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E-Rqest Risk, Quality, Environment, Safety & Training System | V&V Comptech Systems Pvt. Ltd.

This system helps in implementing risk assessment, safety management, compliance, and audit monitoring. It also helps analyze incidents and maintain injury and accident parameters.

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E-Rqest Risk, Quality, Environment, Safety & Training System | V&V Comptech Systems Pvt. Ltd.

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  1. E-Rqest Risk, quality, environment, safety & training system Presenter: V & V Comptech Systems Pvt. Ltd. Unit # 15 Building II (A-3) Sector I MIDC Mahape Millennium Business Park, Navi Mumbai INDIA

  2. Solution definition

  3. E-rqest implementation vision

  4. Relationship between risk, safety & control module • Risk assessment defines the risks • Safety management system manages the risks • Compliance ensures that controls are in place • Policy helps in following the guidelines • Audit and Monitoring helps in continuous cycle

  5. Incident & safety

  6. Incident analysis • Accident Cause Equipment Activity: define and maintain different activities possible at Accident • Damaged Items: Define and maintain Damage Caused Items and Sub Items at Accident • Type of Event: define and maintain different Type of Events related to Accidents. • Accident Causes: define and maintain different accident causes and its corresponding Type of Events • Underlying Causes: Define and maintain different Type of Basic / Underlying Causes, corresponding sub items and Direct Causes of Accident. • System Needs: define and maintain different System Needs and sub list related to underlying causes.

  7. Injury Parameters Purpose: This form is used to maintain type of incidents related to injury. Purpose: This form is used to maintain factors related to injury.

  8. Injury Parameters Purpose: This form is used to define different part of the body related to injury

  9. Accident Parameters

  10. Accident Parameters Purpose: This form is used to define and maintain different Type of Basic / Underlying Causes, corresponding sub items and Direct Causes of Accident. Purpose: This form is used to define and maintain different Type of Events related to Accidents. Purpose: This form is used to define and maintain different accident causes and its corresponding Type of Events.

  11. Accident details This is the second step where details of immediate cause, immediate action taken, underlying cause and its sub item, root cause , remarks and its sub item, as well as Cost of accident , Insurance claim amount if insurance covered, is captured. The Underlying Cause & Root Cause depends on Direct cause selected in the first screen (Incident/ Breakdown) Incident such as Date, Time, Record Type, Type of Event, Agency, sub Agency, Location Activity, Accident Description, Direct cause, Responsibility (responsible person) , Report Mode (reported/ not reported) , Operator, Contractor, Contractor Employee, Visitor name, Department, Designation, Shift, Name of Supervisor, Shift In Charge, Name of witness.

  12. Accident Parameters Purpose: This form is used to define and maintain different System Needs and sub list related to underlying causes. Purpose: This form is used to define and maintain Category Details for Near Miss Report

  13. Incident by causes Purpose: This is the second step where details of immediate cause, immediate action taken, underlying cause and its sub item, root cause , remarks and its sub item, as well as Cost of accident , Insurance claim amount if insurance covered, is captured. The Underlying Cause & Root Cause depends on Direct cause selected in the first screen (Incident/ Breakdown)

  14. Accident data • Risk factor gets calculated depending on the factors such as • Cost of Accident • Previous Accident Date • Frequency of accident • No of Damaged Equipments till date Recommended Action - Person who has taken the responsibility as well as Target Date and Verification details such as Verification Details, Date of compliance is captured.   • Risk factor , • Risk Assessment Ranking • Risk Category with explanation gets displayed according to the Financial Loss & Last occurrences.

  15. Near Miss reports Purpose: This form is used to define and maintain Category Details for Near Miss Report.

  16. Risk zones Identify risk in various port areas • Risk assessment is an means of identifying process safety risks. • Risk Matrix is used identify the level of risk and helps to prioritize any control measures. • We identify Risk Ratings as per the Threat & Probability to calculate Level of Risk in particular Safety Areas. Risk Zone feature have been given to specific Customers : EFireSafety

  17. Port Mock drill : fire safety & rescue • First step is to set the Mock drill parameters in the software • It contains the Expected Time for the various activities during the Mock Drill • Next is to add the Actual Time taken for various activities when the Mock Drill is performed • The software then compares the Expected Time and Actual Time and comments can be added for each activity Go Back

