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Migrating Two Course Management Systems to One Unified Sakai CLE

Migrating Two Course Management Systems to One Unified Sakai CLE. Thomas Boudrot – Manager, Instructional Technology John Ansorge – Educational Technology Specialist Oregon Health & Science University June 16, 2010. On Rebellion …. ”There is no learning without a little bit of rebellion.”

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Migrating Two Course Management Systems to One Unified Sakai CLE

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  1. Migrating Two Course Management Systems to One Unified Sakai CLE Thomas Boudrot – Manager, Instructional Technology John Ansorge – Educational Technology Specialist Oregon Health & Science University June 16, 2010

  2. On Rebellion … ”There is no learning without a little bit of rebellion.” Michael FeldsteinOpening remarksSakai 2010 Conference

  3. Rebellion: June 2007 ”Sakai is very crude and unsophisticated. There are lots of better systems out there. It has the feel of a Computer Science 101 project.” -- Anonymous OHSU Faculty Member

  4. Rebellion: June 2007 “Since the discussion forum is not a threaded one, I am not even considering using Sakai.” --Another Anonymous OHSU Faculty Member

  5. Rebellion: June 2007 “I wish more planning had gone into selecting Sakai for testing. It’s inadequate and inappropriate.” -- Yet Another Anonymous OHSU Faculty Member

  6. Rebellion: June 2007 “Please return to eCollege. Pronto.” -- You get the picture

  7. Oregon Health & Science University • Located in Portland, Oregon • Established in 1877; Oregon’s only health and research university • OHSU Hospital and Doernbecher Children’s Hospital; most comprehensive health care services in Oregon with more than 150 primary and specialty clinics • Annual grant awards over $350M; $225M funded by NIH • Schools of Medicine, Nursing, Dentistry, Pharmacy: BSN, MSN, MBA, MPH, MSN, DN, PAMD, DMD, PhD, MD … • Enrollment: ~2,900 students • Faculty: 1,600 faculty and over 2,000 practicing clinicians serving as volunteer faculty members

  8. The Journey

  9. Late 2006: Oh, Woe OH$U • Extreme state budget shortfall for FY ’08 (starts in June ’07) • Massive layoffs projected with severe program cuts • No desire to change course management systems; can’t afford them as currently licensed: • Blackboard users < 200 @ $42K plus support • eCollege users ~ 1,100 @ $350K plus support • School silos have autonomy and no real allegiance to the university 11th Sakai Conference - June 15-17, 2010

  10. Enter, the Village Idiot: March 2007 • Pilot started in January 2007. ATECH manager hired March 2007. • Determine if Sakai diverse/robust enough for university-wide adoption • Unify schools/programs on single CMS; enable interdisciplinary crossover • Ensure availability of Sakai hosting at reasonable cost (~$10 per student/yr.) • Manage successful integration project with student information system 11th Sakai Conference - June 15-17, 2010

  11. Early 2007: The Pilot That Better Not Fail • 43 faculty members from all four schools, multiple departments • 11 courses fully implemented in winter and/or spring quarters • 18 faculty actively participated in surveys, meetings, pilot post mortem • Pilot findings: June 2007

  12. Pilot Findings (Issues v.2.2) • Navigation • Confusing; too many clicks. • Discussion Forum Tool • Where are the treads? (Jforum) • Why can’t I see an entire threaded discussion? (forums) • Tests & Quizzes • No real QTI import compatibility • Look and Feel • Site home screens not flexible enough

  13. The Results 11th Sakai Conference - June 15-17, 2010

  14. Concerns AddressedStars align with v2.2 to v2.4 (there is a God) • Navigation: Vendor “value add” could be removed • Forums: v2.4 incorporates Display Entire Message function • Tests & Quizzes: v2.4 improvements including Quick Create capability • Look and Feel: Customization totally okay

  15. Provost’s Recommendations Pending adequate addressing of concerns raised, OHSU will: • Offer Sakai at no cost to schools/departments beginning Fall 2007 • Provide help desk support 7 days a week and offer design consultation • Allow eCollege and Blackboard to continue operating at school/departmental expense • Review and approve any new CMS before purchase 11th Sakai Conference - June 15-17, 2010

  16. Fire, Ready, Aim: Nursing Takes the Plunge • 16 courses offered in Summer 2007 • Coercion by conversion: SON designers hit the ground running • Sakai Help Desk launched (phone and email) • SIS integration re-worked, tested, deployed

  17. Year 1: Denial, Disgust & Despair • SoN, SoDand MGT made the move • eCollege to be phased out by Spring, 2008 • Jillions of orientation sessions • “Don’t bother, it won’t be around long.” • Angry calls, tears, confrontations • Poison dropped into the well

  18. Year 1 Surprises • University hired full-time educational technologist • Blackboard admin takes second look: • Major revision of BMI intro course completed • Excellent student/faculty response • Decision made to scrap BB at end of academic year; Dept. will hire full-time instructional designer to be managed by village idiot

  19. Year 2: The Slow Thaw • Sakai sole CMS by December 2008 • OHSU hired instructional designer for course consultation/help desk support • Continuing education programs join Sakai • Outreach by training, consultation and mentoring • Support always seems to be available. What gives?

  20. Year 1 Results: Students/Fall 11th Sakai Conference - June 15-17, 2010

  21. Year 1 Results: Students/Spring 11th Sakai Conference - June 15-17, 2010

  22. Year 3 Results: Students/Spring 11th Sakai Conference - June 15-17, 2010

  23. Year 1: Students/HD Support 11th Sakai Conference - June 15-17, 2010

  24. Year 3: Students/HD Support 11th Sakai Conference - June 15-17, 2010

  25. Year 1 Results: Faculty/Spring 11th Sakai Conference - June 15-17, 2010

  26. Year 3 Results: Faculty/Spring 11th Sakai Conference - June 15-17, 2010

  27. Year 1: Faculty/HD Support 11th Sakai Conference - June 15-17, 2010

  28. Year 3: Faculty/HD Support 11th Sakai Conference - June 15-17, 2010

  29. Year 3: Age of Enlightenment • Outsourcing becomes popular • University hires another instructional designer/help desk support person • University looks to ATECH for overall faculty development direction • Discussion is changing: education, not technology

  30. Lessons Learned • Change is tough. Accept it. • Conversion is not all it’s cracked up to be. • Keep your friends close and your enemies closer • Give superior service and bite your lip; When you can’t, be constructive, direct and follow up. • Document, document, document. • Communicate (a lot) and laugh even more.

  31. Questions/Discussion 11th Sakai Conference - June 15-17, 2010

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