Web workstation and digital consulting services
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Web Workstation and Digital Consulting Services. Expert User Training. Best Practices and Appropriate Use. Best Practices Yale University Appropriate Use Policy http://www.yale.edu/ppdev/policy/1607/1607.pdf WWDCS Policies for use of staff workstation

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Web Workstation and Digital Consulting Services

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Web workstation and digital consulting services

Web Workstation and Digital Consulting Services

Expert User Training


Best practices and appropriate use

Best Practices and Appropriate Use

  • Best Practices

  • Yale University Appropriate Use Policy

    • http://www.yale.edu/ppdev/policy/1607/1607.pdf

  • WWDCS Policies for use of staff workstation

    • http://www.library.yale.edu/lhr/pp/StaffUseofComputersFinal3.doc

  • Netid and Passwords

    • http://www.yale.edu/ppdev/Guides/its/passwords.pdf

  • Pantheon Policies

    • http://pantheon.yale.edu/help/policies/use.html


Email and spam management

Email and Spam Management

  • Microsoft Outlook

    • Setup and Configuration

    • Email Management

      • Quota Limits

      • Moving Mail to Local PST (Personal Storage Table)

  • Out of Office Assistant

  • Spam Management


Networking basics

Networking Basics

  • File Sharing

    • Network Shares vs Personal Shares

  • Sharing Printers

    • Personal vs Network

  • Backup

    • Restarting Backup Scheduler Service


Communications

Communications

  • New Staff Arrivals

  • Reporting Issues

    • Users

    • Expert Users

    • WWDCS

  • Inventory (location and name of user for all workstations

  • Updates and Changes to workstations or staff assignments


Useful links

Useful Links

  • WWDCS Support Contacts

    • http://www.library.yale.edu/wsg/assign.html

  • Expert User Handbook

    • http://www.library.yale.edu/wsg/docs/expert_user_handbook/

  • Check Your Backup

    • http://www.yale.edu/tsm

  • Email (Microsoft Outlook)

    • http://www.library.yale.edu/wsg/docs/email/outlook4email.html


  • Login