Lynx a regional transportation system
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LYNX A Regional Transportation System. Lisa Darnall Chief Operating Officer LYNX July 14, 2010. History. 1931 – Orlando Transit Company founded 1971 – Orlando Transit Company granted Grayline Charter license

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LYNX A Regional Transportation System

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LYNXA Regional Transportation System

Lisa Darnall

Chief Operating Officer


July 14, 2010


1931 – Orlando Transit Company founded

1971 – Orlando Transit Company granted Grayline Charter license

1972 – Interlocal Agreement signed with Orange, Seminole and Osceola counties to form OSOTA.

1984 – The business name changed to Tri County Transit


1992 – The business name changed to LYNX

LYNX was named Community Transportation Coordinator for Central Florida becoming the first regional CTC in the state

Paratransit Service called A+ Link

1994 – OSOTA d/b/a LYNX merged with Central Florida Commuter Rail Authority to become the Central Florida Regional Transportation Authority d/b/a LYNX

2002 – Increased funding and paratransit service improvements resulted in a name change to ACCESS LYNX

LYNX Overview

  • 2,500 square mile service area

  • Serving Orange, Osceola and Seminole counties

  • LYNX Board of Directors represent our primary funding partners:

    • Orange

    • Osceola

    • Seminole

    • City of Orlando

    • FDOT

LYNX Services

In Region Services

  • Fixed Route Bus Service

    80,534 average trips per day

  • Vanpool/Carpool

    694 average trips per day

  • Flex Service

    436 average trips per day

  • Paratransit - ADA, TD and Medicaid

    2,100 average one-way passenger trips per day

LYNX Services

Beyond Region Services

  • Express service from Volusia

    and Lake counties

  • Fixed route, flex and paratransit service

    from Polk County

  • Medicaid Paratransit Services throughout

    the state

What it means to be a regional transportation provider


  • Cross jurisdictional boundaries using the same provider

  • Cross jurisdictional eligibility advantages

  • Regional consistency – fares, policies & procedures, customer service

What it means to be a regional transportation provider


  • Economies of scale

  • The volume of trips allow the draw down of additional Federal funding

  • Larger pool of manpower resources

  • Larger pool of vehicles to schedule and dispatch

  • Consolidated call center and dispatch operation

  • Successful in competitive grant requests

Funding for Paratransit


  • 10% of our federal formula funds

  • Funding partners and passenger fares


  • 10% local match (collected through passenger fares)

  • 90% Transportation Disadvantaged Trust Fund


  • Agency for Healthcare Administration

How funding works in a regional system


  • Based on jurisdiction of each customer’s residence, charge trips to the appropriate County regardless of origin or destination

  • Each jurisdiction pays their fair share

    TD and Medicaid

  • Provide as many trips as possible, regardless of jurisdiction, with available funding


  • Started as a regional system

  • Increased efficiencies through centralized call center, scheduling and dispatch operations

  • Increased service productivity and service efficiencies

  • Regional system lets customer travel freely within the region with one trip request

  • One provider


  • The need to provide data by county and urbanized areas

  • Trip distances increase costs

  • Increased deadhead miles due to large service area

  • Jurisdictions need to agree on how the systems is operated

  • All available funding resources need to be part of the coordinated system

Future Plans

Thank You

Contact Information

Lisa Darnall

Chief Operating Officer

455 N. Garland Avenue

Orlando, FL 32801-1518


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