVIEW • Integrated Food Service Management Software • Web-based access – Internet Explorer • Multi-lingual • Multi-currency • Separate production & training databases

4. 7 SYSTEM MODULES RESIDENTS RECIPES MENUS ORDERING PROCUREMENT PRODUCTION REPORTING

5. RESIDENT MODULE • Requirements • nutrition • medication • allergies • religious/cultural requirements • Preferences • likes & dislikes • portion size • texture modification • language

6. RECIPE MODULE • Stand-alone or shared recipe database • Central Ingredient database • McCance-Widdowson nutrient catalogue • Ingredient filtering • Special diet recipe groups: • Health eg diabetic, cardiac, allergies • Cultural – eg vegetarian, halal, kosher • Real-time cost modelling • HACCP control

7. MENU MODULE • Standard plans eg Breakfast/Lunch/Dinner • Standard menus eg: • All Residents • Cardiac • Diabetic • Staff • Custom menus for individual Residents • Real-time “traffic light” reporting: • nutritional balance over menu plan cycle (eg 1 week) • costs within plan limits

8. ORDERING MODULE • Meal Ordering • Pre-selected “tick form” keyed into ward PC • Tablet PC (online and offline) • Laptop on trolley (online and offline) • Autopilot • Hands-free ordering based on Resident dietary profile • Dual language Resident menus

9. PROCUREMENT MODULE • Central catalogue of provisions: • Food items • Non-food items eg general supplies, cleaning materials...etc • B2B e-procurement (electronic ordering & receiving) • Suggested orders based on menu forecasts & current stocks • Suggested/automatic selection of “best price” supplier • Standard order template facility • HACCP storage & handling data by Item • Supplier quality monitoring eg: past sell-by, damaged tins...

10. PRODUCTION MODULE • Preparation, cooking & serving instructions • Delivery planning & tray cards • Multi-lingual instructions for non-English speakers • Stage photos for consistency • HACCP food handling instructions • Management of re-cycling of chilled/frozen stock

11. REPORTING MODULE • Custom reports for each staff user type • Operational Control • Individual Resident analysis of nutrition & medication • Costs • Wastage • Stock Control • Consolidated reporting on consumption & forecasting • Consolidated GRN’s into one invoice • Support for heath incident traceability • Resident Satisfaction Rating System • Interface to Resident Administration System

12. BENEFITS TO THE RESIDENTS • Participation in meal choices – social event • More meal choices – reduced “menu fatigue” • Ensures Residents receive selected food • Increased Resident satisfaction

13. BENEFITS TO THE STAFF • Efficient standardised food service workflows • Reduced & simplified paperwork • Fewer complaints of wrong food • Easier to manage dietary changes

14. BENEFITS TO THE ORGANISATION • Improved Resident food safety • Full Nutrition reporting • “Real Time” Resident satisfaction monitoring • Cost savings: • Procurement • Wastage • Time • Marketing image

15. SYSTEM OPTIONS • Stand-alone Server • Shared Server • Delegate Hosted Service

16. THANK YOU

17. SYSTEM SCHEMATIC TABLET SERVER RESIDENT DATABASE DELEGATE SOFTWARE ACCOUNTING SYSTEM PC TILL MENUS DELIVERY INSTRUCTIONS KITCHEN INSTRUCTIONS