The process of interaction design. Chapter 9. Overview. What is involved in Interaction Design? Importance of involving users Degrees of user involvement What is a user-centered approach? Four basic activities Some practical issues Who are the users? What are ‘needs’?
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User-centered approach is based on:
Exemplifies a user-centered design approach
• Local shop owners
Managers and owners
Four basic activities in the design process
User-centered design rests on three principles