Human services department video conference augmentation project
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Human Services Department Video Conference Augmentation Project. Project Closeout Presentation, August 27, 2014. Presenters: William Russell, HSD IT Project Manager Mario Gonzalez, HSD ITD Project Management Bureau Chief

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Human services department video conference augmentation project
Human Services DepartmentVideo Conference Augmentation Project

Project Closeout Presentation, August 27, 2014

Presenters:

William Russell, HSD IT Project Manager

Mario Gonzalez, HSD ITD Project Management Bureau Chief

Steven Chavez, HSD ISD Bureau Chief, Program Administrative Services


Project overview
Project Overview

  • The purpose of this project was to augment and expand the current HSD video conference network by 22 more offices.

  • The benefit will be automation of the current manual scheduling function, reduced travel cost and travel time to attend meetings, and improved communication between field staff.

  • The expanded equipment was successfully installed, tested and is now in production.


Project delays lessons learned
Project Delays / Lessons Learned

  • The project took far too long to complete.

  • Delays commonly tie back to state resource availability and scheduling commitments.

  • Internal resource forecasts need improvements and should receive proper review up front.

  • Staff turnover through the end of 2013 encompassed the entire technical team including the bureau chief.



Appropriation certification history
Appropriation & Certification History

Note: All certified funds were used for hardware procurement



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