  18. Risk management

  19. Hazard identification • Hazard identification is, in many ways, the most critical of the steps involved in the risk assessment process • An overlooked hazard is more likely to introduce error into the overall risk assessment of a port or harbour, than an inaccurate assessment of frequency • or consequence • In many cases, errors made in assessing consequence and frequency can cancel each other out over the full spectrum of incidents, whereas the omission of a • hazard results in an underestimation of the overall risk profile. • Moreover, important risk control may not be introduced to properly manage the risk, resulting in an accident waiting to happen • This process should be conducted on an Incident Category basis, across each area of the port or harbour. It should systematically consider vessel types, operations and interfaces appropriate to each area

  20. Type of risk facing the port : example • Types of cargoes being handled (Oil products; Chemicals in bulk; Gasses • Vessel sizes and types using the port or harbour • Freight and Passenger movements, Traffic density and types of traffic involved at busiest times or at key locations for crossing • Accident • Contact • Dragging Anchor • Hull Damage • Grounding • Sinking / Capsize • Capsizing / Flooding • Fire / Explosion • Loss of Dock Level (Lock Gate Operations) • Collision • Loss of Containment (Oil Product) • Loss of Containment / Power / Communication • Collision with bunker vessel and receiving vessel • Loss of Dock Level • Pipeline / Cable Damage • Loss of Containment • Swamping / interaction / turbulence

  21. Risk type and response Risk Manager can categorize the response plans for each risk and better assess, and allocate resources to risk response plans requiring active participation (example: mitigating a risk requires activity and accepting does not). Types of Risks (accept, watch, research, transfer, mitigate) - Allow you to categorize the different responses based on the type, or level of management action and/or non-action that should be taken when responding to a Risk A “common-sense check” is important for the risk ratings to ensure there is agreement on those risks that are considered unacceptably high and outside of the organization’s risk appetite. It is important to remember that the responses that are developed need to either reduce the likelihood of a risk materializing, reduce the impact of the risk should it materialize, or both. In addition, due to limited resources, it is normal for risk response planning to initially focus on the top 5 to 10 risks resulting from the prioritization exercise.

  22. Sample screen shot

  23. Categorization of risk Needs to follow the established Formal Safety Assessment marine risk categories that are relevant to assessment in a port or harbour.

  24. Risk and Impact analysis • An impact level is a descriptive category of impact. Impact Levels are linked to an impact unit of measurement and an impact value range. Typical, impact levels would be: Insignificant, Minor, Moderate, High, Catastrophic. • Impact Levels combined with Probability are used to create a Risk Heat Map. • Mitigation / Response and Controls give a meaningful description to the reduction of a response.

  25. Risk management & control Risk control measures include both those that prevent or reduce the probability of occurrence and those that mitigate the consequences if they do occur

  26. Control measures Identify and evaluate measures (risk controls) currently in place. Risk control measures include both those that prevent or reduce the probability of occurrence and those that mitigate the consequences if they do occur enable relevant objectives to be met • Assess whether measures currently in place are adequate for the control of the risk (ALARP) and if not, identify and evaluate further potential risk control (prevention and mitigation) options • Monitor activities to ensure that the measures implemented do reduce risk and

  27. Risk heat map Risk Listed in 2 Heat Map Graphs Comparison between Inherent and Residual Go Back

  28. Fire & security control

  29. introduction • Fire prevention is even more important than fire-fighting. E-RQEST helps to follow points systematic service planning and fire safety compliance • The location of fire-fighting equipment, fire alarms and other equipments that can be used in an emergency should be known to all port users • Fire-fighting equipment should be located in such a way that it can be brought quickly into use • Fire-fighting equipment also should be inspected regularly and refilled • Scheduling, systematic protection work and service planning that can help the Port achieve zero tolerance • Deviation module that helps to report faults or discrepancies in fire fighting equipment and replacement • Incident Management module to mange • Workplace safety guidelines and compliance chapters

  30. Port is divided into various control areas

  31. into various control areas & control point Assigned 1000’s of control points in defined areas and zones Each Control Point – Extinguishers, Sprinklers, Detectors, Hydrant Points, Guard Points etc 1

  32. Product introduction • A birds eyeview and detailed orientation of Fire equipments Inspection across all the building and offices spread across the region • The dashboard gives the overview of the following things :- • The Green area represents the Checked status of the inspection • The Red area represents the Unchecked status • Orange represents the controls to be completed this month Dashboard also supports comprehensive drill-down capabilities

  33. Items Fire Safety Items can be Fire Extinguishers, Sprinkler Systems, Fire Alarm Systems, Special Hazard Fire Systems, Fire Pumps and Accessories etc. Fire Safety Items will be mapped into system according to Item Category and Item Sub-Category. Each Item will be mapped to a control point.

