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Repairs: Working on a Gateway M285/295

Repairs: Working on a Gateway M285/295. Martin Sieverding David Sivertsen Dave Ehlers. Parts/Repair Sources. Sterling Computers - Melody Ableson 877-242-4074x4009 Melody.abelson@sterlingcomputers.com RTI - Dan Pollema 712-490-1145 dpollema@riversidetechnologies.com

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Repairs: Working on a Gateway M285/295

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  1. Repairs: Working on a Gateway M285/295 Martin Sieverding David Sivertsen Dave Ehlers

  2. Parts/Repair Sources • Sterling Computers - Melody Ableson • 877-242-4074x4009 • Melody.abelson@sterlingcomputers.com • RTI - Dan Pollema • 712-490-1145 • dpollema@riversidetechnologies.com • AmeriKit - Angela Sexton • 605-422-1670 x114 • Angela.sexton@amerikitsolutions.com

  3. Parts/Repair Sources • Safari Micro – Eric Schlaht • 888-556-5166 x275 • eric@safarimicro.com • GovConnection – Pamela “Kay” Thomas • 800-800-0019 x75544 • pthomas@govconnection.com

  4. Hinge Screws • Small screwdriver • Loctite • Nylon soldering tool • http://www.stanleysupplyservices.com/product-detail.aspx?pn=151-168

  5. Hinge screw head missing • Needle-nose pliers • Drill out from underneath

  6. Replacing Glass • David Sivertsen Demostration • Sources for materials • Lowes, Menards, hardware/lumberyard • Ebay • Midstates Glass in Madison • Cut to size • Polycarbonate • Document included on wiki

  7. Keyboards • Two screws on back to remove • Two parts • Key and white connector • Different keyboards??

  8. Hard Drives • Use GWScan to check • http://support.gateway.com/support/supinfo/index.asp?file=util.html&pg=2 • Create CD • Seagate Momentus 5400.3 • ST940814AS (SATA) • 40 Gig

  9. Memory - RAM • Crucial.com • Gateway • M Series Notebooks • M 285-E

  10. AC Adapter • Dave Ehlers Demo • Video available at • http://www.kadoka.k12.sd.us/sdste.htm • Tools needed • Wood chisel, hammer, electricians pliers, connectors, drill (5/32” bit ?), liquid tape, gorilla tape

  11. 285/295 manual • Document available on wiki

  12. My tablet freezes • Check RAM • Try one stick, trade sticks • Re-image • Swap hard drives with known good • Motherboard issue

  13. Monitor goes black • Start in safe mode • Check external monitor • Motherboard issue • Backlight issue • http://www.pchub.com/uph/laptop/43-40065-10920/LCD_Inverter_Sumida_PWB-IV10123TH2-E-LF.html

  14. Tablet does not charge • Use known good adapter • Use a small screwdriver (dental pick) to gently pry the prongs from the side of the power receptacle on the tablet • Motherboard issue

  15. Other

  16. Dealing with the Questions • Several have been on the listserv • Do we need a central point of information? • Deb Fredrickson and NENA’s data

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