LEADERSHIP OF COMPLEX ORGANIZATIONS Presentation to: Norwich University Todd Lecture Series June 11, 2013 BARRY R. McCAFFREY GENERAL, USA (RETIRED). 211 N. Union Street, Suite 100 Alexandria, VA 22314 [email protected] 703-519-1250. 1 of 13.
BIOGRAPHY OF GENERAL BARRY R. McCAFFREY, USA (Ret.)
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(Judgment and Experience Produce Success)
(Does your team see you as a positive example)
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LEADERSHIP ASSUMPTIONS ABOUT PEOPLE
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ALL CHANGE BOTH GOOD AND BAD –IS RESISTED WITH EQUAL INTENSITY
(Use the right language – common values and link to the past)
(Sell the messenger and then the message)
(We are solving your problems not mine)
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(What would your Mom say?)
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**All data retrieved from the CIA World Fact Book - 2012
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A CRISIS OF CONFIDENCE IN INSTITUTIONS
Source: The Gallup Organization, Poll dated June 7-10, 2012
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Don’t ask people for more than they can do.
Develop sensible financial controls or someone will steal the money 100% of the time.
Teach integrity…set the example…always have compassion.
Only try one major new initiative at a time.
You cannot borrow a leadership style that does not fit you.
Dealing with the international community – follow the rules your mother taught you.
Being out front can be risky.
Be candid in addressing a personal leadership confrontation but do not lay all your cards on the table – especially in writing.
If you are a drunk - we’ll never put you in charge.
How to easily run large, complex organizations.
Realistic training and rehearsal of procedures will absolutely predict crisis behavior.
How to successfully execute complex plans.
You cannot lead if the troops have not granted you their trust.
When you screw up – aggressively accept personal responsibility.
Communications – use the right words.
Stay scared -- and get in the first punch.
Only be transparent with a lawyer you are paying.
Do not forget obedience.
LEADERSHIP INSIGHTS –
SPEAKING FROM EXPERIENCE
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