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ACGME Competency Review: Professionalism: How do I Measure it in a Resident?

ACGME Competency Review: Professionalism: How do I Measure it in a Resident?. Faculty Development Seminar. Sept. 20, 2007. Professionalism: Definition.

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ACGME Competency Review: Professionalism: How do I Measure it in a Resident?

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  1. ACGME Competency Review: Professionalism: How do I Measure it in a Resident? Faculty Development Seminar Sept. 20, 2007

  2. Professionalism: Definition • Residents must demonstrate a commitment to carrying out professional responsibilities, adherence to ethical principles, and a sensitivity to a diverse patient population.

  3. Definition • Residents are expected to: • Demonstrate respect, compassion and integrity • A responsiveness to the needs of patients and society that supercedes self interest • Be Accountable to patients, society and the profession • Demonstrate a commitment to excellence and ongoing professional development

  4. Definition • Residents are expected to: • Demonstrate a commitment to ethical principles • Demonstrate sensitivity and responsiveness to patient’s culture, age, gender and disabilities

  5. But What do I Look For?

  6. Demonstrating Respect • Introduces self • Speaks to patient as an equal, maintains eye-contact • Avoids medical-ese • Responds positively to faculty during teaching • Respects dignity of patient (knocks on door, drapes as appropriate, respects privacy)

  7. Demonstrates Compassion • Comforts patient, makes empathetic comments • Slow to interrupt • Uses appropriate pain relief • Avoids derogatory comments of patient • Touches patient

  8. Demonstrates Integrity • Admits errors • Admits omissions (“I did not ask that) • Follows through on commitments • Is accurate in time commitments and calls when detained • Answers pages promptly • Informs others when unavailable and secures coverage • Does not withhold information from patients

  9. Responsiveness to Societal Needs • Involved in the community • Graciously cares for the socially disadvantaged • Attentive to needs of their own family

  10. Accountable to Patients • Follows up on promises to patient • Tells the truth • Makes certain patient understands them

  11. Accountable to Society • Personal life reflects moral integrity

  12. Commitment to Excellence and Professional Development • Does not cut corners • Neat handwriting • Committed to reading core material in discipline

  13. Commitment to Ethical Principles • Explains what will happen to patients • Family involved in decisions • Does not talk about patients in open areas • Does not shout or talk slowly to non-english speaking persons • Avoids sexist and racial jokes • Asks for help when needed • Does not inflate billing • Calls elderly by last name

  14. Remember • When you see this done right-Comment immediately • When you see this done wrong-Comment immediately • Both are teachable moments

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