Director General Erik Fossum Brønnøysund Register Centre , NORWAY

1. Baltic IT&T 2006 Forum - Riga April 6. Business models for electronic Government Director GeneralErik FossumBrønnøysund Register Centre , NORWAY

2. Agenda: • Brief about Brønnøysund Register Centre • Altinn: • Introduction • How Altinn might differ • The information architecture • The ELMER principles • From reporting to dialogue The next leap

3. Norwegian Government Brønnøysund Register Centre Administrative Agency under The Ministry of Trade and Industry

4. Vision We shall be a world leader to the benefit of Norwegian business, industry and public administration.

5. BRC – Responsibility: • National legal authority regarding commercial activity • Register administration – systems, procedures and law • Public administration co-ordinator – regulations, data and e-government solutions (electronic dialogue, PKI etc) • Training and consultancy services

6. Brønnøysund Register Centre: • 18 national registers • Altinn (electronic dialogue) • National SecurityPortal (PKI) • Datamodelling – metadata • 40 millions internet requests • Reg. encumberances: $ 320 billions • Turnover: $ 155 millions • Staff: 450

7. – simplified electronic dialogue

8. – simplified electronic dialogue Altinn is the Norwegian government’s portal for electronic dialogue with businesses …but also contains significant services for citizens

9. – simplified electronic dialogue In the beginning …

10. – simplified electronic dialogue ØKOKRIM

11. – simplified electronic dialogue Log in with pin codes distributed by post or sms at security level 2 … 4 security levels and PKI … or through the public Security Portal … or with smart card at security level 4

12. – simplified electronic dialogue • Two of the Altinn corner stones: • The Central Coordinating • Register for Legal Entities • The Register of Reporting Obligations • of Enterprises

13. All entities identified by organization number Registering all persons with key roles in the entity Reducing multiple collection of the same information to six associated registers – simplified electronic dialogue The objectives of The Central Coordinating Register for Legal Entities Business Enterprises Reg. of Employers VAT Register Reg. of Foundations Reg. of Establish- ments and Enterprises Corporate Taxation Data Register

14. – simplified electronic dialogue • The objectives of The Register of • Reporting Obligations of Enterprises (OR) • Reuse of data to omit double or triple reporting • Supply metadata for electronic reporting solutions like Altinn

15. – simplified electronic dialogue The fundamental information flow Register of Reporting Obligations of Enterprises Central Coordinating Register for Legal Entities Metadata User roles Form altinn National Population Register

16. – simplified electronic dialogue End users Transaction Solution Architecture eGov agencies Communication centre Services workflow Archive services Portal Services Web services Biz Talk mapping Internet Agency systems External systems Web Services Work database Archive database Security solution Admin. of Access rights Formsdesign Population Register Data definitions/ metadata Register for Legal Entities

17. – simplified electronic dialogue The ELMER guidelines for user interface of public forms on the Internet

18. – simplified electronic dialogue Common look and feel is more important than clever look and feel… The Form area The Navigation area The Information area

19. – simplified electronic dialogue The authorities shall not ask for information which they can access from other sources Pre-filled data

20. – simplified electronic dialogue The interactive form: Questions depend on previous answers Choose different tracks in the form

21. – simplified electronic dialogue From one way reporting to two-way communication Electronic PO box for post and messages from public authorities to businesses and private citizens

22. In June 2005 all private citizens and every Norwegian company were given their own electronic PO box in Altinn. The functionality for electronic dialogue was the most significant development in Altinn last year. However –the great increase in dialogue transactions is predicted for this year…

23. This is Willy H. Johannesen General Manager –QBA bar and restaurant in Oslo

24. Daglig leder Willy Johannessen, QBA – Jeg er strålende fornøyd med Altinn. Nå har jeg mye mer tid til å tenke butikk fremfor å fylle ut skjemaer. – Uten Altinn ville alternativet vært å engasjere et regnskapsbyrå, eller kanskje til og med ansette en ekstra person. Uansett; begge alternativene ville spist grovt av bunnlinjen. – Jeg mener Altinn bidrar til at små bedrifter øker sjansen til å greie seg. Ikke minst i oppstartsfasen hvor all tid bør gå til å få butikken i gang.

25. – ”I am very pleased with Altinn. Now I can focus on running my business rather than filling in forms.” – ”Without Altinn I would probably have to hire an accountant, or even an extra employee. Anyway; either alternative would have become a large expense item in my accounts.” – ”I believe that Altinn is a contributor to make small businesses a success. Especially in the early phase when most of the energy has to be directed to the actual running of the business.”

26. – simplified electronic dialogue Altinn is a time saver for our business Survey among 2 000 General Managers

27. – simplified electronic dialogue All public forms must be available through Altinn Survey among 2 000 General Managers

28. – simplified electronic dialogue 8,6 millions electronic forms «signed, sealed and delivered»

29. – simplified electronic dialogue Tax Returns for Businesses– 65 percent market penetration

30. – simplified electronic dialogue Growth in unique users by a factor of ten

31. Prognosis for in- and out transactions

32. – simplified electronic dialogue At the end of 2008, electronic reporting of all public forms required by law shall be available through Altinn.

33. Thank you for your attention.