  34. Inspection/Audit Calendar • Inspection plans can be easily categorized/ designed like – • Routine inspections • Yearly maintenance • Fire Safety / Security Equipments Audits, etc. • Reminders • The Calendar gives an overall view of the Fire Safety Inspections planned for the entire year in a single glance. • The Non Conformity (NC) from the Inspection / Audit can easily be identified and corrected • Deviations can be easily identified from the Calendar for any specific month of the year

  35. fire safety inspection : mobile • The App provides the Fire Inspection Personnel the status for each premise in Real time • APP along with the E-Fire Software system offers substantial benefits • 90 % reduction in paperwork • 100 % reduction in information flow time • 100% timely and accurate information Login Screen

  36. Using Qr and mobile Control Point 2 Scenarios -Fire Inspector will print out the checklist and will inspect the Fire and Security Equipments and then synch with system - Fire Inspector will go to the place to be inspected and take out his Mobile/Tablet. Immediately he will update the result in the mobile/tablet and his job at that safety area is done in no time. Mobile/Tablet Inspection

  37. Field Assessment / Inspection…Cont • If the item is not scheduled for inspection it will give the Message as “ This item is not scheduled for Inspection” • User be able to see the scheduled points and then perform the inspection activity Landing Page for Inspection

  38. Users role, user & manage rights • User Role: • Administrator: Will have full access of this system. He can add Users and assign permission to them. • Responsible: will have assigned various control areas to manage fire safety. He will take care of Controllers. • Controller: Do the actual field inspection of control points(fire safety items) with the help of inspection device. Controllers will report to Responsible. • Guest: Can only see status of control points.

  39. Field inpection : mobile app login Mobile APP (login) – Also for 3 Different category of USERS • On login - Will see only those ITEM Data, Inspection Task on the Mobile (APP) assigned to them for periodic inspection as per the date of schedule inspection • Deviations and related data is also restricted Fire Protection AMC Users • On login - Will see only those ITEM Data, Inspection Task on the Mobile (APP) assigned to them for Maintenance • Deviations and related data is also restricted Maintenance Users • Can be extended to Customer (Users) • Simple Manual Instructions can be pushed to the USERS • Self Assessment by Customer can also be configured Port Staff (Self Assessment / Audit / Training)

  40. Tracking – transaction history • Admin can also check changes made by the Users • It contains the exact entity named that was changed, its description, which user made those changes and the time at which the changes were made

  41. Gis tracking You can use this module to track GIS Coordinates of control points at the PORT ->> Status of each control point which are inspected or not GPS Range Indication helps to show that inspection is actually done at the control point or flag RED in case it is done from elsewhere

  42. Extended scope Forklifts Equipments & other installations

  43. Security & field attendants Other Equipments • Add Premise (Facility) and Control Area in that Region. • Each Guard is assigned to a Control Area (in that Facility) E-SecGuard Security guard tracking module

  44. Inventory - graphs Go Back The graphs shows the distribution of Inventory as mapped to Item Inventory Category.

  45. Quality Policy & environment

  46. Environment & health safety compliance • Monitor Environment compliance progress in a seamless, integrated system • A critical tool for helping to manage risk and compliance efforts Also offers tools for the reporting and monitoring of policy and compliance violations across your organization. Dashboard views streamline decision making by providing complete visibility into your entire enterprise. As such, you can continuously monitor, manage and report on all risks and control performance.

  47. Environment & health safety compliance • Decide which subject areas to be covered : • Information Security • ISO/IEC 27001:2005 ISMS • ISO/IEC 27002:2005 • COBIT • Risk Analysis of Information Security (Confidentiality, Integrity, and Availability) • Quality • ISO 9001:2000 • All relevant legislation, regulations, directives etc.

  48. Environment & health safety compliance • System support creating customized questionnaires • System allow distribution of the questionnaires Group wide • Generate and customize statistics from the results of the questionnaires Send e-mail with link to questionnaire Answer the questions (electronically via Web) - Lists of assessments - Verification of expiry dates - Information is sent on delays

  49. Environment & health safety compliance Generate deviation report for all deviations Informe the ones responsible for implementing actions/measures Implement planned measures Confirmation of improved security/quality Confirmation that a measure has been implemented

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