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The Leadership Excellence Series. Giving Effective Feedback. 317. Feedback. Feedback helps teams achieve goals, build confidence and pride, and succeed. 1. Four Steps. Set clear and concise objectives. Observe team members’ performance. Provide immediate feedback.

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317

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  1. The Leadership Excellence Series Giving Effective Feedback 317

  2. Feedback Feedback helps teams achieve goals, build confidence and pride,and succeed. 1

  3. Four Steps • Set clear and concise objectives. • Observe team members’ performance. • Provide immediate feedback. • Recognize positive performance. 2

  4. Giving Constructive Feedback • Be specific. • Speak for yourself. • Be sincere. • Emphasize how actions affect the team. 3

  5. Giving Constructive Feedback • Use the “I” technique. • End on a positive note. • Recognize improvement. 4

  6. Recognize Positive Performance • Be specific. • Express your appreciation. • Encourage more of the same. 5

  7. Conclusion Meaningful feedback reinforces outstanding performance and encourages others to improve. 6

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