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optimizing and improving water services

WWF5 Istanbul session 4.2.2. ANEAS (MX) and FWP (FR ). optimizing and improving water services. Regulation and transparency as key issues for the water sector. 4 case studies: France, French Water partnership Togo and WWC / IGD South Korea Mexico ANEAS.

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optimizing and improving water services

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  1. WWF5 Istanbul session 4.2.2 ANEAS (MX) and FWP (FR) optimizing and improving water services Regulation and transparency as key issues for the water sector • 4 case studies: • France, French Water partnership • Togo and WWC / IGD • South Korea • Mexico ANEAS WWF5 session 4.2.2 Intro

  2. Tools for optimizing and improving W Sces • Optimizing and improving: what ? • the products themselves: • drinking water • treated wastewater • the related services(definitions, criteria ?) • eg coverage, availability, pressure, billing services, information • Optimizing and improving: versus what ? • mandatory requirements :  regulation • users’ needs, expectations and affordability • involvement of stakeholders in objectives setting and performance assessment • transparency • best practices WWF5 session 4.2.2 Intro

  3. Regulation: of what ? • Water sector specific: • quality of the products • legal framework for water utilities • areas of competence, legal obligations to provide services • governance, users’ involvement: transparency, accountability • possibility to contract or not public-private partnerships (PPPs) • If PPPs allowed: contracting procedures, duration, accountability… • possibility to establish cooperation between responsible bodies • principles of cost recovery and tarification • Non specific to water sector (examples) • public procurements laws • labor laws, social laws • environmental impact laws (other than water related) • contractual relationships with users / providers • …and other WWF5 session 4.2.2 Intro

  4. a mix of different tools • A mix between mandatory requirements and various incentives / drivers • regulations • financial incentives (aids, subsidies, penalties) • drivers for efficiency • performance assessment • benchmarking (« indirect competition »)(mandatory or not, linked or not to financial tools) • direct competition for the management / operation of water utilities • transparency and inclusiveness(degree of involvement of users in setting the objectives and strategy of the utility, and in assessing the performances) • organisation and mechanisms, mandatory or voluntary WWF5 session 4.2.2 Intro

  5. A mix specific to each region / country • each tool may be defined / operated at different levels of institutions, due to the historical and political context specific to each country • a wide range of possible levels of institutions (see next slide) • key issues • what is the level of « responsible body » for the water utilities (« organising authority ») • What is (are) the relevant level(s) of regulation • NO uniform, unique and global solution for such mix • but a general need to have frameworkscomprehensive, consistent, and stable, with clear responsibilities and accountability WWF5 session 4.2.2 Intro

  6. Institutional arrangements and regulatory approaches for effective water management Recomm. Guidelines Standards Ref docts • Financial • incentives • aids • penalties • Users’ • Involvement • policy • monitoring • Regulation- mandatory requirts • compliance • checking Waterutilitiesresp. bodies Geogr level International RegionalFederal (eg: EU) Statenat. govt& agencies BObasin org Sub national Municip. WWF5 session 4.2.2 Intro

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